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Gap
Optimistic American style.
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Gap 17h
Replying to @twatmebitch
We're sorry to hear this and would like to see how we can help! Please DM us with your email address, order number, and correct mailing address so we can assist you. We hope to hear from you soon!
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Gap 18h
Replying to @_emiliaa26
Hi Emilia, I just replied to your DM. - Gap
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Gap 22h
Replying to @dasindonna
Hi Donna. We're sorry that you haven't been able to reach us. We're currently experiencing a high volume of customer contacts which is resulting in unusually long wait times. For free shipping you must choose the "basic" shipping radio button.
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Gap Aug 6
Replying to @BirdPoolo
hi there, we apologize as we have been having a high volume of calls and social media inquiries recently. we would be happy to assist you on this format. Please send us the order number, email. from there we will do our best to assist. ~ Michelle
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Gap Aug 6
Replying to @ctwohillphoto
Hi Caroline, While we don’t have the specifics on restocks we will definitely pass along that the high rise bermuda denim shorts you want are a customer favorite to consider. also, keep an eye out on the website as it will update if any new inventory comes in. hope this helps!
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Gap Aug 5
Replying to @TimSmith96
Hi Tim, thanks for the info. We show your order was cancelled because the items were not available. We're sorry sorry for any frustration this has caused. You're welcome to use the 10% discount code that was included in your email towards a new order. We appreciate your business!
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Gap Aug 4
Replying to @ooofahad
Hi there, I just replied to your DM. - Gap
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Gap Aug 3
Replying to @lindsay_su
Hi Lindsay, We'll share this with our design team so we can continue to improve going forward. Let us know if there's anything else we can help you with!
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Gap Aug 2
Replying to @barun88888
Hi Arun, We are glad to hear that you received your order! Please know that we will make sure your feedback is documented and made available to leadership. If you need anything else, please do not hesitate to ask!
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Gap Aug 1
Replying to @chevelledouglas
Hi Chevelle. we are very sorry to hear about this. It appears that this package has been lost in transit. Per your request we have processed a refund for the missing items. Please allow 3-5 business days to see the refund reflected in your account. Thanks-Gap Customer Relations
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Gap Aug 1
Replying to @abhaskumar
hi there! the best way to reach gap india is 080.4646.5500 or care@nnnow.com . we hope this was helpful
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Gap Aug 1
Replying to @DarK_YarN
We're so sorry to hear this! Please DM us your order number and email address so we can assist you. We hope to hear from you soon!
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Gap Aug 1
Replying to @oplewet
Hi, thank you for reaching out to us. We apologize for the delayed response. We would be happy to look in to how we may assist. Please DM us more information about your concern. We look forward to hearing from you soon!
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Gap Aug 1
Replying to @lilpiano
we are sorry for the delayed response. Please let us know what we can do to help. Simply, DM us with your order number and email address, as well as any questions. We look forward to hearing from you soon.
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Gap Jul 31
Replying to @domesticaitblog
we're sorry to hear this! we're currently experiencing high volume which is resulting in unusually long response times. please DM your order number and email, along with the issue, and we'd be happy to further review the matter. we apologize for any inconvenience. enjoy your day!
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Gap Jul 31
Replying to @mkbexp
Hi there! We apologize for the delay in getting back to you. Please reply via dm with order number and email address so we can look into that for you. Barbara~Gap
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Gap Jul 31
Replying to @kelleycano
Hi Kate. We're so sorry to hear this. Please DM us your order number and email address so we can further assist. We look forward to hearing from you.
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Gap Jul 31
Replying to @veronikakubikg1
We are truly sorry for any frustration as our response times have been longer than normal due to recent high volumes of customer contacts. We see we have since responded to your DM. If you need any further assistance, please let us know. Thank you for your patience.
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Gap Jul 31
Replying to @CarolynSSun
Hi Carolyn, thanks so much for reaching out. We have responded to your DM. Thanks!
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Gap Jul 31
Replying to @FLJay78
Hi Jay, we're sorry to hear this! We're currently experiencing high call volume which is resulting in unusually long hold times. Please DM us your order number and email so we can address your concerns. We look forward to hearing from you!
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