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Optus 8h
Replying to @KelzBellz72
From there, you can take advantage of Data share if your postpaid mobile is on our eligible plans: . Let me know if you have any further questions. Tina.
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Optus 8h
Replying to @KelzBellz72
Hi Kell, thanks for getting in touch with us. If you would like to purchase a sim for your i-pad, you will need to go on our Data SIM plans: .
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Optus 10h
Replying to @aliastrench
There’s a range of troubleshooting steps that may help with internet faults → . Also, please send us a DM with your address, along with your username and landline as we'll be able to investigate this for you. Jono (2/2)
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Optus 10h
Replying to @aliastrench
Hi Charlie, it's not great to hear that you're experiencing issues with your internet service. We recommend keeping across our Network Status page here → , which provides up-to-date faults and works that may be impacting your service. (1/2)
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Optus 10h
Replying to @JacintaOHagan
Thanks for providing us with photos, Jacinta. Please send us a Direct Message so we can gather your details and assist you further. Tina.
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Optus 10h
Replying to @87_katie_
Also, please send us a DM with your address, along with the type of service you're experiencing issues with (NBN, Mobile, Cable, ADSL, Wireless Broadband) as we'll be able to investigate this for you. Jono (2/2)
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Optus 10h
Replying to @87_katie_
Hi Katie, it's not great to hear that you're experiencing issues with your service. We recommend keeping across our Network Status page here → , which provides up-to-date faults and works that may be impacting your service. (1/2)
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Optus 10h
Replying to @Tim_Sadleir
Hi Tim, thanks for getting in touch with us. I'm sorry to hear you're having issues reaching our support teams. If you still need a hand, please send us a Direct Message along with some details on your enquiry. Tina.
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Optus 11h
Replying to @JacintaOHagan
Hi Jacinta, thanks for getting in touch with us. Please feel free to contact us via the My Optus App by clicking this link on your mobile device → . Alternatively, you can send us a Direct Message and we'll give you a hand there. Tina.
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Optus 11h
Replying to @MortalCatalyst
We also have a range of troubleshooting steps that may help with mobile faults → . Also, please send us a DM with your address and we'll be able to take a closer look into this for you. Jono (2/2)
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Optus 11h
Replying to @MortalCatalyst
Hi Sayth, it's not great to hear that you're experiencing issues with your mobile service. We recommend keeping across our Network Status page here → , which provides up-to-date faults and works that may be impacting your service. (1/2)
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Optus 12h
Replying to @rashaamc
Hi -Post paid plans are designed as such that there is no obstructions to usage. Even if all of the included data has been used you can continue using data. Prepaid plans are for users that don't want extra data. Feel free & PM us & we can discuss this in detail. Aman
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Optus 15h
Replying to @rashaamc
Hi Rashaam - I can see one of our team members has replied to your enquiry. Aman
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Optus 15h
Replying to @rashaamc
Hi Rashaam, thanks for bringing this to our attention. It would appear the plan you're on is not suited to your data needs. We'd recommend changing this to the next higher plan if you're not wanting to be charged the $10 for 1GB - Steven
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Optus 15h
Replying to @eostrader @Telstra
You can then try one of our Prepaid services to test. Just buy our $2 Prepaid sim which is free at the moment → . Then do a $10 recharge to use the service. Here are our Prepaid offers to choose from → . Kartik
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Optus 15h
Replying to @eostrader @Telstra
Thanks for reaching out to us. I would recommend to check our coverage map first → at your address / area. Kartik
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Optus 15h
Replying to @1313gm
Sorry about your ongoing internet connection issue. I have sent you a DM in this regards. Kartik
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Optus 16h
Replying to @SHlNRATENSEI
Apologies for the inconvenience and we appreciate your patience. Kartik
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Optus 16h
Replying to @SHlNRATENSEI
Thanks for reaching out to us. Yes we are aware of this. Our technicians are already aware of this and are working with NBN to fix it as soon as possible. Unfortunately, there is no time frame for resolution at the moment. Kartik
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Optus 17h
Replying to @DanielleWarby
Hey Danielle, does the error happen after you filter by club and month? - Steven
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