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OVO Energy 50m
Replying to @iamrootathome
Nope, Ed, we'll automatically connect your meters to our system a few days after the supply start date. If you've signed up with us, you've done everything you need to for now! Thanks, Another Ed
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OVO Energy 3h
Replying to @BROTHERCC
That's some great feedback, Chris! I'm glad to hear you've had some satisfactory customer service from Mia. If you've got a moment, would you be able to pop us a DM? All the best, ^Bradley
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OVO Energy 3h
Replying to @KitkatO83
Certainly not, Kat! I'm sorry you've been put in this position. Can you pop me a DM with your full name, address, email address and DoB so we can see if we can help move things along for you? All the best, ^Bradley
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OVO Energy 6h
Replying to @ContractDog
Of course, Edward! You can reach one of our Customer Care advisors on 0330 3035063, between 8am - 6pm, Monday to Friday. If you'd prefer you can pop me a DM and I can see if I can help you with your query? All the best, ^Bradley
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OVO Energy 7h
Replying to @bexfreeman
Let's check this out for you, Rebecca! Can you pop me a DM with your full name, address, email address and DoB please? All the best, ^Bradley
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OVO Energy 7h
Replying to @bexfreeman
That's strange, Rebecca, there could've been a read dispute that's just been resolved or this could be your final statement from them. Get in touch with the supplier so they can help with this. ^Eva
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OVO Energy 7h
Replying to @Elainebks
We haven't had any reports of issues, Elaine, we'd be happy to look into this though - just send us a DM with your name, DoB and account number. ^Eva
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OVO Energy 8h
Replying to @Dani_MasDyer
Hey Dani, sorry it’s not gone as smoothly as we would've liked. We’re on the case though, and someone from the team will be in touch soon to discuss. ^Tim
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OVO Energy 9h
It's 💨 Want to check what your air pollution levels are like where you are? Click here 👉
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OVO Energy 9h
Replying to @baggersfootball
If you haven't received your final statements, we won't be able to process a refund for you just yet. Send us a DM with your name, EE account number, email and full address. We'll ask the team to look into this. (2/2)^Eva
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OVO Energy 9h
Replying to @baggersfootball
Have you received your final statements from Economy Energy, Jonathan? If you have, send them to the team on hello@ovoenergy.com. As soon as the amount has been verified by EE's administrators, a refund can be processed. (1/2)
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OVO Energy 10h
Replying to @AKebbyJones
Hi Alex, that's a nice car you've got there! We've got a special 100% renewable energy plan for electric car owners. Everything you need to know can be found here: . All the best, ^Bradley
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OVO Energy 10h
Replying to @TaylorMillardx
That's odd, Taylor! I can check this out for you. Can you pop me a DM with your full name, address, email address and DoB please? All the best, ^Bradley
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OVO Energy 23h
Replying to @s0methingsweet
I've let him know, Sav! Glad to hear it's all sorted :) ^Nancy
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OVO Energy 24h
Replying to @s0methingsweet
Hi Sav, I'm not sure how this has happened as our team are only in from 8am to 6pm. The message should advise of this if you call us outside of these hours. If there's anything we can help with on here, please send us a DM and we'd be happy to look into it. ^Nancy
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OVO Energy Jun 19
Replying to @IamRyanHudson
Hi Ryan, I've just replied to your DM about this! ^Nancy
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OVO Energy Jun 19
We're out here breaking coal-free records, building the world's largest wind farm and now we're *this* close to hosting the UN Climate talks next year. The UK is making amazing strides to take action on the climate crisis 💪
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OVO Energy Jun 19
Replying to @lonelycoo
We'll need to confirm your full name, DoB, account number and/or full address. ^Emily (2/2)
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OVO Energy Jun 19
Replying to @lonelycoo
It sounds like this could be related to how often we collect meter readings from your smart meters, which isn't something you can do online, as it's an internal process. You can either call the Customer Care team, or send us a DM with your details. (1/2)
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OVO Energy Jun 19
It's ! This is your reminder to grab your reusable bottle and stop reaching for plastic 💚
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