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Nordstrom
Serving customers since 1901. Tweeting since 2008. Customer service: 1-888-282-6060
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Nordstrom 59m
Replying to @MJPrecopio
We're sorry to hear you are experiencing errors on our website. Deleting the cookies and cache from your browser should resolve this issue. However if it does not, please send us a DM and we can have our tech teams look into this further.
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Nordstrom 1h
Replying to @ElleFilles
Great question! If you return the item, the points would still be deducted from your account regardless if the refund was issued to your card or back to a gift card.
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Nordstrom 2h
Replying to @flygirl1274
We're sorry to hear this, Molly. If we can assist or if you would like to share any additional feedback, please don't hesitate to send us a DM with more details.
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Nordstrom 2h
Replying to @sg_journalism
Our apologies again that we have let you down, as this is certainly never how we want our customers to feel. I have shared this feedback with our teams. If you have any additional details you would like to share or if we can assist, please send us a DM with more details.
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Nordstrom 3h
Replying to @sg_journalism
We're so sorry to hear we have let you down, Sara. We will surely pass along this feedback to our teams.
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Nordstrom 3h
Replying to @sg_journalism
We're terribly sorry to hear this, Sara. If you would like to share any additional feedback, please don't hesitate to send us a DM with more details.
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Nordstrom 3h
Replying to @monicabygs
Apologies for any confusion! The item in the photo is a stone/crystal. Thank you!
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Nordstrom 5h
Replying to @lesliejeannene
Hi Leslie, we're sorry to hear this. Can you please DM us your order number? We'd like to take a closer look.
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Nordstrom 8h
Replying to @biking_away_
We're so sorry to hear this! Would you mind DMing us your order information? We'd like to make sure this feedback is shared, and would like to help if you're interested in an exchange/return. Thank you.
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Nordstrom 15h
Replying to @LennyPR
Thank you for sharing this feedback, Lenny. We will be sure to pass along your comments to our teams.
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Nordstrom 16h
Replying to @MJPrecopio
Are you using our site, mobile site or app?
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Nordstrom 17h
Replying to @MJPrecopio
Thank you for letting us know. Have you tried clearing your cookies and restarting your web browser?
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Nordstrom 17h
Replying to @MJPrecopio
We're sorry to hear about the trouble you're experiencing. We're not aware of any widespread issues at this time. Are you receiving a specific error message?
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Nordstrom 18h
Replying to @daetienne2
We're so sorry for the disappointment. Can you please send us a DM with the order number that you're still missing?
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Nordstrom 18h
Replying to @PippaKK
Thanks for hanging with us!
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Nordstrom 19h
Replying to @jeremydt23
We're sorry for any disappointment we've caused. Please let us know if we can help.
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Nordstrom 19h
Replying to @RachMayh
We're so sorry to hear it. Can you please send us a DM with the order number?
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Nordstrom 19h
Replying to @MartinaSachaa
We're so sorry to hear it, Laura. Can you please send us a DM with more details?
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Nordstrom 20h
Replying to @RyanLeOfficial
Thank you so much for the update, Ryan. We're sorry for the frustration and definitely will be sharing your feedback with our teams at the store so it can be addressed.
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Nordstrom 20h
Replying to @RyanLeOfficial
Hi Ryan, we can certainly see what we can do to help you track it down. Can you please send us a DM with the item number, color, and size you are looking to locate?
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