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Metro Bank Help
The exciting, revolutionary UK high street bank. Customer service team here to help 24/7. For news and views
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Metro Bank Help 15m
Replying to @sophb66
Please let us know what happened when you attempted to change the pin Soph, or advise us of the error message you received so we can assist further. Thank you. ^LW
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Metro Bank Help 22m
Replying to @Aviationlfc
We’re bringing the Banking Revolution to Birmingham very shortly. We currently do not have a confirmed date but please keep an eye out on our website () for the latest updates. Thank you. ^LW
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Metro Bank Help 29m
Replying to @sophb66
Hi Soph, I am sorry to hear this. Please confirm if you have visited a Link ATM to change the pin. ^LW
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Metro Bank Help 32m
Replying to @jivan_pal
Hi Jivan. When the account is opened you will choose an amount you would like to deposit. Once the account is opened, you have 30 days to deposit the amount you have chosen. The funds cannot be touched and the account will mature 12 months later. I hope this helps. ^LW
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Metro Bank Help 34m
Hi there, if you are a new customer you not need to hold a current account with us. Simply follow the steps and open the account online. For ISA's and Fixed Term ISA's you would need to visit a store for the account opening process. Hope this helps. ^KS
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Metro Bank Help 2h
Hi Harry, this is Jurgita from team. Truly sorry to hear about this. Please DM me your full name, your contact number and some more information so I can look into this for you. Thanks. ^JJ
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Metro Bank Help 4h
Replying to @mta365
Hi Mark. Our Fixed Term Savings account can be opened online. Please see the below link for further guidance: . I hope this helps. ^LW
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Metro Bank Help 5h
Replying to @7koko7 @MetroBank_Help
Hi there, I'm Laura from the team. I am sorry to hear this. Please DM me your full name, contact number and some more information regarding your recent experience so we can investigate further. Thank you. ^LW
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Metro Bank Help 7h
Replying to @DrEarimChaudry
Hi Earim, Metro Bank appreciates all feedback from customers and I would like to thank you for bringing this to our attention. This has been forwarded to the Digital team to look into further. ^CH
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Metro Bank Help 9h
Good morning everyone! Chinny ^CH here to assist with any banking queries that you have!
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Metro Bank Help 21h
Good evening, Hamzah ^HA and Sunny ^SA here to help with your banking queries this evening.
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Metro Bank Help 21h
Replying to @SarahImBlessedd
Hi Sarah, please DM your full name and contact number and I will pass this to the Wood Green management to look into further. ^KS
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Metro Bank Help 21h
Replying to @SarahImBlessedd
Hi Sarah, truly sorry to hear about your experience. Please kindly DM me further details so I can assist as necessary. ^KS
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Metro Bank Help Jun 19
Replying to @oatsnbarley
Hi Charlie, please send your query to enquiries@metrobank.plc.uk and we will forward you email to the Liverpool Street store. Thank you. ^LW
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Metro Bank Help Jun 19
Replying to @DrEarimChaudry
Hi Earim, GooglePay will be back up and running by the end of Summer 2019. Please see our website and Twitter pages for more info. ^JF
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Metro Bank Help Jun 18
Replying to @sophb66
Hi Soph, I am truly sorry you feel this way. Can you please advise me on what banking related query I can assist you with today? I will be more than happy to help. ^HA
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Metro Bank Help Jun 18
Replying to @sophb66
Hi Soph, please refer to my DM in regards to your previous query. ^HA
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Metro Bank Help Jun 18
Replying to @sophb66
Hi Soph, how may I help you today? ^HA
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Metro Bank Help Jun 18
Replying to @DrEarimChaudry
Hi there, we do not have any news as of yet. Please keep an eye on our website for further details, if you require any assistance in the meantime, please feel free to contact us on 0345 0808 500 and one of my colleagues will be more than happy to assist. ^HA
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Metro Bank Help Jun 18
Replying to @smudgemakes
Hi there, truly sorry to hear this. As advised previously, please give us a call on 0345 0808 500 so that one of my colleagues may look into this further for yourself and provide you with the best possible solution. ^HA ^HA
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