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Garmin Fitness
Get the latest news & info on Garmin Connect, fitness & wellness so you can .
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Garmin Fitness 19m
Replying to @SBlaga
Hi there, are you still having trouble? Our chat may not be available for all countries just yet, so that may be part of the problem. If you still need assistance, let us know what's happening (software up to date, OHR light off/on, etc.) & location. Just use the link below. \tw/
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Garmin Fitness 24h
Replying to @tsmith0930
The vivoactive 3 Music is water resistant, and has a rating of "Swim" or 5 ATM. For explanation of these ratings, visit our website here: Let us know if you have any other questions! \tw/
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Garmin Fitness May 18
Replying to @kcrobers
Hi! What's happening when you try to sync your device? Have you powered off your Edge and phone, power back on and try to sync? *MH
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Garmin Fitness May 18
Replying to @CurlingJeff
Hi, Jeff. What's going on with the app? Does your device no longer pair with your phone, or is it not syncing in general? Here's a link with some general troubleshooting: We look forward to assisting you. *MH
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Garmin Fitness May 18
Replying to @megan_bowmar
Hi! Let's see what we can do to get this corrected. Are you on an iPhone or Android? Here's a link with some FAQ's and trouble shooting: Please let us know if we can further assist you. *MH
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Garmin Fitness May 18
Replying to @sfef84
Thank you for your interest, Steven. We don't have an exact date for you, but I know we are doing everything we can to get those out to retailers. For more information on availability, see our article on the topic here: \tw/
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Garmin Fitness May 18
Replying to @Thackers_78
Hi! I haven't heard of this happening. I'd like to make sure the playback options are correct: If it's still not correct or if I can be of further assistance please let us know. *MH
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Garmin Fitness May 18
Replying to @teammike
Hi! That's odd! Please send us a DM with your account email address and the serial number on your device. We'd like to look into this. Thanks! *MH
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Garmin Fitness May 17
Replying to @BeardLikeAJedi
Doing an activity will not ear your intensity minutes. Check out the following link for more info on how they’re earned: If you believe that there’s an issue calculating the intensity minutes, please reach out to our support at: ~JH
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Garmin Fitness May 17
Garmin Pro doesn’t just know . He’s won Dirty Kanza. Visit our blog to see what tips and tricks he has for you.
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Garmin Fitness May 17
Replying to @Louise2169
Hi Lou, That's odd. From the My Day tab within GCM, please scroll down and select "Edit My Day" at the bottom. From there, please check to ensure Intensity Minutes isn't hidden. If it's not and you're still having trouble, please use the link below to let us know. Thanks! (KS)
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Garmin Fitness May 17
Replying to @nrmaharaj
Nathan, are you using the latest version of Express? If so, please send us a DM with a screenshot or video what you're seeing, as well as the email address tied to your account, so we can investigate and troubleshoot accordingly. I apologize for the trouble. ^DK
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Garmin Fitness May 17
Replying to @chrisgplatt
Chris, we've had similar reports and it is being looked into. Please ensure that your phone OS and Connect are both up to date. If they are, send us a DM with what model of phone you're using, OS version, and email address so we can look at getting you added to an open case. ^DK
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Garmin Fitness May 17
Replying to @EEkevwil
Hi. We aren't able to reproduce it. You can contact us once you're back. Safe travels! *MH
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Garmin Fitness May 17
Replying to @RunningBoundary
Hi! We'd like to look into this for you. Please send us a DM with your account email address and the serial number on your device. We look forward to assisting you. *MH
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Garmin Fitness May 16
Replying to @Daz62
Hi there! I'm sorry to hear about the trouble. I would recommend trying the troubleshooting steps here: -OA
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Garmin Fitness May 16
Replying to @teammike
Does it vibrate some of the time? We haven't had any reports of this, so it may be a hardware issue with your device. -OA
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Garmin Fitness May 16
Replying to @aspenskidude
2/2 - Garmin Connect App Bluetooth Troubleshooting: Thank you, and I'm sorry for any inconvenience that this has caused. (KS)
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Garmin Fitness May 16
Replying to @aspenskidude
1/2 I'm very sorry for the trouble. This following FAQ's should help your vívoactive HR, but please use the link below to let us know if issues persist: - My vivoactive HR Will No Longer Power On: - Setting the Time Manually:
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Garmin Fitness May 16
Replying to @EEkevwil
Hello. We'd like to look into this for you. How many .fit files have you transferred to your device? Do the other .fit files transfer? Please send us a DM with your account email address and the serial number on your device. We look forward to assisting you. *MH
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