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HSBC UK
The official UK account for HSBC. Follow us for stories of progress, news & insights. Here to help everyday 8am-8pm. Email: ukhelp@hsbc.com
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HSBC UK 2m
Replying to @intgom
Right. Let me have a look. Can you DM me your full name and post code please? ^Nick
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HSBC UK 4m
Replying to @intgom
Hi John. Did you send the forms through the post or Online? ^Nick
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HSBC UK 14m
Replying to @PatrickKessack
Hello, Patrick. Sorry you've been waiting longer than usual to speak to us 🙁. Did you manage to get through and discuss the transaction? ^Serena
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HSBC UK 15m
Replying to @PhotoTAW
Welcome. Take Care. ^Claude
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HSBC UK 18m
Replying to @PhotoTAW
Hi there, thank you for letting us know. We do not send messages with links on them. Do not click on the link. If you wish you can forward a screenshot by email to our Phishing team on phishing@hsbc.co.uk. Stay Safe. ^Claude
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HSBC UK 23m
Replying to @Charl_Rebecca23
Hi Charlotte, it can usually take up to 5 working days for an online application to be processed before you will be contacted. ^Claude
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HSBC UK 42m
Replying to @orlylow
Just got a response from the shop. Jubilee's lobby is open 24/7, it currently has 3 ATMs and 2 deposit machines, which can be accessed at any time. ✅ ^Mill
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HSBC UK 48m
Replying to @Anon1960
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HSBC UK 51m
Replying to @orlylow
Hi Erwin, we're aware that Jubilee has a 24/7 lobby, but I'll get more clarity if there are machines you can use for outside of business hours. As soon as I get an update from the branch - I'll let you know. 😊 ^Mill
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HSBC UK 51m
Replying to @DUN_CAN_B
Hello Duncan, please can you respond via the link below with the reason you have had a poor experience and what you would like to discuss with us. ^Saffron
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HSBC UK 52m
Replying to @Anon1960
Hi there, apologies for the late reply. Which account are you looking to get it for? Please reply in DM (direct message), using the link below along with your full name and postcode. Thanks! ^Kashif
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HSBC UK 57m
Replying to @HatsFantastic
Thank you for providing that additional information, I can see a complaint has since been recorded about this matter for you. I am sorry for any inconvenience you have been caused. ^Saffron
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HSBC UK 1h
Replying to @PaulRobertsFoto
Hi Paul, hope you are doing well. You are right, this is a scam, and we are currently dealing with the case. Thank you for bringing it to our attention. If you wish you can forward a screenshot by email to our Phishing team on phishing@hsbc.co.uk. Keep well and stay safe. ^Claude
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HSBC UK 1h
Replying to @timelxcked
Hi there, we were aware of a similar issue last week but it seems to have been resolved now. If you're still having trouble it's best to call through to us on 03456 063 535 to have an exception added for the payment to go through without this code. ^Sam
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HSBC UK 1h
Replying to @RachieBlossom
Hi Rachie, I apologise for the inconvenience. We don't send texts with links on them. If you wish you can forward a screenshot by email to our Phishing team on phishing@hsbc.co.uk. Thank you for letting us know. Stay Safe. ^Claude
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HSBC UK 1h
Replying to @mintiestmel
Hi Mel, hope you are doing well. You are right, this is a scam. Thank you for bringing it to our attention. If you wish you can forward a screenshot by email to our Phishing team on phishing@hsbc.co.uk . Keep well and stay safe. ^Claude
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HSBC UK 1h
Replying to @andy_surrey
Hi Andy - you can send the cheque to your local branch for clearance. I'd also attach a written instruction which account should receive the funds. To find the actual address, kindly use our Branch Finder to locate your shop: Hope this helps! ^Mill
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HSBC UK 2h
Replying to @DaisyShall
If you would like us to log a complaint for you about our Mobile Banking app, we would need your full name and postcode via the direct message link below. With this information, we'll also be able to locate Ginger, and pass on your positive feedback. Thanks ^SA
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HSBC UK 2h
Replying to @powsappower
Good Morning, I am sorry to hear about your situation, if you would like this to be escalated please provide your full name and postcode via the link below, and we will arrange this for you. ^Saffron
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HSBC UK 2h
Replying to @ArgyllGirlin
Hi there, I'm sorry to hear about your declined payment and also for sending you irrelevant message. Please ignore my previous message, it was sent by mistake. Did you manage to speak to someone about the declined payment. Let me know if you need further help. Thanks! ^Kashif
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