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Pret
Get colourful with our new Spring Collection
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Pret 14h
Replying to @NarecDE
Not a problem, we'll share your feedback with our Sustainability Team to follow up. Thanks for taking the time to make us aware
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Pret 14h
Replying to @do_re_mum26
We're very sorry to hear that, Roberta. Please could you send us a DM with some more info so we can look into this for you?
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Pret 14h
Replying to @NarecDE
These should only be used for take-away so we're very sorry for any disappointment caused here. Which shop did you visit?
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Pret 14h
Replying to @sevimbozyel
We'll let our Food Team know you're missing it, Sevim!
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Pret 14h
Replying to @ukscottish
Thanks for confirming, Shroppy, we'll follow up with the shop manager. We're very sorry again for any inconvenience or disappointment caused.
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Pret 14h
Replying to @zaynah_hb
The frappe mix contains dairy, Zaynah, so we wouldn't want to cause any confusion for customers who might need this to be dairy-free so unfortunately we're unable to offer this as an option.
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Pret 15h
Replying to @lotgul
Woohoo! Enjoy Lottie 😊
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Pret 15h
Replying to @LucyMuckyKnees
Our Food Team are always looking to innovate our menu so we'll certainly let the team know this is something you're keen to see, Lucy 👍
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Pret 16h
Replying to @NattyMac
Thanks for confirming, Natalie. We'll be sure to pass on your lovely feedback, it'll make their day! 😊
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Pret 16h
Replying to @littlekathy
Our reusable cup discount applies to whether you opt to eat-in or take-away, Kathy so we're sorry to hear this. Please could you send us a DM with some more info including the shop you visited?
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Pret 16h
Replying to @zah934
Thanks Zahrah. Your sister is now in contact with our Customer Service Team however please do let us know if there's anything else we can do to help.
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Pret 17h
Replying to @shahrzadmonazah
We're sorry to hear that, Shahrzad, we'll have a word with the team.
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Pret 17h
Replying to @danisavanagh
Hi Danielle. A selection of our shops in London and Bath trialled wooden cutlery as we explore changing to a more sustainable material. Our Sustainability Team are looking into new trials with the hope of introducing an alternative solution in the near future.
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Pret 18h
Replying to @shahrzadmonazah
We're very sorry to hear that, Shahrzad. Did you flag this to a member of the team at all?
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Pret 18h
Replying to @NattyMac
Aww this is so lovely to hear, Natalie! Was this in our Platform 1 or Platform 12 shop?
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Pret 18h
Replying to @parrd02
We're very sorry to hear your coffee wasn't up to scratch, David. Please could you DM us some more info including the shop you visited?
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Pret 18h
Replying to @MeadeClaire
Aww we're pleased to hear the team were able to brighten up your day a little, Claire!
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Pret 18h
Replying to @craig_hiskett
We're pleased to hear the team were able to help, Craig. Have a lovely trip!
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Pret 18h
Replying to @olijones1984
We're very sorry to hear that, Oli. We hope you're OK? Please could you DM us some further info including the shop you visited?
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Pret 18h
Replying to @jellymanist
Woohoo! 🙌
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