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CommBank
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CommBank 4h
Replying to @WorldOfMarkyD
If you have the CommBank App, you can be identified and skip the automated menus by logging on and going to the ‘Contact Us’ option. Please keep in mind our helpdesk can be contacted on 13 2221 8am - 10pm Sydney time, any day. ^Vic 2/2
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CommBank 4h
Replying to @WorldOfMarkyD
Hi there. I understand this has been a long wait for you, thank you for waiting. We are taking a high number of calls and my colleagues are doing the best they can to take your call. Please hang tight and hopefully, a Specialist will be with you soon. 1/2
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CommBank 5h
Replying to @jpayne_16
Hey Jamie. I appreciate that there are high wait times at the moment. My colleagues are trying to get through the calls as soon as possible and they don’t like to keep people waiting. If you'd like to make a formal complaint send through a DM ^Mack
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CommBank 5h
Replying to @DrLyndonWalker
Hey Lyndon. I appreciate that there are high wait times at the moment. My colleagues are trying to get through the calls as soon as possible and they don’t like to keep people waiting. If you'd like to make a formal complaint send through a DM ^Mack
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CommBank 5h
Replying to @BrenSurfer
Your comments are important to us to help improve our service. Please send me a PM/DM so I can get more details. Alternatively, you can lodge your feedback in detail via the below link: ^Vic 2/2
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CommBank 5h
Replying to @BrenSurfer
Hi Brendan. I’m sorry that you’ve had this experience, what I’d like to do is capture a complaint for you. 1/2
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CommBank 5h
Replying to @suewoledge
Hi Suzy, that's certainly not the experience we want you to have. s you can imagine we are experiencing higher than normal call volumes and doing our best to get through them as quickly as possible. If you would like to make a formal complaint, DM me - happy to chat ^Louis
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CommBank 7h
Replying to @dAddKiLLeR
Hi Steve, you can send us a DM by tapping the envelope icon. You’ll then be directed to your messages, and you can send us a DM. ^Mo
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CommBank 7h
Replying to @JENO0423_0331
Hi there, I'd like to know more. Private message me and we can talk there. ^Vic
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CommBank 8h
Replying to @dAddKiLLeR
Hi Steve, that's definitely not the experience we want you to have. As you can imagine we are experiencing higher than normal call volumes and doing our best to get through them as quickly as possible. If you would like to make a formal complaint, DM me - happy to chat ^Louis
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CommBank 9h
Replying to @Beltzaser
Hi ßên, Thanks for bringing this to our attention. Could you please forward the text to hoax@cba.com.au ^Mack
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CommBank 10h
Replying to @australianspurs
Hi Alex, we certainly appreciate your feedback and we understand that some changes may not be suitable for everyone. If you would like for me to lodge your feedback on your behalf, please come through a DM. ^Louis
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CommBank 10h
Heads up! We’re running scheduled maintenance on NetBank & CommBank app this weekend. We’ll be down from 1.00am and 6.00am AEDT Sat 28 Nov. Thanks for your patience.
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CommBank 11h
Replying to @dgmonty16
Great to hear Dale! thank you so much for your patience and letting me know. Stay safe and have a great weekend ahead. ^Don
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CommBank 11h
Replying to @Raida7
Hi Raida, I'm keen to understand more. Can you please send a DM happy to chat. Thanks ^Sandra
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CommBank 12h
Replying to @dgmonty16
Hi Dale, I can confirm the CommBank app is working. If you are experiencing issues, the below may assist you: If you are still experiencing issues, please call us on 132221 so a specialist can investigate further. ^Don
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CommBank 12h
Replying to @rookie2000
You can follow this link to send a Direct message.^Vesh
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CommBank 12h
Replying to @rookie2000
Hi Renato, I may be able to assist further in PM. Please send a message there!^Vesh
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CommBank 13h
Replying to @rookie2000
Hi Renato, I know it can be frustrating and we're sorry to keep you waiting. Our team is doing their best to get to your call. In the meantime, I'd be happy to try and assist you here! DM me to chat.^Vesh
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CommBank 15h
Replying to @Fadymatt
Hi Fady. I'd like to see if I can investigate this further for you. Please send me a DM so I can get more details. ^Don
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