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John Custy
Service Management & Customer Experience Management Educator, Evangelist, and Consultant. ITSM, ITIL, ISO/IEC 20K CobiT, Kepner-Tregoe (KT), Governance, ISO 2
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John Custy Dec 16
Welcome to the company holiday party: mocktails, team-building activities, no visits from Santa
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John Custy Dec 15
If You've Got an Older Android Phone, Google Just Threw You a Bone - Gizmodo via
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John Custy Dec 15
At ESPN, the problems for women run deep
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sallytwoshoes Dec 13
Teaching is a performance. I think we sometimes forget just what a tough job our academics have tech will never replace great teachers
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John Custy Dec 13
The halo effect, and other managerial delusions
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IBM Watson Dec 12
How Australian insurer uses Watson to detect local slang and colloquialisms to fast-track the claims process via .
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The Daily Beast Dec 12
Leading up to , Condoleezza Rice said to AL voters: “I encourage you to take a stand for our core principles and for what is right. These critical times require us to come together to reject bigotry, sexism, and intolerance”
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Paul Stovell Dec 12
A backlog with more than 100 items isn't a backlog. It's a dumping ground of lost causes, forgotten dreams, thought bubbles and good intentions; and the only inherent value in it is that it allows you to avoid coming to terms with your own limits.
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CNET Dec 12
Google Home Max hands-on: Boom goes the smart speaker
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TetraNoodle Dec 12
People can learn the technical side of with training but they need to follow up on case studies from organizations that went through similar journeys. Listen to w/ to learn more. by via
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Axios Dec 12
NEW: A fake document purporting to show allegations of sexual harassment against Chuck Schumer was shared with reporters. Schumer has gone to the police
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Cherwell Software Dec 8
If you missed the Expert Roundtable with & , you can watch it on demand:
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GamingWorks Dec 7
I like quote...'our addiction to novelty is harmful to our Industry' ....gimme another framework this one isn't working!..or (this is REAL) ABC? that was 2008....haven't you got anything newer?
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Craig Wilkey Dec 5
Dear , This may help your limited understanding of The Constitution. Regards,
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GamingWorks Dec 4
Preparing students for the world of ....with a focus on balancing business value with service continuity
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Doug Tedder Dec 5
5 ways to introduce to your world
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John Custy Dec 4
HDMI 2.1 has arrived: Here's everything you need to know
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John Custy Dec 3
CVS agrees to buy Aetna for $69 billion
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Boston.com Nov 29
Take to the streets in a Santa hat and Speedo for this Back Bay tradition
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The Daily Beast Nov 29
Paul Ryan scrapped a fundraiser for a GOP Rep who voted against the tax bill
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