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Cold Stone Creamery
Sweet tweets made fresh daily...just like our Ice Cream! What's your ?
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Cold Stone Creamery 16h
Replying to @zenithvx
Hi Zenny, each of our stores is in charge of all hiring decisions for their individual location. The best thing to do would be to contact your local store directly and ask if any positions are available. You can find their phone number at . Thanks!
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Cold Stone Creamery 16h
Replying to @Usswl @CrestviewHills
Sorry to hear this! Time to loop in our Customer Service team. Please send us a DM with the exact location, date/time of your visit and the best phone number or email address to reach you at. Thanks!
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Cold Stone Creamery 17h
Replying to @BamaBoles_205
Thanks for thinking of us! Our stores are individually owned and operated. They usually open in areas where someone has expressed interest in franchising a location. If you know of anyone in your area that might be interested, please send them our way!
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Cold Stone Creamery 17h
Replying to @erinnbae
Thank you so much for being a fan, and for your interest in Cold Stone Creamery. This is an approved optional flavor. Check with you local store; they might be in a position to make it again. Have a wonderful day!
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Cold Stone Creamery 18h
We're announcing something BIG tomorrow, can you guess what it might be?
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Cold Stone Creamery Sep 28
Replying to @GU3RA_LA
Sorry to hear this Estefania! Time to loop in our Customer Service team. Please send us a DM with the exact location, date/time of your visit and the best phone number or email address to reach you at. Thanks!
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Cold Stone Creamery Sep 28
Replying to @ZINDZiii
Sorry to hear this! Time to loop in our Customer Service team. Please send us a DM with the exact location, date/time of your visit and the best phone number or email address to reach you at. Thanks!
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Cold Stone Creamery Sep 28
Replying to @alyssa46rhodes
Thanks for reaching out and taking the time to share your suggestion with us. We love hearing from our happy customers and always welcome new ideas. We will share your feedback with the brand team for their consideration. Thanks for being a fan!
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Cold Stone Creamery Sep 28
Replying to @themikeyreport
We appreciate your concern. What you’re seeing is part of our de-panning process for our cakes and is an approved procedure, however water should not directly touch the cake. We’ll use these comments as a training reminder for all crew members. All the best.
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Cold Stone Creamery Sep 28
Replying to @briionnaaaa
Thank you for the update, Brionna. We've shared your feedback about the response you received with our corporate field team member that oversees this franchised location and asked that they reach out to you directly.
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Cold Stone Creamery Sep 25
Replying to @nonchalant_kaym
Thanks for reaching out. The decision to close a store is that of an individual franchisee, who is an independent business owner. Please know that as a brand, we never like to lose our presence in an area. We apologize and hope to someday open new locations in your area.
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Cold Stone Creamery Sep 25
Replying to @HydroStatiQ
Thanks for thinking of us! Our stores are individually owned and operated. They usually open in areas where someone has expressed interest in franchising a location. If you know of anyone in your area that might be interested, please send them our way!
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Cold Stone Creamery Sep 25
You can't go wrong choosing Strawberry ice cream with yellow cake and whipped topping 😍🍓
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Cold Stone Creamery Sep 25
Replying to @ginga_snap13
Hi Kelly! Thanks for reaching out and taking the time to share your suggestion with us. We love hearing from our happy customers and always welcome new ideas. We will share your feedback with the brand team for their consideration. Thanks for being a fan!
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Cold Stone Creamery Sep 25
Replying to @briionnaaaa
Thanks for reaching out. Our corporate field team member and the store have received the complaint that you submitted online. It is our understanding that the franchisee has addressed this and reached out to you. Could you please confirm if they have reached out to you?
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Cold Stone Creamery Sep 24
Replying to @rellisright
Thanks for reaching out and taking the time to share your suggestion with us. We love hearing from our customers! We will share your feedback with the brand team for their consideration. Thanks for being a fan!
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Cold Stone Creamery Sep 24
Replying to @sweetp0t
We're very sorry to hear this! So that we may better assist you, please email us directly at: mycoldstoneclub@kahalamgmt.com. We apologize for the inconvenience, thank you for being a fan, and hope you have a wonderful day!
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Cold Stone Creamery Sep 24
Replying to @richiej
Thanks for following up with us on this. I'm sending your feedback and contact information to our customer service team to have someone contact you about your recent visit. Thanks!
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Cold Stone Creamery Sep 24
Replying to @NurseRosebeetle
Amy, thanks for sharing your experience! I'll be sending your feedback to the team at Brooklyn Heights. Thanks for being a fan Gus and Happy Birthday!!! 🎉
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Cold Stone Creamery Sep 24
Replying to @BeautyIsModesty
Sorry to hear this! Time to loop in our Customer Service team. Please send us a DM with the exact location, date/time of your visit and the best phone number or email address to reach you at. Thanks!
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