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John Custy
Service Management & Customer Experience Management Educator, Evangelist, and Consultant. ITSM, ITIL, ISO/IEC 20K CobiT, Kepner-Tregoe (KT), Governance, ISO 2
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John Custy 20h
Replying to @joshgreenman
Weed
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Red Sox Notes 22h
The Red Sox are 4.5 games ahead of the Yankees, their largest lead of the season. The Sox have won 12 of their last 13 games and are 17-3 in their last 20. This is the first time since 2007 that Boston enters the All-Star break with MLB’s best record (68-30, .694).
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Chris Isak 🔜 #gamescom2018 Jul 14
India just approved net neutrality rules that ban "any form" of data discrimination
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William Goddard Jul 14
Scaling yourself during hypergrowth via
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William Goddard Jul 14
Cyberattackers use hidden tunnels to pilfer from financial services firm via
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SysAid Jul 14
It’s fairly easy to get started with and it can make a huge difference to the value you create for your customers. Here shares some practical suggestions of things you can do to make CSI work for you.
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Joe The IT Guy Jul 14
A little advice from lil ol' me on how to incorporate three key concepts into your workflows for a better way of working for everyone.
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ITSM.tools Jul 12
FACT: If the goal of your organization is to provide the right IT/business services to your customers, whether internal or external, service portfolio management is a vital step towards meeting governance requirements and delivering value.
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Joe The IT Guy Jul 13
Jeff Rumberg of explores the cause-and-effect relationships between desktop support KPIs in his latest blog. It's an interesting read.
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Mass State Police Jul 13
MSP Major Ball reminds the public that the law allows citizens to break car windows to rescue overheated animal if they call 911 first and cannot find owner. Rescuers must then stay with animal until law enforcement arrives.
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Rⓞb Mⓐrković Jul 13
An Absolutely Fascinating Visualization Of Street Orientations In Major Cities
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DIGIT Jul 12
’s waterfront redevelopment receives another massive boost as US-based announces the opening of a new research and development facility.
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Quartz Jul 13
Merkel’s ex-foreign minister says Trump wants “regime change” in Germany
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Hunter Walker Jul 13
Trump promises to release recording that proves he was victim of ‘fake news,’ but White House won't provide the tape
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WIRED Jul 11
A new study found that there are still small disparities in pick-up times and cancellations for ride-hail riders of color, but that the platforms are doing much better than the taxis that preceded them
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John Custy Jul 13
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John Custy Jul 13
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John Custy Jul 13
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Ravi Kikan Jul 11
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JoeMyGod Jul 12
Trump Wants Different Colors For New Air Force One -
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