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RAC Care
The social media customer services team 💻 Online to answer your questions & queries. Open Mon - Fri 8am - 8pm. Broken down? 📞 0333 2000 999
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RAC Care Jan 17
Replying to @stebrown_bcafc
Hi Steven. I'm sorry to read that you have been waiting so long for your recovery and I apologise for the upset this must be causing. If you would like me to get this looked into, please PM me your reg number and I will chase it with our breakdown team.- Thanks, ^Gary
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RAC Care Jan 17
Replying to @JoeHallTFS
Hi , thank you for your tweet - if you could please provide some further details via DM we can get this looked into further for you. Thanks, ^Conor
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RAC Care Jan 17
Replying to @Rachfitzyy
Hi Rachael, I am sorry to read of the delay you have experienced - if you could please send me your car reg, I can get this looked into further for you. Thanks, ^Conor
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RAC Care Jan 17
Replying to @charlottebush2
Hi Charlotte. I'm really sorry to read that you've been waiting so long. This isn't the service we aim to provide and I appreciate how much stress this will be causing. Could you DM me your reg number so I can chase this with our breakdown team please? - Thanks, ^Gary
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RAC Care Jan 17
Replying to @Wilpara2_EFC
Hi Paul, as per the terms and conditions of your policy it states that you would need to be with the vehicle for us to attend. We need to make sure that abide by these terms so it is fair to all members. Thanks, ^Conor
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RAC Care Jan 17
Replying to @Wilpara2_EFC
Hi Paul, thanks for your message - can you please DM your car reg and membership number so I can get this looked into further for you. Thanks, ^Conor
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RAC Care Jan 17
Replying to @MalloryOnTravel
Hi Iain, as advised previously, the member has been contacted directly and has been advised further directly by their case handler. As you are not the complainant, due to GDPR we would be unable to disclose any details directly with yourself. Thanks, ^Conor
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RAC Care Jan 17
Replying to @DaddyCheese
Hi Phil, I can only apologies for this. Please DM us your membership number and email address so I can look into this further. Thanks, ^Jon
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RAC Care Jan 17
Replying to @gberserker
Hi Graham, I am sorry to read of the delay you experienced and I appreciate how frustrating this must have been for you. Please DM us the full details, email address and vehicle reg so I can look into this further. Thanks, ^Jon
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RAC Care Jan 17
Replying to @hewy17
Hi Jason, I'm sorry to read of the delay you experienced and I appreciate how frustrating this must have been for you. Please DM us the full details, email address and vehicle reg so I can look into this further. Thanks, ^Jon
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RAC Care Jan 17
Replying to @GavH_
Hi Gav, I'm sorry to read that you experienced a delay in receiving service and I appreciate how stressful this must have been. Please DM us the full details, email address and vehicle reg so I can look into it further. Thanks, ^Jon
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RAC Care Jan 17
Replying to @dugdug03
Hi Wayne, I'm sorry to read of the delay you experienced and I appreciate how frustrating this must have been for you. Please DM us the full details, email address and vehicle reg so I can look into it further. Thanks, ^Jon
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RAC Care Jan 16
Replying to @bouty987
There's a direct number for our Black Box support team, which is 0330 159 0740 - Thanks, ^Gary
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RAC Care Jan 16
Replying to @clive_saffer
Hi Clive. I'm sorry to read that you have been waiting so long for your recovery and I apologise for the upset this must be causing. Could you PM me your reg number so I can chase this with our breakdown team for you please? - Thanks, ^Gary
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RAC Care Jan 16
Replying to @bouty987
Hi Alex. It might make a difference to your policy, depending on the type of cover you have with us. Could you give our insurance team a ring on 0330 159 1031 so they can look at this for you please? - Thanks, ^Gary
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RAC Care Jan 16
Replying to @KiYaaaaaahKel
Hi Ben, that's great to hear, glad he got to you in the end. I hope your evening gets a bit better from here. - Thanks, ^Gary
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RAC Care Jan 16
Replying to @KiYaaaaaahKel
Hi Ben. I'm sorry to read that you've been waiting so long for your breakdown and I appreciate how stressful this must be. Could you DM me your reg number so I can get this chased with our breakdown team for you please? - Thanks, ^Gary
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RAC Care Jan 16
Replying to @GreggMatthews
Hi Gregg, I'm really sorry about that. I hope our team have got the right location now and got then out to you, but please let me know if you need any help with anything. - Thanks, ^Gary
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RAC Care Jan 16
Replying to @Pauline59778691
I'm sorry to read that you've got stuck Pauline, I hope our team are able to get you back on the road safely but we're available on Twitter if you need anything this evening until 20.00 - Thanks, ^Gary
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RAC Care Jan 16
Replying to @TheSheriffPlays
Hi Nathaniel. Glad to see that our was able to get you safely back on the road. Would you be able to PM me your reg number so I can pass on your thanks?- Thanks, ^Gary
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