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Globe Help
Customer support for The Globe and Mail. Reach us directly at 1-855-813-6111 or customercare@globeandmail.com
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Globe Help Oct 15
Replying to @tazcj
Good morning, Can you please DM me your account details and we will be happy to look into it for you
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Globe Help Sep 23
Replying to @kathylord2
Hello Kathy. Please DM us the email associated with your account and we can process it for you.
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Globe Help Sep 14
Replying to @HennyCoates
Hi Henny, do you mind DM your account details to me? We'll have someone look into and get in touch with you.
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Globe Help Aug 22
Replying to @BenAMitchell
Hi Ben, can you please DM me your account details(address, email, phone number ), and our customer care staff will reach out to you.
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Globe Help Aug 15
Replying to @ettagirl
Our apologies we unfortunately experienced significant delays today. If you have still not received your paper please DM us your account info (address, tel# or acct number) and email address & we can report for you.
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Globe Help Aug 15
Replying to @hal_vowes
Our apologies as there were unfortunate delays in ONT today. If you have still not received your paper please DM us your account info (address, tel# or acct number) and email address & we can report to Customer Service for you.
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Globe Help Aug 15
Replying to @ettagirl
Our apologies as there were unfortunate delays in ONT today. Pls call 1.800.387.5400 or login at (click Subscriptions) to report a missed paper. You can also DM us your account info (address, tel# or acct number) and email address & we can report for you.
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Globe Help Aug 15
Replying to @mikeevans
Our apologies as there were unfortunate delays in ONT today. Pls call 1.800.387.5400 or login at (click Subscriptions) to report a missed paper. You can also DM us your account info (address, tel# or acct number) and email address & we can report for you.
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Globe Help Aug 6
Replying to @ash001montes
Hi Ash, I sent you a DM.
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Globe Help Aug 6
Replying to @skaizun @Lulu1Nanu
For crosswords, please visit:
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Globe Help Aug 6
Replying to @skaizun @Lulu1Nanu
We don't offer delivery to US, but you can use an online subscription anywhere. Crosswords can also be found online.
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Globe Help Jul 27
Replying to @Lulu1Nanu
Hi Lulu, can you please send me an DM with your email address? Our customer support team will send you more information. Thank you.
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Globe Help Jul 23
If you wish to update your credit card information for your subscription, please click here and select the Billing tab. Alternatively, you may call our Call Centre to process the credit card change by phone at 1-800-387-5400..
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Globe Help Jun 27
Hi Peter, we're sorry that you're experiencing such difficulties with subscribing to our digital products. Do you mind sending me a DM with some additional information so we could reach out to you?
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Globe Help Jun 10
Replying to @francoisgg_
Hi Francois. Sorry to hear that you're experiencing difficulties getting in touch to cancel your subscription. If you still require assistance please DM us the email address associated with your account so that we can assist you with your request.
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Globe Help Jun 8
Hi Julia, can you DM me your email address? Someone from customer care can get in touch with you to send you the correct grid.
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Globe Help May 19
Replying to @nichol15
We are sorry that you did not receive the Diversions section. Please DM us your account details (address, phone number and contact email) and we will have Customer Service contact you directly.
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Globe Help May 7
Replying to @Joanumbspi
Sorry to hear that your delivery was not started. Unfortunately, we couldn't locate your account with the info provided. Please DM us (it should work now) with your delivery address including postal code, your tel# and contact email and Customer Service will contact you ASAP.
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Globe Help Mar 28
Replying to @TindalltheFirst
Hi Christopher. Please DM us your contact information (email/tel#) and account details and someone from Customer Service will be in touch to assist you.
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Globe Help Feb 4
Replying to @JBLiedtke
Please be sure to DM us rather than reply. We have located your account and customer service will contact you shortly. Thank you.
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