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Chase Support
We are the official Twitter customer service team for Chase Bank! We are here to listen, learn and help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET.
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Chase Support 11h
Replying to @MercyMontelongo
We truly apologize for what happened. We’d like to make sure your experience is reviewed. Please DM us your name, zip, and more details. ^MG
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Chase Support 11h
Another Saturday night, and we're feeling alright! Time for us to head on out of here, but don't fear! We'll be back tomorrow for further support. Catch ya on the flip side. ^JG
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Chase Support 11h
Replying to @jennerswilson
We’re sorry to hear this. This is never the type of experience we want you to have. We’ll make sure to share your feedback for review. We’d like to help. Can you please DM your name, zip, and more details of your concern? ^MG
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Chase Support 11h
Replying to @BryanHe99117040
Our apologies. We strive to provide outstanding customer support, and it is disappointing when we fall short. If your friend can reach out to us using his own social media profile, we will try to help him to the best that we can. ^MG
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Chase Support 11h
Replying to @Mzsweetcakes08
Congratulations on completing your classes. If you would like information about getting a mortgage with us, you can call 1-800-873-6577 or visit . ^TY
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Chase Support 11h
Replying to @ophelank
This is never the type of experience we want to represent us at Chase. Could you please DM your name, zip and branch location, so I can help? ^JG
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Chase Support 11h
Replying to @BryanHe99117040
We’re sorry to hear this. We’d like an opportunity to share this for review and help in any way we can. Will you please ask your friend to reach out to us using their own social media account for further support? ^MG
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Chase Support 11h
Replying to @VONBAER
Hello, we'd like to hear more about your experience. Can you please DM your full name, zip code and more details? ^JR
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Chase Support 11h
Replying to @SydCeleste
Hi, your experience is important to us, and I'd like to see how I can help. Can you please DM your full name, zip code and more details? ^JR
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Chase Support 11h
Replying to @mliles8800
We are very happy to hear that we were able to help you. Feel free to reach out to us if you have any questions. ^RR
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Chase Support 12h
Replying to @4ctate
Your business means a lot to us. Please DM your name, zip code and branch locations, so we can have this shared. ^JW
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Chase Support 12h
Replying to @tuckerlr
Thank you for reaching out to us. We would be happy to review your request. Please DM your name, zip code, and additional details, so we can help. ^RR
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Chase Support 12h
Hi, we certainly don't want to lose you as a valued customer. Please send us a DM with your name, zip code, and details about the funds that were taken from your account. ^AN
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Chase Support 12h
Replying to @littlebirdtoy
Hi there. To clarify, are you attempting to pay your Amazon Rewards Visa credit card with a Wells Fargo credit card? ^JG
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Chase Support 12h
Replying to @miissperfectt
We are sorry to hear that we will be losing your business. We would like to help. Please DM your name, zip code, and additional details, so we can help. ^RR
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Chase Support 12h
Replying to @icecreamjonsey
Your experience is important to us, & I'd like to see how it can be improved. Could you DM your name, zip, and more details? ^TY
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Chase Support 12h
Replying to @mattsolorzano
Good afternoon, we'd like an opportunity to review your account and assist further. Can you send us a DM with your full name and zip code? ^AN
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Chase Support 12h
Replying to @darface13
We're sorry to hear this. We recommend trying a different browser, clearing your cache/cookies, and navigating to the site without using a bookmark or favorite. Typically, this fixes the issue. ^JB
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Chase Support 12h
Replying to @Baddzoee
I'm glad to hear you're able to take advantage of the access code service! ^JB
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Chase Support 12h
Replying to @steph_estrella
This is never how we want you to feel and want to help. Can you please send a DM with your full name and zip code? ^JB
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