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Just Eat UK
Want takeaway delivered to your door? You've come to the right place, we've got 35,700 restaurants to pick from. If you need us we're here to chat 3pm to 11pm.
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Just Eat UK 16h
Replying to @LisaJon25759335
Hi Lisa, thanks for your patience. We'd like to get this looked into in more detail. If you can share an order number in a DM we'll take it from there.^KS
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Just Eat UK 17h
Replying to @JenAshley13
Hi Jen, thanks for your patience. If you can share more details in a DM we'd like to get this looked into in more detail on our end.^KS
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Just Eat UK 17h
Replying to @Sonny_MUFC
Hi Sonny, thanks for your patience. I'm disappointed to hear that your order was running later than expected. If you can share an order number in a DM we'd like to get this looked into in more detail.^KS
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Just Eat UK 18h
Replying to @GrovePortland
Thanks for making us aware, we're concerned to hear this. We take our customers' security extremely seriously and have multiple measures in place to protect payment information. Please send across a DM with further details at your earliest convenience so we can investigate. ^EM
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Just Eat UK 20h
Replying to @ScottishLovatic
Hi, really sorry about the delay! Just wanted to let you know that we’ve popped a response over to your DM, thanks again for your patience here. ^DH.
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Just Eat UK 21h
Replying to @RachThom2017
We hold ourselves to high standards and in line with these, we would expect all drivers associated with Just Eat to act responsibly and respectfully at all times. Please send over the details in a DM so that we can investigate. (2/2) ^EM
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Just Eat UK 21h
Replying to @RachThom2017
Hi Rachael, thanks for making us aware. Most delivery drivers delivering food to customers’ doors are employed directly by independent restaurants, we do work with third party courier companies, agency couriers and self-employed independent contractors in certain areas (1/2)
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Just Eat UK 21h
Replying to @ItsTinnikaMarie
Hi, really sorry about the delay! Just wanted to let you know that we’ve popped a response over to your DM, thanks again for your patience here. ^DH.
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Just Eat UK 21h
Replying to @beckyyms
Hi Becky, thanks for getting in touch and for making us aware, we take these matters seriously and would like to take a closer look into the order and your previous contact with us - please send over a DM with your order details and we'll get started. ^EM
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Just Eat UK 21h
Replying to @_melhinton
Hi Mel, we'd really appreciate it if the email itself could be forwarded to us at twitter@just-eat.co.uk to help our investigation - if any links in the email have been clicked on or if you have any questions about this then please drop us a message so we can discuss further. ^EM
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Just Eat UK 22h
Replying to @_melhinton
Hi Mel, thanks for highlighting this, we can confirm that this isn't from us. At Just Eat, we take customer data and security seriously and would like to investigate, please do send a DM with any further details at your earliest convenience. ^EM
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Just Eat UK 22h
Replying to @MakreMeow
Hi Sahina, thanks for highlighting this, we can confirm that this isn't from us. At Just Eat, we take customer data and security seriously and would like to investigate, please do send a DM with any further details at your earliest convenience. ^EM
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Just Eat UK 22h
Replying to @AdamXTroy
Thanks for making us aware Adam, we'd like to review this. So we can take a closer look on our side, please send over a DM with any details you have to hand about the account involved. ^EM
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Just Eat UK 23h
Replying to @GAMitchell10
Hey Glenn, I'm genuinely so sorry about the delay. We've been really busy recently but I completely get it's not great waiting for a reply. If this hasn't been sorted yet so I can help please send over details in a DM when you get a chance ^DH
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Just Eat UK 23h
Replying to @nikki_ramsden
Hi Nikki, thanks for your patience. We're disappointed to hear that your most recent order wasn't a pleasant one. If you can share details in a DM we'd like to get this looked into in more detail.^KS
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Just Eat UK 23h
Replying to @JordyBurns
Hi Jordy, thanks for your patience. We'd like to get this looked into on our end in more detail. If you can share more details in a DM we'll take it from there.^KS
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Just Eat UK 23h
Replying to @brageasker
Hi there, thanks for your patience. We've sent over a DM.^KS
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Just Eat UK 24h
Replying to @peonyturd
Hey, we're not pleased to hear this and I'm genuinely so sorry about the delay. We've been really busy recently but I completely get it's not great waiting for a reply. If this hasn't been sorted yet so I can help please send over details in a DM when you get a chance ^DH
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Just Eat UK Nov 28
Replying to @Nikjay75
Hi Nikki, thanks for your patience. We're disappointed to hear that your order was running so late. If you can share an order number in a DM we'd like to get this looked into in more detail.^KS
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Just Eat UK Nov 28
Replying to @pxndabee
Hi there, we're not pleased to hear this. Things have been a bit busier than usual, so we appreciate your patience as we get back to customers as quickly as we can. Could you please send over a DM with some further details and we can look into this for you? ^MF
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