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Lenovo ANZ 💻
Official account for Lenovo AU & NZ.
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Lenovo ANZ 💻 Apr 17
Replying to @Chachi_au
We've sent you a DM. Please check your inbox and we can continue our conversation there. Thanks. Mark_Lenovo
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Lenovo ANZ 💻 Apr 17
Replying to @Chachi_au
We suggest you to delete your pot with the serial number for security purposes of your account. Please keep us posted about the result of the repair. Mark_Lenovo
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Lenovo ANZ 💻 Apr 16
Replying to @Chachi_au
- We suggest you to send the laptop for repair to have it fixed. Mark_Lenovo 2/2
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Lenovo ANZ 💻 Apr 16
Replying to @Chachi_au
Thanks for the details. Based on the policy, the warranty on the laptop covers the parts and repair if there is any hardware failure on the laptop within the warranty policy. You can check here the Lenovo Statement of Limited Warranty 1/2
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Lenovo ANZ 💻 Apr 16
Replying to @Chachi_au
Could you provide us also the serial number of the laptop via DM for us to check the warranty entitlement of the laptop? We're here to help. Mark_Lenovo 2/2
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Lenovo ANZ 💻 Apr 16
Replying to @Chachi_au
Hi Chachi! This is not the kind of experience we want you to have. Could you provide us details of the issue with the motherboard of your Yoga 520 laptop? Were you able to have it repaired? 1/2
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Lenovo ANZ 💻 Apr 16
Replying to @BillDobell
We are unable to send you a DM. Please send us a DM and let's further troubleshoot your issues? Also, what options do you get when you followed the steps? Could you please share us with a picture (screenshot) of your screen? Let's team up and get this figured out. -Maru_Lenovo
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Lenovo ANZ 💻 Apr 16
Replying to @BillDobell
Hi! Sorry for the trouble. Thanks for reaching out. When did it start? Let's boot your laptop into Safe Mode and see if it is still slow and keys are not working to help us identify if issues are caused by software. Steps here . Let us know.-Maru_Lenovo
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Lenovo ANZ 💻 Apr 15
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Lenovo ANZ 💻 Apr 14
Replying to @ibeardslee
Hi Ian! Thanks for reaching out and sorry for the delay. We recommend calling our Customer Care directly about your order here, . Mac_Lenovo
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Lenovo ANZ 💻 Apr 14
The Yoga 730 is packed with speed and power to amplify your productivity.
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Lenovo ANZ 💻 Apr 14
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Lenovo ANZ 💻 Apr 12
Replying to @david_obrien
I see. Are you getting an error message when trying to send us a DM? Have you created a recovery media? Please check on this article . -Maru_Lenovo
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Lenovo ANZ 💻 Apr 12
Replying to @david_obrien
Hi David! Sorry for the trouble. Thanks for reaching us back. As we can see, you have tried to reset your laptop. How did you reset it? Could you please send us a DM with the serial number. Let's work as a team and get this figured out. -Maru_Lenovo
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Lenovo ANZ 💻 Apr 9
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Lenovo ANZ 💻 Apr 8
At a featherlight 1.12 kg, the Yoga 730 is ready for whatever your day brings.
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Lenovo ANZ 💻 Apr 8
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Lenovo ANZ 💻 Apr 5
Replying to @kirkerj
Hello! Another help here. BSOD error can be due to a corrupted update or an incompatible app that was recently installed. Kindly take a video or picture so we can capture the error code to see what is causing it and send it via DM together with the serial number. Hassen_Lenovo
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Lenovo ANZ 💻 Apr 5
Replying to @kirkerj
We understand that it is not fun to deal with at all. Where did you buy it? Providing us with the serial number via DM will help us further check details with your laptop along with any common issues (if any) and solutions. Let's team up and work on this together. -Maru_Lenovo
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Lenovo ANZ 💻 Apr 3
Replying to @kirkerj
Hey there, Kirker! Another support here. Please try doing a power drain (see steps here ) and check it again. Also, please share the serial number, so we can check on it. We're looking forward to your reply. Thank you! -Chris_Lenovo
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