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Chase Support
We are the official Twitter customer service team for Chase Bank! We are here to listen, learn and help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET.
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Chase Support 3m
Replying to @Johno9c
We appreciate you bringing this to our attention. If an email concerns you, pls forward it as an attachment to abuse@chase.com. ^BG
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Chase Support 20m
Replying to @Thalitaventura
Yes, we do accept a passport with photo for account opening. Proof of a US residential address is also required. ^JO
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Chase Support 31m
Replying to @HashtagShivers
Usually, it takes one business day for us to send it, but it can take about 3-5 business days for it to be received. ^JO
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Chase Support 45m
Replying to @KukkiLover
Did you confirm that your father sent the transfer to the correct email address? ^KL
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Chase Support 45m
Replying to @WarrenBittner
We have replied to your DM. Please let us know if you have any questions. ^JG
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Chase Support 45m
Replying to @mattostark
I'd like to discuss your concern with you. Please send a DM with your name, zip and more details. ^AR
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Chase Support 1h
Replying to @sf2126
This is never the type of experience we want to represent us at Chase. Could you please DM more details, so I can help? ^AR
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Chase Support 1h
Replying to @moi1975
I saw your tweet and want to help. Will you please DM your name, zip code and more details, so I can assist? ^JG
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Chase Support 2h
Replying to @socheatasp
Hi, we're here to help. If you need further assistance, please feel free to DM your name, zip code & more details. ^JR
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Chase Support 2h
Replying to @bpdothedishes
You're welcome. If you have any account questions or concerns, please feel free to reach out. Have a great day. ^MO
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Chase Support 2h
Replying to @TimKirbyLA
Few branches had coin-counting machines. It was a business decision to remove them. We still take rolled-coin deposits. ^JB
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Chase Support 2h
Replying to @PhillyDubbaU
Hello, we'd like to look into this for you & see what we can do to help. Please DM us with your name and zip code. ^AW
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Chase Support 2h
Replying to @Thalitaventura
We're here to help. How can we be of assistance? ^AW
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Chase Support 2h
Replying to @nina_luch
I’d like to share your thoughts on this. So that I can pass them along, could you please DM your name and zip code? ^JD
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Chase Support 2h
Replying to @karennalove
We always want you to have the best experience possible. Please DM more details of what happened, so we can help. ^MO
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Chase Support 2h
Replying to @dbatista1104
2/2 the account with you. We will require your birth certificate and Social Security card if you're under 18. ^JD
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Chase Support 2h
Replying to @dbatista1104
1/2 That is a great question. A parent or guardian would need to be an existing Chase checking account holder and signer on
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Chase Support 2h
Replying to @HashtagShivers
This fee is charged to cover the costs for processing and sending funds to an international bank via a wire. ^JO
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Chase Support 2h
Replying to @XxkoolloserxX
We apologize for the inconvenience. So that we can fix this, can you please DM the exact location you are referencing? ^KL
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Chase Support 2h
Replying to @DC4_JAY
I'm sorry to hear this, and I'd like to see what I can do to help. Could you please DM your name and zip code? ^JD
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