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Hotel Chocolat
British cocoa grower, chocolatier, hotelier and restauranteur
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Hotel Chocolat 14h
Replying to @alexskates90
Dear Alex, I am very sorry to hear this. If you call us on 03444 93 23 23 we would be happy to look into this for you. Many thanks, Hotel Chocolat
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Hotel Chocolat 14h
Replying to @mfgt84
Dear Matthew, we do apologise for this. If you call us on 03444 93 23 23 we would be happy to look into this for you. Many thanks, Hotel Chocolat
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Hotel Chocolat 14h
Replying to @beckybaldock77
We are very glad this is now all sorted! Merry Christmas to you! 🎄
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Hotel Chocolat 14h
Replying to @jbond2604
Hi Jackie, I am very sorry to hear this. Please could you DM us. Many thanks, Hotel Chocolat
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Hotel Chocolat 14h
Replying to @emmaxlaurenx
Oh no! We are so sorry to hear this. Please could you DM us with your details. Many thanks, Hotel Chocolat
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Hotel Chocolat 14h
Replying to @George_R_
Hi George, I am sorry to hear this. If you call us on 03444 93 23 23 we would be happy to look into this for you. Many thanks, Hotel Chocolat
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Hotel Chocolat 14h
Replying to @saranne88
Hi Saranne, I am very sorry for the confusions of this. If you call us on 03444 93 23 23 we would be happy to check this for you. Many thanks, Hotel Chocolat
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Hotel Chocolat 14h
Replying to @beckybaldock77
Hi Becky, we are very sorry for this. If you call us on 03444 93 23 23 now, you should be able to get through. Alternatively, if you DM us with more details we will get back to you as soon as possible. Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @stephaniefordh1
Hi Stephanie, I do apologise for this. If you call us on 03444 93 23 23 we would be happy to look into this. However, if your order is placed on click and reserve with no delivery charges incurred then your order would be ready 2 hours placing it. Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @PWeirPA
Hi Pauline, I am very sorry to hear this. Please could you call us on 03444 93 23 23. Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @GaryCollins126
Hi Gary, I am very sorry for this. Our marketing emails are automatically sent out however, we have a vast amount of customer service emails due to this very busy Christmas period. If you call us on 03444 93 23 23 we would be happy to assist you. Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @kimbers28
Hi Kimberley, I am very sorry to hear this. Due to the busy Christmas period we are experiencing a high volume of calls. If you could please DM us with your order number, we can get a VAT sent out to you as soon as we can. Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @LJohnstone01
Hi Lauren, If you call us on 03444 93 23 23 we would be happy to check your order. Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @stewie196
Hi Stewart, If you call us on 03444 93 23 23 we would be happy to check this. Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @gillpea
Hi! You should be able to view the chocolates that in this selection here: Many thanks, Hotel Chocolat
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Hotel Chocolat 15h
Replying to @synlivec
Hi, I am very sorry to hear this, could you please call us on 03444 93 23 23. Many thanks, Hotel Chocolat
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Hotel Chocolat 16h
Replying to @Paul_PBK
Hi Paul, I am very sorry for any confusions that this may have caused. Your feedback is valued and you are still welcome to use this discount. Many thanks, Hotel Chocolat
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Hotel Chocolat 20h
Wrapped up for an Ice Skate and a Hot Chocolat yet this Christmas? Until the 7th January the is serving Hot Chocolat . Get your ⛸️ tickets here:
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Hotel Chocolat Dec 15
Replying to @Claire_Rance
We're sorry for this Claire. Please DM us details of this and your order number and we can help!
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Hotel Chocolat Dec 15
Replying to @cubedweller
Hi Alex, DM us your order number and we can look into this for you!
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