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Etsy Success
Advice and inspiration for successfully running your Etsy shop.
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Etsy Success Jun 28
This channel is no longer being monitored. For all inquiries please contact us on .
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Etsy Success Jun 26
Replying to @neil_fahey
Hi Neil! If you submit a ticket here, a specialist will be in touch as soon as they can: - Ann
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Etsy Success Jun 18
Replying to @shgreen19
Hello! You can learn more about what can be sold on Etsy and how to open a shop here: - Emily
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Etsy Success May 27
Replying to @epiphane07
Hi Epiphane! You can open a shop on Etsy from Benin. If you have any questions about how to set up your shop, take a look at our guide here: -R
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Etsy Success May 24
Hi Mike - can you try clearing your browser's cache and cookies and using another browser to see if that helps? - Ann
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Etsy Success May 3
Hi Doreen - I'm very sorry to hear about the trouble! Can you try clearing your browser's cache and cookies and using another browser to see if that helps? - Ann
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Etsy Success Apr 17
Replying to @OAfzan
Hello! I'm sorry to hear that. We're unable to resolve matters of this nature via this platform, but please reach out to our team at support@etsy.com and a specialist will be happy to take a look at this for you. Thank you! - Emily
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Etsy Success Apr 17
Replying to @OAfzan
Hello! How can we help you? - Emily
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Etsy Success Apr 7
Replying to @rrrfarmtn
Hello! We appreciate your feedback regarding this issue. Please reach out to our team at support@etsy.com and a specialist will be happy to take a look at this for you. Thank you! - Emily
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Etsy Success Mar 28
Replying to @MichelleDeken
Thank you! I'll let our team know. To clarify, do you mean the contact link information at the bottom of the page? - Emily
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Etsy Success Mar 28
Replying to @MichelleDeken
Hi, Michelle! We appreciate your feedback regarding this feature. You can also submit any suggestions to us here: Thank you! - Emily
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Etsy Success Mar 23
Thanks so much for your feedback! We’ll be sure to pass this along to the appropriate team. - Ann
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Etsy Success Feb 22
Replying to @itxaaro
Sorry to hear that! If you're experiencing an issue with an order, you'll want to contact the seller by following these steps: If you have any other questions or concerns, you can contact our team by writing to support [!at] - Ann.
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Etsy Success Feb 16
Hi there - I’m very sorry for the trouble this may have caused you. Our team is working on fixing this. Please write in to support@etsy.com for assistance. - Ann
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Etsy Success Feb 16
Hi there - I apologize for the inconvenience this has caused. Our team is working on fixing this. Please write in to support@etsy.com for assistance. - Ann
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Etsy Success Feb 14
Replying to @MelRollem
Hello! I'm sorry to hear that. You can learn more about VAT for digital items here: If that doesn't help, please reach out to our team at support@etsy.com and a payment specialist will be happy to take a look. Thank you! - Emily
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Etsy Success Feb 6
Replying to @MelRollem
Hi there, if you dm the username associated with the account, we'd be happy to look into it with you. Thanks! -Cale
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Etsy Success Jan 23
Replying to @mirrorghost
In either case, you'll pay a 5% transaction fee of the total on Etsy whether your buyer uses Etsy Payments or standalone PayPal. If the buyer uses Etsy Payments, you'll be charged a payment processing fee on Etsy. If they use standalone PayPal, PayPal will charge their own fee.
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Etsy Success Jan 23
Replying to @mirrorghost
Any payment processing fees, whether they are from PayPal or Etsy Payments, are additional to Etsy's 5% transaction fee. Thanks! - Ann
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Etsy Success Jan 23
Replying to @mirrorghost
Hi there - you can find more information about the fees you'll incur here: I hope that helps! - Ann
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