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Eurostar
@
Eurostar
UK
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Follow us for journey updates and talk to us in English, French or Dutch.
Go to po.st/lasXSR for live travel info. Bon voyage!
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116,490
Tweets
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2,572
Following
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70,794
Followers
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Eurostar
@Eurostar
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4m |
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Hi Karen, could you please send us a DM with your booking reference and we can take a look in to this for you. twitter.com/messages/compo…
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Eurostar
@Eurostar
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6m |
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We're very pleased to hear it, Rudy. Welcome aboard!
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Eurostar
@Eurostar
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2h |
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We would advise to contact Eurodespatch to check what has been arranged. They are contactable on eurodespatch@eurostar.com or +44 (0) 344 822 5822. Open 7am - 11pm daily.
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Eurostar
@Eurostar
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3h |
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Hello Herve, the strike action is ongoing since early March, but it has a varying impact day to day. This morning there is no major impact for departures from Paris. We advise anyone travelling from Paris to arrive at the time indicated on their tickets.
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Eurostar
@Eurostar
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4h |
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Good morning Kate, for avoidance of any confusion, Eurostar (a city centre to city centre foot passenger service) does not accept any animals on board our trains, with the exception of assistance dogs.
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Eurostar
@Eurostar
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4h |
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Hi J, have you tried calling the NS Lost Property number on this page:
bddy.me/2UwSfSh
Can you let us have your booking reference via the PM link? Many thanks. twitter.com/messages/compo…
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Eurostar
@Eurostar
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17h |
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Hello Carrie. We are very sorry to hear that this was the case. We would like to see if there any other options available, so would you mind sending us a DM with your father-in-law's booking reference? Kind regards twitter.com/messages/compo…
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Eurostar
@Eurostar
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18h |
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Hi Callum, I can confirm that you can book up to 180 days in advance.
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Eurostar
@Eurostar
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19h |
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Hello Callum, please can you advise where you are looking to travel to?
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Eurostar
@Eurostar
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21h |
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You're welcome to get details of any incident to us, bddy.me/2UvBqHL but given that it is not likely to be crew, it may be best escalated there. @NS_online
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Eurostar
@Eurostar
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21h |
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Hi Antoni, we're sorry to hear this. Could you please confirm where this was as we don't have Eurostar station based staff at this location.
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Eurostar
@Eurostar
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21h |
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Hello Adeolu; if you're able to direct message across your reference, we'll be happy to take a look for you. twitter.com/messages/compo…
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Eurostar
@Eurostar
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22h |
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Hello, I am very sorry for any confusion. Our lost property office is open 10:00 - 17:00 Monday to Friday, it is closed at the weekends and bank holidays, could you please tell me who informed you that it would be open? Kind regards
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Catrin Nye
@CatrinNye
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Apr 16 |
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The care home that’s built a train for its residents 🚂😍 pic.twitter.com/VUjRyh4gKC
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Eurostar
@Eurostar
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22h |
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If you need a forward facing seat specifically please speak to train mangaer who will look to reaccomodate you in another seat if available.
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Eurostar
@Eurostar
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22h |
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Each train has a cab for driving each end. On this occasion we have had to utilise the opposite cab to transport to Lille. We do not guarantee seting on trains due to this reason as well as train set swaps. We do apologise for any inconvenience caused.
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Eurostar
@Eurostar
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23h |
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If his bag was taken away from him and put in another compartment on train he will need to speak to train manager. The train only stops at Ebbsfleet for 2 minutes and we do not have a despatch service which operates from there that unloads luggage.
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Eurostar
@Eurostar
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23h |
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Passengers carrying their own bags on to the train and placing on luggage racks will be able to take bags off at Ebbsfleet as they alight. However if he has excess luggage or registered luggage booked to travel with us this service only operates to London.
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Eurostar
@Eurostar
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Apr 19 |
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You may bring with 1 cartridge and it must be contained within your main luggage.
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Eurostar
@Eurostar
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Apr 19 |
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Onboard the outward service at 10:14 which is the Disney service, passengers receive a paper bag which contains a bottle of orange juice, a croissant, butter, jam and a yoghurt. The onboard catering staff come along and offer tea and coffee.
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