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Dell 59m
Replying to @Thomas_Oko
(2) I’ll verify these details and get back to you right away. How to find the Service Tag:
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Dell 59m
Replying to @Thomas_Oko @DellCares
Thank you for contacting Dell Social Media support. I’m Kiran. I see that you are experiencing issue with the Premier color. Could you follow and direct message me the Service Tag, registered owner’s name and email address?(1)
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Dell 2h
Replying to @Val_da_Siena
Hi, Sorry to hear about that. Could you follow and direct message the order number, registered name on the account, email address and phone number? I will have this checked. - Jenniefer
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Dell 3h
Replying to @renegadertlr
Hi, Please share the requested details for be able to check and assist you.
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Dell 3h
Replying to @joinayce
It would also be great, if you can share the name, email address and phone number. via direct message.
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Dell 3h
Replying to @joinayce
Hello, glad to hear that you're happy with our support. Could you help me with the order number via direct message, so that I can track the order for you?
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Dell 4h
Replying to @deeptinic
Hi , I see the order has been delivered by the carrier yesterday. Request you to confirm the order delivery.
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Dell 4h
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Dell 10h
Replying to @SithisPlays
Not an issue. You might receive a few mails /emails which might have been queued up for delivery. Please let us know if you still keep receiving the emails/mails in the future.
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Dell 13h
Hi, Looping in for further assistance. ~Aishwarya
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Dell 15h
Replying to @Liamoco123
Are you available now, so we can continue the conversation? In case you’re occupied, I’d like to put this session on hold and continue when you’re back. You could get back to us anytime.
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Dell 15h
Replying to @Liamoco123
Could you direct message me the Service Tag, registered owner’s name and email address, so I can look into these for you right away? How to find the Service Tag: (2)
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Dell 15h
Replying to @Liamoco123
Hi, Thanks for reaching out to Dell social media. I see that you are experiencing performance issue with the system. I want to look into this and assist you. (1)
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Dell 16h
Replying to @Sex_Appeal_5150
The refund would be given in the first 30 days of purchase. This should have processed in the first instance when you contacted Dell. Considering the issues reported were address and resolved, we are unable to process any refund now.
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Dell 16h
Replying to @Sex_Appeal_5150
The refund period would start from the day the system was invoiced and not from the day it was delivered to you. I am really sorry. I will not be able to help you with refund. ~Aishwarya
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Dell 16h
Replying to @Sex_Appeal_5150
Hi Danny, I hear your concerns. Having said that this case was already been discussed on why the support will not be offered for the software issues and the refund was declined as it was out of the refund period. ~Aishwarya
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Dell 17h
Replying to @devilsavacados
Hi, I'm so sorry about the order being cancelled. This is not what we wanted you to experience. I request you to direct message the order number, registered owner's name and email ID. I want to review this for you. Regards, Pamyaphi
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Dell 18h
Replying to @KevinNorfleet
Are you available now, so we can continue the conversation? In case you’re occupied, I’d like to put this session on hold and continue when you’re back. You could get back to us anytime.
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Dell 18h
Replying to @KevinNorfleet
Could you direct message me the below details so that I can verify your system details? • Service Tag (How to find: ) • Registered owner’s name and email address I’ll reply with the information as soon as I receive and verify the details (2)
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Dell 18h
Replying to @KevinNorfleet
Thanks for reaching out to Dell social media support. I understand that you are experiencing issues with the system hard drive. I want to look into this and assist you with available options. (1)
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