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Mailchimp 3h
Replying to @katymberry
We get where you're coming from, Katy. For security reasons, the Compliance team handles account issues through email only. If you have a previous ticket number, we can update them with it on your behalf.
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Mailchimp retweeted
Jane Sep 10
❤ Molly Bingham and Ngozi Anyanwu's amazing film-shorts are simply gems in the Outer Monologue content series. Really heartwarming and a reminder that imposter syndrome affects ppl at *every* level. The trick is to remember your purpose & just keep going nmw. ❤
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Mailchimp 4h
Replying to @katymberry
Our Compliance team can look into this for you, Katy. We don't have a direct inbound phone number, but they'll be able to work with you via email. Send an email to compliance [at] mailchimp [dot] com with the details of what you're experiencing and they'll take it from there.
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Mailchimp 4h
Replying to @OhKPond
Hey, Kate. To make sure we're on the same page, was the account closed or are you having trouble logging in?
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Mailchimp 5h
Replying to @AnthonyBurno
Hm, that's odd. Our Support team can take a closer look at that with you. Mind contacting them using this form here?:
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Mailchimp 6h
Replying to @kpavlovsky_pro
We're here to help and we apologize for the trouble you've been running into. Thanks for that screen recording, do you mind sharing that with our Support team?: Feel free to share more with us in a DM. We'd like to pass along your feedback.
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Mailchimp 7h
Replying to @gzbethule
Hey there, we're happy to help. Mind letting us know a bit more about what's going on? We'll get you connected with the appropriate team.
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Mailchimp 7h
Replying to @jaimekriss
We're sorry you're having trouble logging in to your account, Jaime. Our Account Recovery team wants to help. Send an email directly to accountrecovery [at] mailchimp [dot] com with the details of what you're experiencing. Afterwards, share your ticket number in a reply here.
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Mailchimp 7h
Replying to @getrevere
We're all clear on this end. What happens when you try to upgrade? Feel free to send your reply to us in a DM and we'll get you pointed in the right direction.
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Mailchimp 8h
Replying to @Brent_Hobbs
Hey Brent, our Billing team can help. Go ahead and send the details over using this form: []. Let us know your ticket number and we'll get it in front of the team.
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Mailchimp 8h
Replying to @nicopingu
Hm, things are looking good when we test on our end, Nicolas. Any luck after clearing your browser's cache and cookies?
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Mailchimp 8h
Replying to @litzinger
Hey Brian, mind letting our Billing team take a look into other options with you? You can reach them here: []. Let us know your ticket number and we'll give them a heads up.
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Mailchimp 8h
By creating tags through the Mailchimp and integration, Ray Slater Berry of OneCoWork sends the right message to the right people. “We deliver relevant content—a small difference like this can have a big impact.”
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Mailchimp 9h
Replying to @justinpervorse
Thanks for sharing that with us, Justin. We've passed this along to our Support team so they can investigate.
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Mailchimp 10h
Replying to @BooksBreen
Thanks for sharing your ticket number with us. Our team let us know they've received your email and will reach back out to you with a reply soon.
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Mailchimp 13h
Replying to @mmoreram
Everything is up and running on our end, Marc. Mind sharing the signup form URL with us so we can take a closer look?
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Mailchimp 13h
Replying to @WydaleHall
We followed up with our Compliance team and they let us know an email with more information on how to proceed with accessing the account has just been sent. Let us know if their email is not received as working with our Compliance team is the best resource to resolve this matter.
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Mailchimp 13h
Replying to @Amie34519480
We are sorry to hear this Amie. Mind letting us know your ticket number so we may follow up with the appropriate team on this? If you do not have a ticket number, please send an email to compliance [at] mailchimp [dot] com and a 7-digit ticket number will be sent back to you.
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Mailchimp 14h
Replying to @afit
Sounds like there may be two accounts and the two-factor codes were entered into the incorrect one. Our Account Recovery team can help get this sorted out, Aidan. Please send an email to accountrecovery [at] mailchimp [dot] com from the email address associated with the account.
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Mailchimp 14h
Replying to @KittyLangton
What happens when trying to upload the contacts while using a different network, such as a VPN or mobile device's data network, Kitty?
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