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Instacart
Grocery delivery in as little as one hour! Questions? or call us 1-888-246-7822. Learn about our team
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Instacart 2h
Replying to @slacknroll
I'm sorry to hear an item was stolen from your porch! I'm confirming that your email has been escalated to the appropriate team. Please allow 2-3 days for the email to be read. We take reports of theft very seriously!
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Instacart 2h
Replying to @stepshep
At this time, the delivery windows available are the ones in which we have shoppers able to complete your order. We are always looking to get more shoppers to provide better coverage - CM
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Instacart 2h
Replying to @laurenancona
We're sorry we did not have enough shoppers in your area to deliver, were you able to reschedule to a more suitable time over the phone? Feel free to call us at 1-888-246-7822 -BR
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Instacart 6h
Replying to @mrsjkmac
Hey there! We would love to talk to you more :) Just email help@instacart.com and we could get a conversation going. Best, VC
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Instacart 6h
Replying to @lbgrhm
I'm sorry sorry you had problems with one of our shoppers. Can you DM us your email, and we'd be happy to make this right. - CM
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Instacart 6h
Replying to @JamieLynn121987
Thank you for the suggestion! We always want to hear what our awesome shoppers are thinking :) - VC
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Instacart 6h
Replying to @marychicagoland
Hi Mary, I'm sorry you are upset by our new service fee policy. For a more thorough explanation of why it's being implemented, you can contact us at help@instacart.com - CM
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Instacart 6h
Replying to @DrDarling13
I'm sorry you're upset with our new service fee policy. If you'd like more information on why we are implementing it, you can email us at help@instacart.com - CM
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Instacart 7h
Replying to @DaGAF96
Good afternoon, for more information please reach out to our Community Operations Team (Help@instacart.com or 1-888-246-7822) -AF
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Instacart 7h
Replying to @imjessicastout
There should be a change button beside the tip amount. - CM
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Instacart 7h
Replying to @edwil
Good afternoon Ed, sorry to hear! Please feel free to reach out to our Community Operations Team (Help@instacart.com or 1-888-246-7822) -AF
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Instacart 7h
Replying to @imjessicastout
You can edit your tip for up to three days after the order is delivered! - CM
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Instacart 7h
Replying to @EyeVey
We are always looking for ways to lower our prices with our partners. If you would like more information on the new service fee, please email us at help@instacart.com - CM
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Instacart 7h
Replying to @Nissaj01
Hi can you direct message us your email address so we can get that taken care for you right away? -KC
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Instacart 9h
Replying to @Scrubs26
Good afternoon, we appreciate the shout out! -AF
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Instacart 9h
Replying to @tristanzelna
Good afternoon, please reach out to our Community Operations Team (Help@instacart.com or 1-888-246-7822) -AF
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Instacart 9h
Replying to @dana_alame
Good afternoon Dana, we appreciate the shout out! -AF
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Instacart 9h
Replying to @pslutsky
Good afternoon Peter, please direct any feedback to our Community Operations Team (Help@instacart.com or 1-888-246-7822) -AF
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Instacart 10h
Replying to @fritchbeetle
The engineering team is finding a fix, please check back later!-AF
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Instacart 10h
Replying to @Num1FameMonster
Good morning, please reach out to our Community Operations Team (Help@instacart.com or 1-888-246-7822) -AF
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