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Hydro One
We are a transmission & distribution company in Ontario. Tweets during business hours & emergencies. Report outages to 1-800-434-1235 & download our outage app!
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Hydro One 18h
Replying to @skochSnS
Hi Steve, thank you for your kind words! Our crews, especially Dylan and Gardner appreciate your support. Thank you -JY
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Hydro One 23h
Replying to @chnisbet
Hi Colleen, to report a power outage or hazard, please call 1-800-434-1235. For local updates, please visit our outage app. Thank you -JY
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Hydro One May 24
False! Your vehicle and even the ground around it can be electrified. The safest place is inside your vehicle unless there is a danger to you, such as a fire. If you need to get out, jump clear of your vehicle using a ‘bunny hop’ method with both feet together.
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Hydro One May 24
Replying to @pall_com
Hi Roslyn, we're happy to hear your power came back quickly! Our crews appreciate your support. -JL
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Hydro One May 24
Replying to @carollewerentz
Hi Carol, thank you for sharing! Safety is our number one priority and we are proud to be a part of . -JL
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Hydro One May 24
Replying to @miss_wicca_
Hi there, I apologize for the inconvenience. The only way to report a hazard or outage is by calling us at 1-800-434-1235 so that we can dispatch a crew. You can by-pass the automated service by saying "Agent". Thank you. –JL
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Hydro One May 23
Is the right time to replace your furnace? Ask yourself these 3 questions to help you decide. Visit to learn more.
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Hydro One May 23
Replying to @TwobitG
Hi there, thank you for bringing this to our attention. Safety of the public and our employees is very important to us. Please email us the location and any further details to twitter@hydroone.com and we will look into this. Thank you. - KA
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Hydro One May 23
Replying to @Shansdoe
Hi there, if you are experiencing a power outage, please call us at 1-800-434-1235 so we can dispatch a crew. For continued updates, visit our map at . Thank you. -JL
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Hydro One May 22
Replying to @rsdalton27
Hi there, we hope you participated in our poll! You are right that if it is necessary to leave the vehicle, you keep this in mind. In this instance, it’s also important to keep your feet together and ‘bunny hop’ away from your vehicle. Thank you –SD
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Hydro One May 22
Replying to @SkiiJh @alectranews
Hi, this area does not appear to be in our service territory. You may want to check with the local utility, If you are within our service area, please report outages to 1-800-434-1235. Thanks - JK
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Hydro One May 22
Replying to @_BrianRBell
Hi Brian, it was our pleasure to be there and thank you for sharing! -JL
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Hydro One May 22
True or false: You should leave your vehicle immediately if a power line falls on it.
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Hydro One May 22
Replying to @Jinxxed4life83
Hi there, we are sorry for the inconvenience. In the future, please report power outages to 1-800-434-1235. You can also visit our app for updates. - KA
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Hydro One May 21
When engineering technicians Dylan and Gardner witnessed a motor vehicle accident in , they immediately secured the scene and administered until paramedics arrived. We’re proud of our team members for their quick thinking and willingness to act!
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Hydro One May 21
Ready for boating season? Check out these tips from our crews on to stay safe while you’re out on the water.
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Hydro One May 21
Replying to @KimDamato
Hi Kim, we are sorry for the inconvenience. In the future, please report power outages to 1-800-434-1235. You can also visit our app for updates. - KA
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Hydro One May 20
UPDATE: The power is back on for Hydro One and customers from to . We continue to investigate the cause of the outage. Thank you for your patience while our crews restored power.
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Hydro One May 20
Replying to @computerjen
Thank you for updating us, Jen! We’re happy to know that it’s back and we will pass along your appreciation to our crews. -TJ
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Hydro One May 20
Crews have restored power to approximately 2,400 customers affected by the outage from to . They continue to investigate the cause and restore power to the remaining customers. For continued updates, please visit:
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