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Nairobi Water
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Nairobi Water Jul 24
Thank you for reporting. The concerned regional office has dispatched a team ^MK
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Nairobi Water Jul 24
Replying to @AshifaKanji
Hi, sincere apologies for the poor interaction with our staff. Give us more details in the DM. Kindly also provide account & contact details ^MK
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Nairobi Water Jul 24
Dear Esteemed Customer, We shall have interruptions to our Customer Care and Billing System between 24th July and 31st July 2020, due to routine maintenance and upgrade of the software. We regret any inconvenience caused.
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Nairobi Water Jul 21
Replying to @eddymuia
Hi Edward, we cant see the group content. Kindly send us a screenshot ^MK
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Nairobi Water Jul 21
Hallo Gituma, Kindly elaborate your query to for quick resolution ^MK
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Nairobi Water Jul 21
Replying to @mbate @Nbiwater_Care
Hallo Frankie, Kindly advise on the error you are receiving and we shall sort it out, the inconvenience is regretted. Follow where a dedicated team is waiting to serve you. ^MK
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Nairobi Water Jul 19
Good Evening, our technical team have since fixed the burst pipe. Thank you for bringing it to our attention 🙏 ^MK
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Nairobi Water Jul 18
NOTICE: MPESA Routine Maintenance
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Nairobi Water retweeted
NairobiWater_Care Jul 18
NOTICE: MPESA Routine Maintenance
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Nairobi Water retweeted
Athi Water Works Jul 18
UPDATE: Ongoing permanent relocation works of Sasumua - Kabete Emergency Remedial Works. Laying of water pipelines approx. 20% complete. Set for completion by 30th October 2020.
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Nairobi Water Jul 8
Replying to @geonal @Nbiwater_Care
Thank you for the feedback. We ask for your indulgence as we undertake the repairs. Follow for your water supply queries.^MK
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Nairobi Water Jul 8
Your concerns are noted. We do not foresee any challenges in resumption of supply, we ask for your indulgence as we undertake the repairs. Follow for your water supply queries.^MK
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Nairobi Water Jul 8
Your concerns are noted. We do not foresee any challenges in resumption of supply, we ask for your indulgence as we undertake the repairs. Follow for your water supply queries.^MK
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Nairobi Water Jul 8
We are in receipt of your concern. We don't expect any challenges in resumption. Kindly follow where a dedicated team is waiting to serve you.^MK
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Nairobi Water Jul 8
We are in receipt of your complaints. Kindly follow where a dedicated team is waiting to serve you and provide details of the supply challenges. Any inconvenience is regretted.^MK
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Nairobi Water Jul 7
Good Morning Aduda, kindly DM your exact location, account # and Phone # for further investigations. We do not release dirty water from the treatment plants, we have KEBS & WHO standards that guide water quality. We regret the inconvenience caused ^MK
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Nairobi Water Jul 7
This will facilitate major repair works at Mwagu water intake in Chania River due to damage incurred after the recent heavy long rains. Details of affected areas are attached. We regret any inconvenience caused. 2/2
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Nairobi Water Jul 7
NCWSC would like to inform its esteemed customers that there will be shutdown of the Ngethu Water Treatment Plant from Thursday, 9th July 2020 at 6.00am to Friday 10th July 2020, 6.00pm. 1/2
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Nairobi Water Jul 7
Hi Soxxy, the following factors are considered. Demand( population), Network- how the area is served, Topography, Critical installations eg hospitals, airports. Thanks for the feedback in regard to supply in Lang'ata. Follow for your water supply queries.^MK
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Nairobi Water Jul 6
NCWSC reminds you to pay your bills to avoid accrued debt. Regional Technical teams are working diligently to ensure supply fail issues are sorted out in the shortest time possible. 1/2
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