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FreechargeCares
The official customer query center for . Help us, help you with this dedicated channel for any and all questions you have for
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FreechargeCares 6h
Replying to @ImCAgrawal
Uh oh! Please DM us here: and share the screenshot of the website error as well as the app along with the consumer number so that we can escalate it and fix the issue.
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FreechargeCares 6h
Replying to @ImCAgrawal
Not to worry, please reinstall the app and also give a try via the website. Do share the screenshot of the error so that we can escalate it to fix the issue for you.
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FreechargeCares 6h
Replying to @ImCAgrawal
Really sorry if you feel this way. Kindly update the app to the latest version and then give a try. Do let us know if you are still facing the same issue to so that we can check and assist you further.
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FreechargeCares 7h
Replying to @sarth_smart
Regret the inconvenience. Please be informed that the option is currently not available and the same will be taken care of. We have notified our team to check and make the necessary changes. Thank you for highlighting it.
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FreechargeCares 7h
Replying to @sarth_smart
Delighted to hear that! Hope you keep Freecharging. :)
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FreechargeCares 7h
Replying to @samvidummat
Uh oh! Sorry to hear that. We'll not be able to add the coupon post successful transaction. Please use it for your next transaction as per the T&C tp avail the cashback. Thanks.
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FreechargeCares 8h
Replying to @ApurvGupta01
Uh oh! Please DM us here the registered number and order ID so that we can check and assist you further.
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FreechargeCares 9h
Replying to @munnasharmax
Not to worry. We do have a lot many offers coming up, keep an eye on our Official to ensure that you don't miss out on these excitements.
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FreechargeCares 10h
Replying to @techabdulkhalik
Not to worry, please drop an email to abhishek@freecharge.com from the registered email ID for further assistance. Thanks.
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FreechargeCares 11h
Replying to @arief86275072
Uh oh! Not a good thing to hear. Please DM us here: the registered number and order ID so that we can check and assist you further.
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FreechargeCares 12h
Replying to @samvidummat
Regret to hear that. We see that the payment is failed and we've not received the same from bank end. In this case, the amount will be auto refunded to your bank account which may take 5-7 bank working days. Appreciate your understanding. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
As per the telephonic conversation, we request you to kindly try with different payment modes and also try after some time. Appreciate your understanding. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
Sure, we are calling you now.
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FreechargeCares 13h
Replying to @PriyankNagpal
We tried calling you on the registered number and the number was busy. Please do not worry, both the payment is failed and the same will be auto refunded to your bank account. Also, we request you to try after couple of hours. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
As informed, please try after couple of hours. Appreciate your understanding. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
Sorry to hear that. Please try after some time as this might be payment gateway overload. We see that the payment is failed and the amount will be auto refunded. The remaining amount is available in your wallet. Appreciate your understanding. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
As per the telephonic conversation, we wish to inform you that kindly wait for the mentioned time frame. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
Yes, the amount will be auto refunded to your bank account which may take 5-7 bank working days. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
The payment is failed and we have not received it from the bank end. Not to worry, the amount will be auto refunded to your bank account which may take 5-7 bank working days. Also, the wallet amount was not deducted and is available in the wallet. Thanks.
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FreechargeCares 13h
Replying to @PriyankNagpal
We see that the payment is failed and the amount will be auto refunded to your bank account which may take 5-7 bank working days. Also, the wallet amount was not deducted and is available in the wallet. Thanks.
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