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GreenPan Int'l
GreenPan™ is the original healthy ceramic non-stick cookware brand
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GreenPan Int'l May 15
Replying to @savingthreads
Hi Constance, Olive oil burns rather fast, so that can also come from that. May I please have your email address in private message so a colleague from Customer Service can contact you? Thanks a lot in advance. Kind regards, Ludovic
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GreenPan Int'l May 14
Replying to @savingthreads
Hi Constance. This looks like carbonised stains of fat and/or juices. Did you already try a melamine sponge (like the Magic Eraser)? They work really well and without using any soap, just water. If that doesn't work, maybe we can chat via private message? Kind regards, Ludovic
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GreenPan Int'l May 8
Replying to @TheCryptoTurtle
Hi, can we please chat via private message? I'm sure we can find a solution for this problem. Kind regards, Ludovic 👍
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GreenPan Int'l May 6
Yes it is :)
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GreenPan Int'l May 6
Replying to @MinnesotaMatt23
Hi Matt, can we please chat via DM? There are several ways to solve this issue but we need to know how it might have happened. Thanks a lot in advance, Ludovic.
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GreenPan Int'l Apr 24
Replying to @buckjamesfs
Always great to read! Enjoy your meals! Kind regards, Ludovic
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GreenPan Int'l Apr 24
Replying to @CloCecil @Target
Hi Claire, can we please talk via private message? I'd like to know what solutions Target offered. Kind regards, Ludovic
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GreenPan Int'l Apr 24
Replying to @clo_pastor
Dear Carlos, can we eventually talk via private message? I'd like our colleagues from Customer Service to have a look at this. Kind regards, Ludovic
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GreenPan Int'l Apr 24
Replying to @puurSil
Hi Silvia, we had some backend issues for which we apologize but someone will contact you later today. Kind regards, Mary
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GreenPan Int'l Apr 23
Replying to @MinnesotaMatt23
Hi Matt! No worries, we'll get that fixed. Could you let me know your email address so my support colleagues can get in touch? Kind regards, Mary
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GreenPan Int'l Apr 10
Replying to @wiss1973
We sure do John, we currently have some backend issues which we are looking into. No worries though, we will contact you as soon as possible! Kind regards, Mary
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GreenPan Int'l Apr 8
Replying to @wiss1973
Hi John, our apologies for the delay but could you send me your email address in a DM so I can make sure our support colleagues can get in touch? Kind regards, Mary
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GreenPan Int'l Apr 2
Replying to @rachael_gusbi
Hi Rachael! Could you let me know your email address in a DM so my support colleagues can reach out to you?
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GreenPan Int'l Mar 29
Replying to @BrandonCromer3
Hi Brandon, can we please communicate in private message? I'd like to request your email address so my american colleagues from Customer Service can contact you. Thanks a lot in advance, Ludovic 👍
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GreenPan Int'l Mar 22
Replying to @KnittingTotoro
The newer ones we made have a different glue that is easier to remove though. Please let me know how that worked.
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GreenPan Int'l Mar 22
Replying to @KnittingTotoro
You can remove the sticker by warming up the sticker with a hardryer and wipe out t he remaining glue with nail polish remover. In your case, just warming up the remaining glue and using nail polish remover should be enough to remove most of what's left.
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GreenPan Int'l Mar 22
Replying to @KnittingTotoro
Dear Jenny, I know the first batch of Elements and Barcelona Evershine had the same issue. Your product unfortunately comes from this batch.
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GreenPan Int'l Mar 21
Replying to @EricBrookfield
Hi Eric! Absolutely, just send me your email address in a DM and our support team will reach out to you. Kind regards, Mary
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GreenPan Int'l Mar 20
Replying to @buckjamesfs
Hi! Not sure what went wrong but if you send me your email address in a DM I can have a look at your troubles. KInd regards, Mary
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GreenPan Int'l Mar 18
Replying to @mbbrower95
We don't know about that dream making you an adult 😊 but our current spring discount of 40% on all our sets might persuade someone to make that dream come true 😉💚
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