Twitter | Search | |
Optimum Help
We're always here to answer any questions you might have about your Optimum service. Follow for news, promotions, service updates, and much more.
136,854
Tweets
22,824
Following
25,545
Followers
Tweets
Optimum Help 8h
Replying to @SchweetMelissa
You're most welcome. ^Mike
Reply Retweet Like
Optimum Help 8h
Replying to @SchweetMelissa
Hey Melissa. You can connect the new modem up & provide us a call or message here so we can assist in getting it registered. However, once it is connected you should be able to open a browser & reach the self-registration page. I have also DM'd you the URL to this page. ^Mike
Reply Retweet Like
Optimum Help 8h
Replying to @donnacansing
Are you still unable to pay the bill online? Can you please try another browser/device? If it persists please DM the ID that you are logging in with. ^Mike
Reply Retweet Like
Optimum Help 8h
Replying to @BeepBeepHonkHon
That's definitely not the experience that we want you to have. Please DM your account info when you can so we can take a closer look ^Mike
Reply Retweet Like
Optimum Help 9h
Replying to @MaceGod1
Hello! We can certainly look into this for you from here. If you can DM us your acct information, we'll be ready to help out. ^Nick
Reply Retweet Like
Optimum Help 9h
Replying to @Astronaut_44
We'd like to help with the slow connection. Please DM us your acct info when you are able to and we'll be glad to assist. ^Nick
Reply Retweet Like
Optimum Help 13h
Replying to @FoodismythingB
Good morning! We would like to make sure that your services are working. Feel free to DM us your acct info anytime and we'll be ready to assist from here. ^Nick
Reply Retweet Like
Optimum Help 13h
Replying to @whitezye
Hi there, Robert. We'll be glad to help get this figured out right away. Please DM us your acct info when you have a chance. ^Nick
Reply Retweet Like
Optimum Help 13h
Replying to @LazyTV5
Hey there. We are following up with you over DM shortly. Thank you! ^Nick
Reply Retweet Like
Optimum Help 13h
Replying to @JasonPortizo
Hey, Jason. I see that we worked with you on DM. We have followed up with you there. ^Nick
Reply Retweet Like
Optimum Help 13h
Replying to @kcosmopolitan
Hello there! We can certainly help with this. Whenever you have a chance, please DM us your acct info. ^Nick
Reply Retweet Like
Optimum Help 15h
Replying to @KaySwishPoet
Hello! We'd like to check on this for you right away. Please DM us your acct info whenever you have a chance and we'll be ready to assist from here. ^Nick
Reply Retweet Like
Optimum Help May 21
Replying to @BumpSetHURDLE
Hey ! I have sent you a DM, let me know how I can help! ^Chris
Reply Retweet Like
Optimum Help May 21
Replying to @whitezye
The On Demand content which is made available through us would be determined by the network them self. The TV To Go (their website) would generally provide much more available content. ^Nick
Reply Retweet Like
Optimum Help May 21
Replying to @LMDom
Hi Loren, we can take a look here. Can you please DM your account number? ^Shaun
Reply Retweet Like
Optimum Help May 21
Replying to @jessicamiracola
Good morning, Jessica. I am happy to help from here. Please DM account info. ^Dominick
Reply Retweet Like
Optimum Help May 21
Replying to @jerzeeegirll
Hello, we'd be happy to review your account here. Please DM me your account number. ^Shaun
Reply Retweet Like
Optimum Help May 21
Replying to @Rusty91104
Hello there! The customer support phone number for business would be 888-276-5255. ^Nick
Reply Retweet Like
Optimum Help May 21
Replying to @JoeDeProspero
Hey Joe good morning! Sounds like a simple request became unnecessarily complicated. I'm sure the teams involved are working to bring the acct back as quickly as possible. Send a DM with the acct info, so I can take a look and keep you updated. ^Chris
Reply Retweet Like
Optimum Help May 21
Replying to @msm10191
It sounds like you have a ticket escalated to our engineers already based on your first tweet with us. We can follow up on this from here if preferred. We would need your account info such as name, address, phone number over DM. ^Dominick
Reply Retweet Like