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JetBlue Airways
Hi, nice to tweet you! Fly with us to 101 destinations and experience our award-winning service. For concerns that require a response, call or email.
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JetBlue Airways 2h
Replying to @RealAshleyMac
Sorry to hear you're not feeling great, Ashley. Did you press your call button? That's the best way to get the crew's attention. There are usually snacks and water left out in the galley as well.
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JetBlue Airways 3h
Replying to @Caro_LC
We understand how frustrating baggage issues can be. We'll work hard to get your bag to you as soon as possible.
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JetBlue Airways 4h
Replying to @Caro_LC
We are sorry to hear about your bag, Carolina. Have you spoken with our baggage office yet to file a claim?
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JetBlue Airways 4h
Replying to @AnnaGilcris
We understand the frustration with the delay tonight. With the extended delay, we did need to replace a crewmember to be able to operate the flight. We will have you on your way as soon as we can.
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JetBlue Airways 5h
Replying to @AnnaGilcris
We're sorry to hear your disappointment, Anna. What flight are you currently waiting on tonight?
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JetBlue Airways 5h
Replying to @Marg_Miller
We'll make sure Jeanne gets some recognition :) So happy to hear you had such a great experience!
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JetBlue Airways 6h
Replying to @sharonlevy
Hi Sharon. We're sorry you weren't able to use expedited security. Even More Speed lanes are subject to security staffing which we aren't able to manage. Did you purchase Even More Speed separately?
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JetBlue Airways 6h
Replying to @larissaaketcham
Thanks. We were able to duplicate the issue online. Please give us a call at 1-800-JETBLUE (538-2583) to make your reservation (the phone fee will be waived due to the internet error) and we will report the issue to the web team.
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JetBlue Airways 7h
Replying to @larissaaketcham
Thanks for the additional information, Larissa! We want to make sure we report this to the web team. Can you tell us what browser you're using?
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JetBlue Airways 7h
Replying to @larissaaketcham
There are flights available. We apologize you aren't seeing them. Where are you being told that they're sold out?
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JetBlue Airways 7h
Replying to @DanielleMPelaez
Danielle, we see that your sister Nicole has also been tweeting. Although your delay didn't qualify for compensation we have issued you a small credit for the delay. Please check your email. Bags are subject to our size guidelines so there won't be a refund for the baggage fees.
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JetBlue Airways 7h
Replying to @DanielleMPelaez
...in our control, you should have received an email about compensation. 2/2
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JetBlue Airways 7h
Replying to @DanielleMPelaez
It does sound like there was some confusion with the bags and we apologize for that. Did your bags fit in the baggage sizer, Danielle? We are not able to refund a flight that was completed, but your flight delay should ahve been reviewed for compensation. If the delay was... 1/2
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JetBlue Airways 7h
Enjoy your nap, you perfect human.
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JetBlue Airways 7h
Replying to @steel4penguins
Hmm, we aren't able to help with that from here. Have you tried using a different browser?
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JetBlue Airways 7h
Replying to @steel4penguins
That is strange, Bryan. We will pass this along. What is it you are trying to do? Is there any way we can help from here?
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JetBlue Airways 8h
Replying to @Eliza_P88
We love YOU!
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JetBlue Airways 8h
Replying to @DanielleMPelaez
That's never what we like to hear. We don't know the specifics of your situation, but we do apologize that it was disappointing to you. If you change your mind, let us know. We would like to make your next flight Even More comfortable.
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JetBlue Airways 8h
Replying to @JennySue917
You can give us a call to book at 1-800-JETBLUE (538-2583), however a $25 phone booking fee will apply. If you're able to try a different browser that's also an option.
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JetBlue Airways 8h
Replying to @menopauseismean
Awww, we appreciate that Debi! We're glad we'll be seeing you Thursday!
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