Twitter | Search | |
DoorDash Help
We are committed to the needs of our customers and appreciate your patience. Please Chat via link below.
169,732
Tweets
112
Following
42,455
Followers
Tweets
DoorDash Help 5m
Replying to @nicolegula1
Hey ! Sorry the app timed out on you, that's not cool! Can you send us a DM with your email address and the orders you're talking about? We'll get this taken care of for you. 😀 - Ian
Reply Retweet Like
DoorDash Help 1h
Replying to @gdj31
Hey , send us a DM with your email address so we can help you use that promotion! -Evan
Reply Retweet Like
DoorDash Help 1h
Replying to @cinemvtixs
Hey @acinemvtixs! I wasn't able to see the promo code in that picture. Could you DM us your email and the promo code you're trying to use? We'll get you taken care of! 😀- Ian
Reply Retweet Like
DoorDash Help 2h
Replying to @_Dollbabi
Hey . That shouldn't happen. If we said we'll do something, we'll definitely make sure it happens! If you don't mind, please DM us your email address and we'll get this taken care of. - Ian
Reply Retweet Like
DoorDash Help 2h
Replying to @minolta1034
Hey . We really do try to treat each customer as an individuals and help them with their problems. Can you send us your email and let us know of any orders you've had issues with? We'll make sure you're taken care of, even if you do decide to leave us. - Ian
Reply Retweet Like
DoorDash Help 2h
Replying to @Southpaw_6789
Ok! Feel free to reach out again if you ever need anything in the future! - Austin
Reply Retweet Like
DoorDash Help 3h
Replying to @kkatherinemc
Hey @ckkatherinemc! I'm sorry no one was there at orientation. We aren't currently running in-office orientations due health concerns. Can you send us your email so we can get you taken care of? We have a process in place for this! - Ian
Reply Retweet Like
DoorDash Help 3h
Replying to @MaeLeighx3
We're so sorry about this! Please send us a DM with your email and we'll make this right. -Netta
Reply Retweet Like
DoorDash Help 3h
Replying to @AustinConradNYC
Hey Austin Conrad, I'm sorry about your recent order, and for your experience with our support team. I would be happy to help you with this! Thank you for providing the order number! can you also send me a DM with your email address? - Austin from DoorDash
Reply Retweet Like
DoorDash Help 4h
Replying to @torimchugh1
Hey ! I don't eat fish either, so I 100% feel your pain on this one. I'd be devastated. Can you send us your email address so we can take a look and make sure you're taken care of? That's your money and we're here to get it to you! - Ian
Reply Retweet Like
DoorDash Help 4h
Replying to @mlnchng
Hey Mel, I'm so sorry that your Dasher didn't follow the contactless delivery guidelines, that is not ok! I Would be happy to help you with this, can you send me your email address in a DM? - Austin
Reply Retweet Like
DoorDash Help 4h
Replying to @saywecanlukas
We're so sorry about this experience. We take safety precautions very seriously and understand that we did not follow through in this case. Please send us a DM with your email and we'll make this right! -Netta
Reply Retweet Like
DoorDash Help 4h
Replying to @MasterChief3
Hey Phillip, we would like to look into this. Please send us a DM and we'll discuss further. -Netta
Reply Retweet Like
DoorDash Help 4h
Replying to @jazzylovely714_
We understand how important it is for your delivery instructions to be followed and apologize for falling short on this. Please send us a DM and we'll look into this further. -Netta
Reply Retweet Like
DoorDash Help 4h
Replying to @Southpaw_6789
Hey ?? Justin Klumker ??, I'm so sorry that your chat got disconnected in the middle of your conversation like that! I would be happy to help you with the issue you were discussing. Can you send me your email address in a DM? - Austin
Reply Retweet Like
DoorDash Help 5h
Replying to @remarkmarketing
Hey Brian. We definitely don't want any of our customers to have such a bad experience on DoorDash. If you don't mind, can you DM us your email address? We want to help in any way we can. - Ian
Reply Retweet Like
DoorDash Help 5h
Replying to @_raeex2
Hey . I'm so sorry that happened to you, that's actually horrifying... If you don't mind, can you send us your email address? We'll do anything we can to help and make sure this never happens again! - Ian
Reply Retweet Like
DoorDash Help 6h
Replying to @MinnesotaMatt23
Hey Matt. Sorry it's taken such a long time for us to get this fixed. Can you send us your email address so we can see what's going on? We'll get this taken care of for you and get you back in your account! - Ian
Reply Retweet Like
DoorDash Help 6h
Replying to @ssumandhakal257
That's not cool at all! Please send us a DM with your email and we'll provide a useful resolution 😁. -Netta
Reply Retweet Like
DoorDash Help 6h
Replying to @JataeyaC
Hey Taeyaa, we can help you out too! Please send us a DM with your email and we'll get you taken care of. -Netta
Reply Retweet Like