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FreshDirect
We're a leading online grocer in the US, delivering premium quality fresh-from-the-farm foods and brand-name groceries! Wines + spirits sold by .
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FreshDirect 9h
Replying to @illunderhill
Thank you for confirming. Our policy is that all employees are required to wear masks and we provide disposable masks, gloves, hand sanitizer, and sanitizing wipes for employees to use. We will follow up to ensure our policies are being followed. - Lily
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FreshDirect 9h
Replying to @goestovoicemail
We're sorry to hear that items were missing and you are having trouble contacting us. Please DM us the list of missing items and email on your account. - Lily
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FreshDirect Aug 8
Replying to @CraigHaenPhD
Hi, oh no I am so sorry to hear that you haven't received a call despite waiting so long. We would like to take a look in to this with you if you are able to privately message us your account information. Thank you - Iris
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FreshDirect Aug 8
Replying to @Lover0fFreedom
Hi, oh no I am so sorry to hear that you lost your reservation. We would like to take a look in to this with you if you are able to privately message us your account information. Thank you - Iris
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FreshDirect Aug 7
Replying to @LStern
Our kitchens are working as hard as they can to replenish our selection. A lot of customers who were greatly effected by the storm are buying more of these options as it is easier for them to make. -Josie
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FreshDirect Aug 7
Replying to @LStern
I do see that and apologize for the inconvenience, please know our kitchen are working hard to replenish our servings. -Josie
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FreshDirect Aug 7
Replying to @RuthGallogly
We appreciate you letting us know about this product Ruth! I have put in a request to see if we are able to bring these cookies into our inventory. -Josie
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FreshDirect Aug 7
Replying to @LStern
Our kitchens are always cooking, an item may not be available causing us not to be able to make said dish, or we are making the item right now and waiting for it to be packaged. -Josie
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FreshDirect Aug 6
Replying to @Lover0fFreedom
Hi coopster111, we are so sorry about this. Please DM us your account email so we can help.
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FreshDirect Aug 6
Replying to @melkrawitz
We're sorry we let you down, Melissa. Please DM us if there's anything we can do to help. -Matthew
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FreshDirect Aug 6
Replying to @joshtpm
@cherylyang481 Yes, your delivery person will know that you tipped them. They receive a detailed list on the day of delivery as well as an attachment to their paycheck. - Matthew
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FreshDirect Aug 6
We're the only ones that put our very best food on sale. Check out this week's Fresh Deals for new savings:
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FreshDirect Aug 5
Replying to @superterrific
No, they are not. Our conventional red onions are not from the farm where there was a salmonella outbreak. -Kirsten
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FreshDirect Aug 5
Replying to @JenniferDwinall
I apologize about that. Please DM us your account email so we can look into the options for you. -Kirsten
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FreshDirect Aug 5
Replying to @richd @NYPD24Pct
Thank you for bringing this to our attention. If you can please DM us so we can gather more information. -Kirsten
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FreshDirect Aug 5
Replying to @theCustomerIsA5
You will see the Express Delivery toggle on the upper left-hand side of the website if express is available in your area. Please DM us your account email so we can check that for you. -Kirsten
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FreshDirect Aug 5
Replying to @JenniferDwinall
Yes it's possible. Please DM us your account email so we can look into this. -Kirsten
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FreshDirect Aug 4
Replying to @Brini__M
I deeply apologize for how your order was delivered today and the item you did not receive. Please DM us your order number so we are able to look into this. -Josie
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FreshDirect Aug 4
Summer! Punch! Plumcots! Say that fast 5 times, or just order some of these ⭐ ⭐ ⭐ ⭐ juicy delights and enjoy. Check out more of this week's top-rated fruit, vegetables, and seafood here:
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FreshDirect Aug 4
Weather Alert: The heavy rains, winds and localized flash flooding from tropical storm Isaias may cause some late deliveries today. We thank you for your patience as our delivery team's safety always comes first.
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