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Dante Labs
ACCEPT THE CHALLENGE: Get 100% of your DNA sequenced in just 2 weeks for the price of 8 weeks! N.B. Turnaround time starts when we receive your kit to out sequencing center in Italy.
30X Coverage Next Generation Sequencing (NGS). Sequence your entire DNA. Receive useful insights for life. Only 10 weeks to receive results via email. No needles.
Dante Labs Dante Labs @DanteLabs
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tavi 9. sij
Odgovor korisniku/ci @DanteLabs
if you have the capabilities, why I am still waiting for my results after 8 months? ( you received my sample on May 10, 2019)
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Dante Labs 9. sij
Odgovor korisniku/ci @t4v1
Hello Tavi, we built our own sequencing center in Italy last July and we are working on new and old samples to clear the backlog. We apologize for our delays for the old ones. best regards
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Saad 15. sij
Odgovor korisniku/ci @DanteLabs
What challenge ? 2 week !!!!!! Its been 1 year for just hard disk ,,,
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Riot 18. sij
Odgovor korisniku/ci @q8bjj @DanteLabs
They promised me my files on a hard drive a year ago as well. Turned in my samples in June of 2018... A year and a half of waiting.
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Riot 10. sij
Odgovor korisniku/ci @DanteLabs
DONT FALL FOR THIS. I waited 6 months for my own results and my mother is STILL waiting after 8 months for her own results. They can not do anything in a matter of weeks.
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David Ingham 12. sij
Odgovor korisniku/ci @DanteLabs
I returned my kit over 8 weeks ago and it still hasn't registered as received on my account. It's concerning if these samples are just "lost in the mail". I'm still waiting on answers from customer support?
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Dante Labs 13. sij
Odgovor korisniku/ci @djingham86
Hello David, can you please dm me? I will help you with this. Thanks
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Flavio Martins 10. sij
Odgovor korisniku/ci @DanteLabs
Waiting since Black Friday 2018! More than 1 year! Just give up and asked refund. Let's see...
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Pat 9. sij
Odgovor korisniku/ci @DanteLabs
Could anyone send me a Referral Link for Dante Labs to get 15% off Please Everything is better with friends. Give your friends a 15% coupon on their first order and you'll get a 15% coupon when they make a purchase from your link.
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Suechan 12. sij
Odgovor korisniku/ci @DanteLabs
My kit was lost in the mail a month ago. Can I get a new kit sent to me?
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Dante Labs 13. sij
Odgovor korisniku/ci @Suechan11771010
Hello, Sorry to hear that. Can you please dm me with your order ID so that I can check your issue? Best regards
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