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Motorola Support
Official Motorola Support help - mobile devices! Mon-Sun during regional work hours globally. 24/7 on & .
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Motorola Support 8h
Replying to @BinayAryal
Thanks for reaching out and we would like to help. May I know what troubleshooting have you tried so far on the device? When did the issue happen? Have you contacted your carrier about this? - Mike
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Motorola Support 9h
Replying to @Vishnu34382925
To know more about Android Pie update, kindly click this link: - Mike
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Motorola Support 9h
Replying to @Vishnu34382925
We understand it's hard to wait and we wish we were able to deliver the update faster. We both want a stable OS and that's what we're working on. We still don't have exact dates/timelines to share regarding the release of the software update. - Mike
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Motorola Support 9h
Replying to @WoodcarverJudy
Hi, thank you for contacting us. This is a follow-up message to let you know that we always care at Motorola. If you still need further assistance, please do not hesitate to reach us. - Mike
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Motorola Support 9h
Replying to @AndrewK458
As per checking not all apps can be transferred to SD Card. If you want to check if apps can be transferred to SD Card, go to Settings > Apps > Storage. if the application can be transferred to SD Car, it should have an option to move the App to SD Card. - Mike
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Motorola Support 9h
Replying to @jessiekelly66
1. You need to create a case here: 2. You can also email support@motorolastore.com 3. You must have a case number before you can call 1-888-331-3383. - Mike
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Motorola Support 9h
Replying to @jessiekelly66
Hi Jessis, Sorry to hear that. You've reached the Mobile support team. You need to contact the Baby Monitor support team for further assistance. Here's how to contact them directly. - Mike
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Motorola Support 18h
Replying to @Prnv_J
Hi, Thanks for reaching us. We have a process to select users for tests. You will be notified from the team. - Kavya
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Motorola Support 21h
Replying to @RamilioVerduzco
Hi, thanks for reaching out. We are here to help. Can you share more details about the issue? -Erwin
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Motorola Support Dec 14
Replying to @AndrewK458
Thanks for reaching out, Andrew. Let me review first this case number. Please bear with me. - Mike
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Motorola Support Dec 14
Replying to @krisc334
Hi Thanks for reaching out. We never provide dates, but we are working hard to provide quality upgrades to eligible devices as quickly as possible. Check here: to see if your phone is eligible for an upgrade. -Anne
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Motorola Support Dec 14
Replying to @PJJ21
As what was mentioned earlier, you may refer to the link above since the issue still persists after doing a hard reset. -Ruby
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Motorola Support Dec 14
Replying to @PJJ21
If you've gone through all the troubleshooting steps up until Factory Data Reset and the issue still persists, we suggest sending your phone for repair. Kindly go to this link: -Ruby
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Motorola Support Dec 14
Replying to @PJJ21
Hi Dr. Patrick! Thanks for reporting this to us. We're sorry to hear that. We're here to help. Have you tried to troubleshoot your device? -Ruby
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Motorola Support Dec 14
Replying to @Stormboli
Sure thing. Feel free to reach us out if you have future concerns. We're always here to help. -Ruby
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Motorola Support Dec 14
Replying to @L7777_
Hi, we're here to help. Can you tell us more about your concern? Also, may I ask where are you located? -Anne
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Motorola Support Dec 14
Replying to @Moto_Support
Due to more restrictive permissions on Android Oreo, some apps can require persistent notifications to work correctly. -Ruby
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Motorola Support Dec 14
Replying to @Stormboli
I see. Thanks for providing additional information. I'll go ahead and look into this. I'll get back to you shortly. -Ruby
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Motorola Support Dec 14
Replying to @Stormboli
Hi! Thanks for reaching us. May I know who's your service provider? Have you tried to contact them about this? -Ruby
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Motorola Support Dec 14
Replying to @Amanda56833558
Hi Amanda, thanks for reaching out. May I ask where are you located? -Anne
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