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MTN Nigeria Support
We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer,so send us a tweet!
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MTN Nigeria Support 26s
Replying to @angel_unwana
Y`ello Agnes, I am sorry about your inability to send an SMS to 131. Kindly share the error message you got when you tried sending SMS to 131 and DM your number for checks. ~BN
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MTN Nigeria Support 6m
Replying to @igo_rex
Kindly check your DM for details. ~BN
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MTN Nigeria Support 15m
Replying to @isaacugo
Kindly DM your number for assistance. ~BN
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MTN Nigeria Support 18m
Replying to @Iamgucci5
Y`ello, apologies for the lost SIM. Kindly visit our office with a valid ID card, court Affidavit in place of the SIM pack and SIM registration details for the welcome back. You will be charged N100 for the SIM. Also check link for welcome back process.
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MTN Nigeria Support 20m
Replying to @Iamgucci5
Y'ello, I am sorry to read about your lost sim. Yes you can. Kindly visit the MTN Office with a valid means of identification and a Sworn Affidavit attesting to the ownership and loss of SIM. Please note that it will cost you N100 for the welcome back SIM. ~IO
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MTN Nigeria Support 24m
Replying to @ebunma
Y`ello Ebun, I am sorry about this experience. I would advise you insert an SD card(Memory Card) in the device and try downloading the Whatsapp on it. Let's have feedback. ~BN
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MTN Nigeria Support 27m
Replying to @isaacugo
Y`ello Ugo, you can create a new share and sell pin by Texting ‘0000<space>New pin<space>New pin’ to 777. The default pin is 0000 ~BN
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MTN Nigeria Support 29m
Replying to @bkura
Hello BK, Thank you for getting in touch. Kindly provide your number via DM for checks.~IO
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MTN Nigeria Support 35m
Replying to @digitalbrides
Y'ello, Thank you for reaching out to us. How may I assist you?~IO
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MTN Nigeria Support 35m
Replying to @digitalbrides
Y`ello, thank you for getting in touch. How may I be of assistance. ~BN
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MTN Nigeria Support 37m
Replying to @Chioma79620506
Hello Chioma, apologies for the inconvenience. Please note the the welcomeback offer is only applicable to the first recharge of the month. Subsequent recharge in the month will be credited to your main balance. Thank you. ~IO
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MTN Nigeria Support 45m
Replying to @DMONEY09_03
Hello Oladimeji, so sorry about the wrong recharge made. Kindly share details of the transaction via DM for assistance. ~IO
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MTN Nigeria Support 49m
Replying to @Muhammadbk_
We are following you. ~BN
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MTN Nigeria Support 59m
Replying to @Muhammadbk_
Y`ello, sincerely, we are sorry to read about the network experience. Kindly DM your location and phone number for assistance. ~BN
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MTN Nigeria Support 1h
Replying to @Jite_O
Y`ello, I regret any network issue experienced. Give me a little time to assist you on it. May I know your location and DM your number for checks. ~BN
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MTN Nigeria Support 1h
Replying to @kmoradesh
Y`ello Kunbi, thank you getting in touch. We can assist you get it back to the right number. Kindly send us a DM containing details of the recharge transaction for assistance. ~BN
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MTN Nigeria Support 1h
Replying to @igo_rex
A moment while I check on your line. ~BN
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MTN Nigeria Support 2h
Replying to @ARIN_OLA_OLA
Y`ello Hamid, I am sorry you feel this way. Kindly share experience you had on your line for assistance. ~BN
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MTN Nigeria Support 2h
Replying to @tolumoteni
Hello Bazinga. Sorry for this experience. Please note that data consumption is not just time based but dependent on a variety of factors - device type, internet activity etc. However, please DM your phone number to enable me run checks on your line. ^IO
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MTN Nigeria Support 2h
Replying to @ashlezsuk
I have sent you a DM. ~BN
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