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E.ON help
Whether you're a residential or business customer we're here to help 8am-8pm Mon-Fri & 8am-6pm on Sat. Please don't tweet personal info.
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E.ON help 23h
Replying to @cnsbarry
Sorry for this inconvenience Barry! If you could Direct Message across (for your own security) the tel number affected, we can delete it from that record for you? ^DC
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E.ON help 23h
Replying to @linsbaumeister
Hi again Lindsay, I also apologise for the delay in sorting this I can see that your Resolution Manager is due to correspond to you by 21/06 Please await their contact ^DC
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E.ON help 24h
Replying to @AllaminUddin
Hi Allamin, I've responded to your DM :) Thanks ^MN
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E.ON help 24h
Replying to @GarryLowen
Hi Garry, sorry to hear this. We'll send texts & letters so we can speak to the account holder and set an arrangement. If this isn't done then the process escalates further. If you have authority on your uncles account, you can DM us the details so we can look into this ^MN
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E.ON help Jun 15
Replying to @PaPlum
Hi Barry, sorry for this. We've had some issues with the app which we're working on so fingers crossed it should be up and running soon. Are you able to enter your readings online or having an error there too? Thanks ^MN
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E.ON help Jun 15
Replying to @Suziwho1
Hi again Suzi Have you checked that your Final Bill has the correct readings that you gave to the new provider? ^DC
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E.ON help Jun 15
Replying to @SDLW
We appreciate how you feel Sarah However, all advisors can do is inform you of what they see & give ideas to help you reduce your bill costs in future Do you feel you'd benefit from energy saving advice? ^DC
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E.ON help Jun 15
Replying to @penelopeessence
Thanks for letting us know here ^DC
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E.ON help Jun 15
Replying to @MxAmiraEls
Hi Amira To discuss your account, please call our dedicated teams on 0345 302 4251 who can help to sort this ^DC
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E.ON help Jun 15
Replying to @penelopeessence
Sorry that we kept you waiting From our Help menu, there's a link to an email form with an option also for emails with attachments ^DC
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E.ON help Jun 15
Replying to @FA2OOQ
Hi FAROOQ Sorry for the inconvenience Has this been resolved now? ^DC
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E.ON help Jun 15
Replying to @MrCLGREEN94
Hi Callum, sorry that link hasn't worked for you. Try this to register an online account if that's what you're after. You'll need your account number If it's something else then please Direct Message me and we can go from there Cheers ^DD
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E.ON help Jun 15
Replying to @LindaGreentree1
Hi there Linda We don't intend to cause any distress I'm sure you appreciate that we do have to collect any monies owed for Energy used Please ensure her needs are updated by us on the Priority Services as well ^DC
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E.ON help Jun 15
Replying to @Rose90584007
Hi again Rose Please either call them directly on 0345 301 5934 or email eonresolutionteam@eonenergy.com to reach them, so they can re-open your case ^DC
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E.ON help Jun 15
Replying to @BeingRB
Hi, what we'll need is the following. And please Direct Message me these details. Your Name, Always helps :0) Time, date of incident and place. Roughly will be fine. Any more details you want to add. Plus a phone number to contact you on. We can go from there. Cheers ^DD
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E.ON help Jun 15
Replying to @Esta74
Morning Esta, sorry for the inconvenience Have you managed to gain access now? ^DC
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E.ON help Jun 15
Replying to @Rose90584007
Have you emailed them instead Rose? ^DC
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E.ON help Jun 15
Replying to @Rose90584007
Hi again Rose Please contact your Resolution Manager directly, as they'll need to re-open your case for you ^DC
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E.ON help Jun 15
Replying to @marcyeboah
Okay, you know where we are if you want us to look into it here Marc ^DC
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E.ON help Jun 15
Replying to @marcyeboah
Hi again Marc Or you could also submit your own meter readings? Either way, feel free to DM across your E.ON account no. & D.O.B for security? That way we can answer this fully for you ^DC
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