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EA Help
We are the official support account for . Need help with your game or EA Account? Tweet us or read our articles at .
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EA Help 2m
Replying to @Paul5alisbury
Hello, Paul. It is a shame to hear you have been having so much trouble with your Fifa account. We can definitely look into this with you and see if there is any way to get that contact back. Please send us a direct message so we can get a bit more information to help. -Tina
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EA Help 13m
Replying to @evoraii
Hey there! I hate to hear you're having trouble getting signed in, but I'd be happy to take a look at that with you. Can you please send us a DM so we can look into that further? -Wade
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EA Help 17m
Replying to @JPacerox
Hey Jocelyn! Thank you for reaching out to us on Twitter! I know that would be concerning not locating your The Sims 3 expansions and certainly can look into this with you. Send me a DM so we can try and locate those! -Ty
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EA Help 27m
Replying to @DragonAlchem1st
Hello again Dragon, sorry for the spam. I just wanted to let you know I'm finishing my shift. I am passing your case over to one of my colleagues. They will assist you further with your query. Have a wonderful day, keep safe, and if you have any other ...
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EA Help 41m
Replying to @mvbattan
Hey there! Sorry for the delay, do you still need help? -Tee
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EA Help 45m
Replying to @cossiee61
No problem at all :-). I hope you have a wonderful day, keep safe, and if you have any other questions or queries in the future please do get back in touch with us again. You can also head to to contact us on another channel. -Dom
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EA Help 48m
Replying to @dweezy79
Our apologies for the delay, Durel! It is a shame to hear you were unable to log into your account. If you are still having trouble, please send us a direct message and we will do our best to assist you with this. -Tina
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EA Help 49m
Replying to @evilwitch452
Depending on what country you live in, there might not actually be a phone number to call, but either way, you should be able to set up a phone call (or see a phone number, if available in your country) by setting up a case on . -Chase
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EA Help 51m
Replying to @mr____todd
Hello again, I'm at the end of my shift and I'll need to close this conversation for now. If you're still running into these crashes please proceed to perform the troubleshooting steps in the article below that are applicable to your platform and make...
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EA Help 53m
Replying to @a7med_al121
My shift is ending but I wanted to leave you a message I'll be going. Thank you for reaching out. If you have more questions down the line or get updates you'll know where to find us. Have a beautiful day and do stay safe Ahmad. -Neil
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EA Help 59m
Replying to @ben97346891
My shift is unfortunately ending so I'll be closing this conversation for now but if you have any future questions or concerns about this while we work on it you can always reach out to us here and we'll get back to you as fast as we can. Thank you for reaching out. -Neil
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EA Help 1h
Replying to @DragonAlchem1st
Hi Dragon, thanks for reaching out to us regarding your EA account. Would you mind sending me a DM so I can take a look into this for you further? -Dom
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EA Help 1h
Replying to @evilwitch452
Hey there Kristen! That's extremely concerning to hear that you suspect your account has been hacked! We definitely want to help you get back in control of your account as quickly as possible. Unfortunately, we are unable to do that via our social medi...
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EA Help 1h
Replying to @MrA88AS
Hey there, I just wanted to reach out and apologize, since I haven't heard from you in a while, I’ll need to help assist other players at this time. Please, Tweet us again if you still need help. You can also check out to get so...
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EA Help 1h
Replying to @Madridi_ali7
I haven't heard from you in a while, so I'm going to let go of this conversation, for now. If you still need help, please send us another message. Have a nice day. -Quinn
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EA Help 2h
Replying to @heyiamfeli
Thank you for checking anyway. Another one that helped in the past and for different games as well, is to remove a couple of friends from your friend list in case you have a lot of them. Worth a try perhaps as well? -Quinn
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EA Help 2h
Replying to @a7med_al121
I'm afraid there isn't too much else we can really check on our side, especially if it also happens on the Playstation store itself, and would like to ask you to await the news Playstation has for you in regards to why you can't currently purchase from the store. -Neil
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EA Help 2h
Replying to @a7med_al121
So it's the same problem when you are on cellular as the normal connection, correct? Just wanted to double check just in case. -Neil
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EA Help 2h
Replying to @ThatMattyG23
That's great. If there is anything else that we can help out with please get back in touch and we will do our best for you. Have a great day. -Marty
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EA Help 2h
Replying to @a7med_al121
Maybe a weird thing to ask but does it change in any way if you for example create a hotspot via cellular data and use your phone to check the store for example (if you have it of course)? -Neil
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