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Marriott Bonvoy
A travel program with extraordinary hotel brands and endless experiences. Tweet for service 24/7. What’s good travel to you?
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Marriott Bonvoy 1h
Replying to @dmfrey
We apologize for your frustrations. Please send us a DM with the details of your concerns so that we may further assist you.
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Marriott Bonvoy 1h
Replying to @karasmithrn
We apologize for your uncomfortable night. Please send us a DM with your reservation number, contact information, details of your concerns so that we may assist you.
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Marriott Bonvoy 17h
Replying to @Vignaud1987
We would like to take a closer look into this for you. Please DM us the information and stay details.
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Marriott Bonvoy 18h
Replying to @Cupersd86
Hi Dan, we apologize to hear that your Suite Night Award requests are not being accepted. Upgrades with Suite Night Awards are based on availability and will be confirmed 5 days prior to check-in. (1/3)
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Marriott Bonvoy 18h
Replying to @Cupersd86
If it is not available then, we search each day for an available room upgrade up until 2pm the day prior to arrival. If you have any future stays, we would be happy to apply Suite Night Awards to your reservation. (2/3)
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Marriott Bonvoy 18h
Replying to @Cupersd86
Please DM us with your Marriott Bonvoy account number and your future stay details. We would be happy to look into this for you. (3/3)
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Marriott Bonvoy 19h
Replying to @du_donascimento
Any room suspected of possible bed bug activity will be quarantined and remains quarantined until a thorough inspection by professionals is conducted Please let us know your confirmation number, Bonvoy number if applicable and contact email so we can look into this for you.
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Marriott Bonvoy 19h
Replying to @MariaTeresa1
Hello Maria, we understand this destination fee is frustrating for you. However, the $25 fee comes with a $30 Bar credit, laundry services and unlimited bike rental.
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Marriott Bonvoy 19h
Replying to @F3Stray
Hello, thank you for bringing this to our attention, this is not the impression we want to leave our guests with. Please let us know your confirmation number, Bonvoy number if applicable and contact email so we can look into this for you.
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Marriott Bonvoy 19h
Replying to @depalma91
Hello Kim, we apologize and understand your frustration with your room being cancelled. We want to look into why this happened, please let us know your confirmation number, Bonvoy number if applicable and contact email.
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Marriott Bonvoy 19h
Replying to @SecurePessimist
Hello Caitlin, we are shocked to see your video. Have you contacted the front desk to move to another room? Please let us know your confirmation number, Bonvoy number if applicable and contact email so we can look into this for you.
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Marriott Bonvoy 20h
Replying to @ChrisLiftoff21
Hello Chris, we are shocked to hear your comments. This is not the impression we want to leave our guest with. Please let us know your confirmation number and Bonvoy number so we can look into this for you.
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Marriott Bonvoy 20h
Replying to @n9jma
Hello Melanie, you can cancel your reservation on the website and on our app. If you are still having issues please contact our Reservation team at: 1-800-228-9290
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Marriott Bonvoy 20h
Replying to @CeliacBeast
Hello Erica, sorry to hear to had a bad experience checking into the AC Portland. Please let us know your confirmation number, Bonvoy number if applicable, contact email and details of what happened, so we can look into this for you.
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Marriott Bonvoy 21h
Replying to @MAGAkeysgirl
We apologize for the noise and view. Please send us with a DM with your reservation number and contact information so that we may further assist you.
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Marriott Bonvoy Sep 19
Redeem sooner: Save 30% on 2,000+ points, now through October 18:
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Marriott Bonvoy Sep 19
Replying to @naresh4mathura
We've engaged with your DM.
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Marriott Bonvoy Sep 18
Replying to @pam_iorg
Hello Pam, we apologize for any miscommunication. Please DM us your Bonvoy number so we can look into this for you. Also what hotel did you want to stay at?
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Marriott Bonvoy Sep 18
Replying to @Ev3Rolvera
1/2 Hello EV3ROLVERA, as long as you don't make any changes to your reservation, the original rate you booked before September 14th will be honored. When you have the points, but at least 14 days before arrival, please contact us again to finalize your reservation.
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Marriott Bonvoy Sep 18
Replying to @Ev3Rolvera
2/2 Reservations made or changed after September 14th will reserve the room, but not the point value, so we suggest finalizing those reservations as soon as possible. Please send us a DM if you have any further questions.
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