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Macy's
Must-have fashion & exciting events. Share your fave finds with . Need help? DM us.
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Macy's 1h
Replying to @BiaggiPichardo
Thanks for stopping by!
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Macy's 1h
Replying to @IAmAliAlali
Hi! Our team would be happy to check on your order for you. Please send us a DM with your order details, and we'll get back to you as soon as possible!
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Macy's 1h
Replying to @lovelovelovebri
Hi Briana, we're sorry to hear about the missing sneaker! Please send us a DM with your order details and we will get this taken care of for you.
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Macy's 2h
Replying to @Stephanie_Corc
Hi Stephanie, we're sorry to here about the issues with the gift card. Please send us a DM with the order details and we will see what we can do to help.
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Macy's 2h
Replying to @jaceabishop
Hi JB, we would like to see if there is anything we can do to help. Please send us a DM with your sales check information and we will look into this for you.
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Macy's 2h
Replying to @beautifultradd
This isn't what we want to hear! Please send us a DM and let us know what happened so that we can make sure the store manager is aware.
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Macy's 2h
Replying to @artesesan
Hi Arty, we apologize for the trouble you're experiencing with the account. Please send us a DM with your contact information and we can submit a technical support request for you.
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Macy's 2h
Replying to @ketaki2311
Hi Ketaki, this definitely isn't the type of experience we want out customers to have. If there is anything we can do to help, please send us a DM and let us know.
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Macy's 2h
Replying to @JStefanicha
Oh no! Please send us a DM and let us know if there is anything we can do to make your experience better!
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Macy's 2h
Replying to @Aztecsoulja
This isn't what we like to hear! If there is anything we can do change your mind, please send us a DM and let us know how we can help.
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Macy's 3h
Replying to @elmoshotgirl
Fantastic — we're thrilled to hear it!
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Macy's 3h
Replying to @eznz
We're glad you checked in — Happy Shopping!
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Macy's 3h
Replying to @plummy03
Hi Plum, we would be be happy to look into this for you and see if there is anything we can do to help. Please send us a DM with your order details.
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Macy's 3h
Replying to @HeatherEBD
Hi Heather, their response can vary depending on how busy the store is this weekend. If you would like to send us a DM with the details of your request we would be happy to pass the message along to the store manager.
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Macy's 4h
Replying to @Wish_Kid_Jones
Hi Wish, we are so sorry to hear about your experience in store 233! We will make sure the store manager addresses the situation with the employees. If you would like for them to reach out to you directly, please send us a DM with your contact information.
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Macy's 4h
Replying to @phy1icia
Great question — we're checking with our team. Thanks for your patience.
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Macy's 4h
Replying to @thiskristin
We would be happy to look into this for you! Please send us a DM with your sales check information and we'll see what we can do to help.
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Macy's 4h
Replying to @Henry8729
Great to see you — thanks for the check in!
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Macy's 5h
Replying to @BASSGOLDY
Hi! If the sweater is sold out in store, you can always check our website at to see if it is available there!
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Macy's 5h
Replying to @Ella_928
Ella, would you please send us a direct message with more details, including the store location?
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