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MoviePass
We're still standing. To paraphrase Mark Twain: Talk of our demise is greatly exaggerated
MoviePass: We're still standing -- to paraphrase Mark Twain -- Talk of our demise is greatly exaggerated.
Business Wire Business Wire @BusinessWire
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Henry Chen 7 Aug 18
Replying to @MoviePass
I cannot cancel my account form IOS. You guys are dishonest
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MoviePass 7 Aug 18
Replying to @blah3_4me
Hi, please send us a DM with your email address and a brief description about your concern. Thanks.
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Amanda Squires 7 Aug 18
Replying to @MoviePass
Your services are incredible unreliable and inconsistent. The emails from your leadership are condescending. Just cancelled my subscription
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MoviePass 7 Aug 18
Replying to @squizzzzzle
Hi, please send us a DM with your email address and a brief description of your concern. Thanks.
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ilana rozin 7 Aug 18
Replying to @MoviePass
I emailed and DM'd you and nothing! Any chance I could get a response from customer service??
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MoviePass 7 Aug 18
Replying to @irozin2
Hi ilana rozin, thank you for your patience! We've replied to your DM and look forward to assisting you ASAP.
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s.houser 7 Aug 18
Replying to @MoviePass
Still standing but not allowing customers to call or cancel subscriptions via app or chat with customer service via app. This is a sham!
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MoviePass 7 Aug 18
Replying to @s_houser73
Hi, please DM us with your email address and the issue you're experiencing. Thanks.
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Colton Robbins 7 Aug 18
Replying to @MoviePass @s_houser73
Don’t bro. It took a month and a half trying to receive a replacement card before I just cancelled. They only respond like once a week.
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Vee 10 Aug 18
They're bloody awful ! This has got to stop! It's so damn inconvenient!
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Allison M. 11 Aug 18
Replying to @MoviePass
I haven't been able to see the movies I wanted to in the last week. I don't like lies.
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MoviePass 11 Aug 18
Replying to @AlliCinema
Hi, please DM us with your email address and the issue you're experiencing. Thanks.
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Allison M. 12 Aug 18
Replying to @MoviePass
I would DM, but basically, in the earlymorning, all the showtimes appear. And by the time I'm ready to go to the theater (even late in the morning), they disappear. That's what's going on for everyone right now, so... I'm sure you know about it.
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2GuysPodcasting 10 Aug 18
Replying to @MoviePass
Every time I want to see a movie you are not listing it. I have five theatres near me all multiplex. Nothing listed on app before 4:45. This is NOT a peak time of day.
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MoviePass 10 Aug 18
Replying to @2guysmets
Please send us a message regarding your issue and how we can help. We're standing by! Thanks.
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2GuysPodcasting 10 Aug 18
Replying to @MoviePass
Seems simple enough. Stop blocking out all day showings in Western Nassau County from my app.
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Charlie J. Johnson 6 Aug 18
Replying to @MoviePass
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MoviePass 6 Aug 18
Replying to @Charliemagne
sorry that your showtime isn’t listed. Please go to the theater page in-app and select “Unlisted Showtime” to check in for this film.
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Art 6 Aug 18
That’s not an option in my app
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Art 6 Aug 18
That used to be an option, but I understand if you aren’t up on all of the changes. It can be hard to keep track.
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