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Costa Coffee
Handcrafted tweets from the Nation's Favourite Coffee Shop 7 days a week.
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Costa Coffee 5h
Replying to @call_mebob
Oh no, sorry you were left disappointed! - Becca
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Costa Coffee 5h
Replying to @baftacat
Please accept our apologies, Paul - Becca
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Costa Coffee 6h
Replying to @KarynCooke
This is really lovely to hear, Karyn. Great to hear she was able to help you :) What date and time did you visit? We'd love to share this with her and her Manager - Becca
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Costa Coffee 6h
Replying to @MikeyInglis
Really sorry to hear this, Mikey. This is not the standard that we expect. Could you please DM us some more details including the date and time of your visit so we can pick this up with the Store Manager - Becca
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Costa Coffee 6h
Replying to @Amol31717984
I've replied to your DM, Amol - Becca
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Costa Coffee 6h
Replying to @TrevLakin
Sorry about this, Trevor. Was this this evening? We'll pick this up with the Store Manager - Becca
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Costa Coffee 6h
Replying to @TheRugbyTeacher
Club card points aren't an offer, they are an alternative payment method - Becca
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Costa Coffee 6h
Replying to @Kat_Rowson
This shouldn't be happening, Katherine. Sorry! It should be first come first served. Which store did this happen at? We'll pick this up with the team - Becca
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Costa Coffee 6h
Replying to @bilalmussa89
Sorry about this, Bilal. If you're drinking in store then they should be using the crockery. Could you please let us know the store, date and time of your visit so we can pick this up with them - Becca
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Costa Coffee 7h
Replying to @doghandleruk
Some of our drinks do come in a large size, Paul. So if it's a drink that only comes in a Small and Medium size then this is why they will say that the largest size of that particular drink is our Medium size - Becca
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Costa Coffee 7h
Replying to @Zibatsu
So cute! Welcome Harry :D - Becca
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Costa Coffee 7h
Replying to @PrincessKP23
We like to adhere to the government guidelines on the sugar content so I'm afraid a medium is now the largest size that we do in these. Great to hear you love them though :) - Becca
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Costa Coffee 7h
Replying to @TheRugbyTeacher
You can't redeem your points against the 50% off offer, I'm afraid. It's one or the other - Becca
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Costa Coffee 7h
Replying to @x_TinaSmith_x
Sorry, Tina. Would you like to DM us? - Becca
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Costa Coffee 7h
Replying to @Safiyah___
We’re so sorry to hear about this, Safiyah. We’d like to follow up this with you directly. Please follow complete fields and add reference CCTWI17071341 into the text box as well as the full details of your complaint. We'll be back in touch soon.- Becca
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Costa Coffee 7h
Replying to @curlykay09
Sorry about this, Kay. Could you please DM us the voucher numbers so we can look into this for you - Becca
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Costa Coffee 8h
Replying to @gdhounslow
Glad to hear you love it as much as us, Geoff! :D - Becca
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Costa Coffee 8h
Replying to @callmepakora
Sorry Keeks, if you're ever unhappy with your drink please mention it to a member of the team and they'll happily remake it for you - Becca
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Costa Coffee 8h
Replying to @nash23215
Sorry you were left disappointed, Nash. If you're ever unhappy with your drink please let a member of the team know and they'll happily remake it for you - Becca
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Costa Coffee 8h
Replying to @gingernataliee
Can you please DM us the receipt and order confirmation please, Natalie, so we can look into this - Becca
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