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Ofcom
We keep an eye on the UK's telecoms, television, radio and postal industries to make sure they're doing the best for all of us. Tweeting in Welsh:
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Ofcom 4h
Thanks to those who joined us in Glaziers Hall today, illuminating a dimly lit room with important discussions on the year ahead. The final public meeting on our plan of work is in Cardiff tomorrow – follow for updates from the event in Welsh
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Ofcom retweeted
Dulwich Wood Police 5h
Nice sunny day to assist with an illegal transmitter removal from Countisbury House. Using one is an offence under Wireless Telegraphy Act 2006, punishable up to 5 years imprisonment & unlimited fine. If you see these being installed, let police or Ofcom know immediately.
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Ofcom 5h
Replying to @noinerdanker
Hi there, we can't log complaints via social media, but you can provide us with more information by completing our quick online form here: 
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Ofcom 5h
Hi there, if you're unhappy with your provider, you can follow these steps:
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Ofcom 6h
Replying to @DarrenPadgett
Hi Darren, sorry to hear about this. Under our rules, companies must provide a priority fault repair service to any of their customers who have a genuine need for urgent repair. You can provide us with further information here:
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Ofcom 6h
Replying to @HSBC74
Hi Net, we can't extract complaints by social media and people need to make us aware of their experiences using our recognised complaints channels in order for this to contribute to monitoring. If you wish to register a complaint, you can here: 
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Ofcom 6h
Replying to @LordOfLA
Hi Mark, if you're unhappy with your provider, you can follow these steps:
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Ofcom retweeted
Ofcom 12h
It's . Do you know the different ways your data can be collected online? Or what happens when you give a company your personal details? De-mystify your digital footprint with this handy guide.
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Ofcom 8h
Replying to @Strategic_IC
Hi there Susie, thanks for bringing this to our attention. We often commission companies to carry out research around the UK on our behalf. If you could please send us a DM with your postcode so that we can look into this further we'd appreciate it. Many thanks.
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Ofcom 9h
Hi Adrian, if you're not receiving the speeds you were promised, you can take a look at the Broadband Speeds Code of Practice here:
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Ofcom 9h
Replying to @adrian_devon
Hi there, currently our regulations don’t cover handset unlocking but this is something that we're looking into: Providers should adhere to their own policies. If your provider isn’t doing this, follow these steps:
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Ofcom 9h
Replying to @ebonyminx @bt_uk
Hi Ebony, if you’re experiencing a fault with your service, you can find further advice on what to do here:
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Ofcom 9h
Hi Martin, if you haven't already and wish to log this with us, you can complete our web form here:
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Ofcom 9h
Hi Pete, your provider shouldn't close your complaint without notifying you first, or this being agreed. If you believe that a provider is deliberately doing this, you can log it with us here:
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Ofcom 9h
Replying to @MarkBar28921226
Hi Mark, from March this year, everyone will have the right to request a 10 Mbit/s under the Broadband Universal Service Obligation (USO). Find our more here:
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Ofcom 9h
Replying to @RichieWilsonn @O2
Hi Rich, if you're having problems with your provider, you can follow these steps:
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Ofcom 10h
Watch: Eleanor and Jessica from our spectrum policy team explain why we've proposed new rules to boost wifi and support innovation in the UK, helping you get the most from your internet connection at home and on the move. More detail:
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Ofcom retweeted
Ofcom Jan 27
Work with us: are you passionate about communicating high-profile stories in creative and engaging ways? We're looking for enthusiastic, talented professionals to join our busy media team in London:
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Ofcom 12h
It's . Do you know the different ways your data can be collected online? Or what happens when you give a company your personal details? De-mystify your digital footprint with this handy guide.
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Ofcom 13h
Replying to @ActionOnHearing
We agree, - earlier this month we opened a consultation on new rules that will mean British Sign Language users can contact the emergency services using video calls. We're also welcoming responses in BSL, so please do send us your videos:
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