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Paperchase
Cards, stationery & gifts. Our response hours are: Monday - Friday between 9am - 5pm Mention to get featured in our gallery!
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Paperchase 2h
3 for 2 - you know what to do 😎 ✏️
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Paperchase 4h
Replying to @FlynnW1975
Hey! Super sorry we have encountered issues while trying to respond to your DM. Please pop us over another DM and we will pick it up ASAP.
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Paperchase 6h
Replying to @jasminehennaa
Hi, please accept our apologies for this we have now followed you and look forward to hearing from you.
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Paperchase 6h
Replying to @primistry
Hi, we sincerely apologise for the delayed response and have responded to your query directly 😊
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Paperchase 12h
Replying to @jacquelinebg007
hi, we're very sorry to hear this. Please could you DM us so we can look into it further for you?
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Paperchase 12h
Replying to @IAMYAHYAA
hi, we're very sorry to hear this. We have had an unusually large number of customer issues due to some technical problems. We're sorry your query got lost in this. Please could you DM us with your order number and email address and we will look into this for you?
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Paperchase 12h
Replying to @MarkJonesy
Hi, Thanks for getting in touch. Pop us over a DM and we can assist you :)
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Paperchase 12h
Replying to @HannahHaque
hi Hannah we have now followed you so you should be able to DM us!
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Paperchase Aug 10
Replying to @MNicholls85
sorry about the confusion. Please could you DM us with what store you tried to use the offer at and we can investigate this for you? Thank you, Jenny
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Paperchase Aug 10
Hi, thanks for getting in touch. We're sorry to hear this if you could please pop us over a DM with an image of the error message, your browser and the device which you are currently using and we will be happy to assist you 😊
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Paperchase Aug 10
Replying to @jasminehennaa
Hi Jasmine, we're sorry to hear you're experiencing delays with your order. Please pop us over a DM with your order number and billing address and we'll be happy to assist you!
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Paperchase Aug 10
Replying to @slaterSP73
Hi Simon, unfortunately our Treat Me cards can only be used either in our standalone stores or online. Concession stores will not accept use of Treat Me cards. We hope this helps! Thanks, Vanessa
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Paperchase Aug 10
just to follow up - we are unable to follow you, which we need to do in order for you to DM us. Are you able to follow us and we can follow you back please? Thanks, Jenny
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Paperchase Aug 10
hi apologies for this, you should now be able to DM us - it may take a few minutes and a refresh for the option to come up for you
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Paperchase Aug 10
Please send us a Private message so that we can discuss this further, Thank you!
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Paperchase Aug 10
Replying to @jenigma_
Hey, Thanks for getting in contact. If you could pop us over a DM we can share our returns policies. Thanks :)
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Paperchase Aug 10
Hi Katherine, we're sorry to hear you're having problems receiving your order. Please pop us over a DM with your order number and billing address and we'd be happy to look into this for you.
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Paperchase Aug 10
Hi Hannah, we are very sorry about the delayed response, please DM us your order number and we can resolve this for you right away
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Paperchase Aug 10
Replying to @BearsHearth
apologies for this! Have you tried refreshing the page? If not you can email us by clicking 'contact us' on this page
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Paperchase Aug 10
Replying to @starlitheartsx
Thank you so much for your interest in shopping with Paperchase. We hope to have shipping outside the UK up and running again in future but unfortunately we don’t have a specific date for you at the moment.
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