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Citizens Advice
We provide free, confidential & independent advice to help people overcome their problems. We can't give advice on here but can signpost.
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Citizens Advice 1h
Replying to @feathersareus
Hi, unfortunately, we can't give advice from here. It's best to contact your nearest Citizens Advice, which you can do in a few different ways ^Gemma
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Citizens Advice 1h
Replying to @hpresdeedesign
Hi Hannah. You can find the contact details for your nearest Citizens Advice here ^Gemma
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Citizens Advice 2h
10,000 people came to us for help with parking tickets last year. Find out when you have the right to appeal
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Citizens Advice 20h
If your checked-in luggage is delayed, lost or damaged, you have the legal right to claim compensation from the airline. Our advice can help
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Citizens Advice 23h
Are you planning a trip away this Bank Holiday weekend? Travel insurance can give you extra protection if your holiday doesn't go as planned. Our advice can help you choose the best policy for you
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Citizens Advice May 25
We're working on making the experience of using our services as seamless, easy and effective as possible
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Citizens Advice May 25
Replying to @samsar2914
Hi Sarah, you can find the contact details for your nearest Citizens Advice here ^Alex
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Citizens Advice May 25
Replying to @Chloe24Grace
Hi Chloe, unfortunately, we can't give advice from here. It's best to contact your nearest Citizens Advice, which you can do in a few different ways ^Alex
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Citizens Advice May 25
4 of the ‘Big Six’ energy suppliers have raised their standard variable tariff. If you’re thinking about switching companies, our tool can help you compare gas and electricity prices
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Citizens Advice May 24
Essential service providers offer limited, inconsistent and patchy support for people with mental health problems. We’re calling for minimum standards to be set to support vulnerable people
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Citizens Advice retweeted
Rebecca Kemp May 24
My new boss explains how we’re broadening our approach to digital, building on the excellent work of my predecessors , and the great team I'll be working with
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Citizens Advice retweeted
James Plunkett May 24
To take the next step on digital, we dropped the word ‘digital’. New piece from me:
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Citizens Advice May 24
Energy, telecoms and financial service providers need to improve support for people with mental health issues - here's where they should start
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Citizens Advice May 24
Replying to @DeVized_Inc
Hi Damion, we can't give advice from here, but we do have some tips online about what to do if you're having problems getting paid . If you need more help, you can contact your nearest Citizens Advice in a few different ways ^Alex
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Citizens Advice retweeted
Matthew Upton May 24
New research shows just how difficult it is for people w/mental health problems to get the right support in essential markets like energy, broadband and mobile. Min standards needed -
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Citizens Advice retweeted
Mette Isaksen May 24
. research finds people with mental health problems are 4 times as likely to go without essentials to pay a phone bill
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Citizens Advice May 24
Replying to @Emmamooney87
Hi Emma, I'm sorry to hear that. We'd really appreciate your feedback so that we can continue to improve our services. If you're willing to give us a bit more information, here's how: ^Alex
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Citizens Advice May 24
Energy companies with under 250,000 customers don’t have to pay the Warm House Discount to pensioners. This benefit should reach people who need it, no matter who their supplier is
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Citizens Advice May 24
Replying to @ScottyDaniels77
Hi Scott, I'm afraid we can't give advice from here, but you can call our consumer helpline on 03454 04 05 06 (open Mon-Fri, 9-5) for guidance. ^Alex
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Citizens Advice May 24
Last year, we helped 67,000 people with tenancy issues. If you’re looking for information about your rights and responsibilities as a renter, our advice can help
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