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Royal Dutch Airlines
Official global account of KLM. While we keep you updated, we're at your service in 10 languages. Share personal details only in direct messages!
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Royal Dutch Airlines 7m
Replying to @sebas_ly
Glad to know you liked the food served on board, Sebastian! :)
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Royal Dutch Airlines 9m
Replying to @archersfan2
Hello! Looking forward to having you on board! :)
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Royal Dutch Airlines 11m
Replying to @jian50281024
Unfortunately it is not possible for us to provide a copy of the boarding passes of the previous flights.
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Royal Dutch Airlines 14m
Replying to @johnnyatkinson9
We regret that we were unable to communicate our message about breastfeeding in a clear and proper way.
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Royal Dutch Airlines 17m
Replying to @xRENNNZ
We would like to assist you with checking in. Can you share your full name, flight number, and flight date via Direct Message?
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Royal Dutch Airlines 22m
Replying to @johnnyatkinson9
On board our flights, mothers are more than welcome to breastfeed their children, and our cabin crew will do their utmost to make sure that said passenger is both comfortable and secure in doing so. <<
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Royal Dutch Airlines 22m
Replying to @johnnyatkinson9
Our aim is to make sure everybody feels welcome and comfortable when flying with us. >>
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Royal Dutch Airlines 26m
Replying to @hugobokma
Enjoy your flight, Hugo!
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Royal Dutch Airlines 28m
Replying to @estherthedoula
On board our flights, mothers are more than welcome to breastfeed their children, and our cabin crew will do their utmost to make sure that said passenger is both comfortable and secure in doing so. <<
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Royal Dutch Airlines 28m
Replying to @estherthedoula
Our aim is to make sure everybody feels welcome and comfortable when flying with us. >>
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Royal Dutch Airlines 29m
Replying to @DennisdeWit
Het is dan uiteraard wel toegestaan om bijvoorbeeld sleutels, medicijnen of je laptop nog uit deze baggage te halen om bij je te dragen. <<
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Royal Dutch Airlines 30m
Replying to @DennisdeWit
Omdat we begrijpen dat sommige passagiers dit niet fijn vinden, wordt er meestal eerst gezocht naar vrijwilligers. Maar als deze er niet (voldoende) zijn, kan het zijn dat er passagiers met grote tassen, die niet onder de stoelen passen, worden aangewezen. >>
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Royal Dutch Airlines 30m
Replying to @DennisdeWit
Hoi Dennis, gebaseerd op onder andere de beschikbare ruimte en de hoeveelheid handbagage aan boord, kunnen onze collega’s op het vliegveld je verzoeken om je handbagage in het ruim mee te laten gaan. >>
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Royal Dutch Airlines 30m
Replying to @AndyCoo50686699
In 2019, KLM committed itself for a 10-year period to the development and purchase of 75,000 tonnes of sustainable aviation fuel a year. With this commitment, KLM is launching customer of the first European plant for sustainable aviation fuel. <<
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Royal Dutch Airlines 30m
Replying to @AndyCoo50686699
KLM has also been a pioneer in the area of sustainable aviation fuel, which emits up to 85% percent less CO2 compared to the fossil fuel kerosene (see question 51). >>
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Royal Dutch Airlines 31m
Replying to @AndyCoo50686699
In addition, KLM saves fuel through operational efficiency, which includes the optimisation and the reduction of on board weight. The electrification of the KLM ground equipment is key in reducing the CO2 emissions of ground processes. >>
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Royal Dutch Airlines 32m
Replying to @AndyCoo50686699
For the first year (2018), KLM has succeeded in reducing absolute CO2 emissions while increasing production. One key contributor to the sustainability strategy is KLM’s major investment in fleet renewal, introducing more fuel-efficient and low noise aircraft. >>
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Royal Dutch Airlines 1h
Replying to @chubbynator2
We regret we cannot inform you any differently.
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Royal Dutch Airlines 2h
Replying to @nicolassadourny
>>Rest assured that we are working hard to improve our services, and with your feedback, it helps give us awareness of what we have to do to meet our passengers' expectations.<<
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Royal Dutch Airlines 2h
Replying to @nicolassadourny
We regret to learn that, Nicolas, and we truly value your feedback. We kindly advise you to reach out to the lounge desk regarding this so that you'll be assisted accordingly. Nevertheless, thank you for bringing this matter to our attention. >>
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