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Comcast 8h
Replying to @WhatMuppet_
Hi. Are you still experiencing issues with the internet service? Our support team here on Twitter can help. Use this link: <-- to send a message w/ your account # and details of what troubleshooting you've tried already. An agent will be in touch to help.
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Comcast 8h
Replying to @salvarfawkes
Hi! Thanks for the opportunity to clarify. The section about law enforcement refers to if someone attempts to misrepresent themselves as another person in order to get access to that other person's data. We want to make sure your data only goes to you!
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Comcast 8h
Replying to @salvarfawkes
Hi. Thanks for your feedback! We're continuing to work on the privacy request process and are looking to have the digital download process available for all customers soon. Check back for updates!
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Comcast 10h
Replying to @cmannin55500597
Hi. This isn't the experience we want for our customers, and we definitely need to take a closer look at the order for service to find out what has been causing the delay. Please send a DM using this link: , and a specialist will assist. -Chris
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Comcast 10h
Replying to @ClearlyCarlee
Hi Carlee. This certainly isn't the experience we want for our customers, and we want to make sure this all gets resolved ASAP. Please send a DM using this link: , and a specialist will assist. -Chris
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Comcast 11h
Replying to @yoitscdiz
We can always take a look at what may be going on in your area. Use this link: to DM us. -Christine
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Comcast 11h
Replying to @sabrina_lilly96
Hi Sabrina. If you don't receive a callback you can always reach out to us here: 24/7. -Christine
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Comcast 11h
Replying to @iFIob
How long have you been experiencing issues, Matt? -Christine
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Comcast 11h
Replying to @psychichollow18
What's going on with your internet? - CJ
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Comcast 11h
Replying to @Mikethesherman1
Good news. Let us know if you need anything else! Have a great night! -Christine
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Comcast 11h
Replying to @putnam_john
We know this is frustrating. We'll take this experience back to our leadership teams to provide a better experience. - CJ
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Comcast 11h
Replying to @yoitscdiz
We know this is frustrating. Are you seeing a time of completion of this outage in your My Account app? - CJ
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Comcast 12h
Replying to @Alissa51827434
We hate to see you go! We can look and see if there's anything we can do with the fee. Send us a DM: - CJ
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Comcast 12h
Replying to @wtmmia
🙁 This makes us sad, Mia! What's going on? -Chris
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Comcast 12h
Replying to @jpdabest
Our Digital Care Team can review the account and ensure your modem has been added to the account. Please send a DM with your account info here: , and a specialist will assist. -Chris
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Comcast 12h
Replying to @addisonecsmith
Our Digital Care Team is available to help if the account holder is able to reach out on twitter. Here is the link they can use to reach a specialist: . -Chris
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Comcast 13h
Replying to @ajspiro
We want to take a look into this. Send us a DM: - CJ
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Comcast 13h
Replying to @addisonecsmith
🙁 That's not what we like to hear! What's going on with the account or services?
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Comcast 13h
Replying to @ajspiro
How long have you been having this issue? - CJ
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Comcast 13h
Replying to @btsgotmywig
Hi. This certainly isn't how we want our customers to feel, and we're here to help with any account questions or concerns. Please let us know how we can assist. -Chris
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