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Chase Support
We are the official Twitter customer service team for Chase Bank! We are here to listen, learn and help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET.
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Chase Support 4m
Replying to @ChaseParkerIII
Hello, we would like to know what caused you to tweet this. Please DM your name, zip code, and additional details about your concern. ^CT
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Chase Support 5m
Replying to @SmakkFit
Your concern is important to us, and I'd like to help. Please DM your name, zip code and how we can assist. ^CT
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Chase Support 7m
Replying to @ugadawg96
😘 That makes our day! Thank you for the love! ^CT
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Chase Support 7m
Replying to @petesweet
Thank you for reaching out to us. We're here to help. What is your question? ^CH
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Chase Support 13m
Replying to @RKMartinTweets
Hello. Our Marketing Team periodically reviews and provides various offers for new applications, and they are subject to change throughout the year. It appears the offer is currently available only to new applications. We will share your concerns for review internally. ^EL
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Chase Support 24m
Replying to @FidesRex
Hello. All efforts are made to make the funds available as quickly as possible. Typically, a deposit hold can last 2-7 business days. When you have a moment, please call our Deposit Hold Team at 1-877-691-8086 option 1 to see if the funds can be made available for you. ^EL
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Chase Support 24m
Replying to @radiocolin
I’d like to take a closer look at this for you. Could you please DM your name & zip code? ^AF
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Chase Support 29m
Replying to @driedshampoo
For rush delivery options, we would have needed to speak to you over the phone with our Customer Service Team. Rush shipping is not the standard for our delivery options, in some circumstances it actually has an additional fee to process rush shipping. ^MM
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Chase Support 33m
Replying to @Samonee__
Hello, we would like to know what caused you to tweet this. Please DM your name, zip code, and additional details about your concern. ^CT
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Chase Support 47m
Replying to @MJPrecopio
I saw your tweet and want to help. Will you please DM your name & zip code, so I can assist? ^MM
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Chase Support 52m
Replying to @driedshampoo
We are happy we were able to get the replacement materials out to you. We do apologize for the delay on getting the cards out there. Feel free to reach out if you have any account related questions. ^MM
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Chase Support 1h
Replying to @bensim123
This is never the type of experience we want to represent us at Chase. We’d like to share your thoughts on this. So that I can pass them along, could you please DM your name, zip code, and more details about your concern? ^LG
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Chase Support 1h
Replying to @alphaking1994
We take your concerns very seriously and would like to review your experience internally. Please DM your full name, zip code, and additional details related to this when you have a moment. Thank you. ^EL
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Chase Support 2h
Replying to @kristinakingnyc
Hi! I’ll submit feedback on your behalf about this to ensure your voice is heard. Just let us know if you need any other help. ^FC
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Chase Support 2h
Replying to @simonetmusic
I saw your tweet and want to help. Will you please DM your name, zip code, and additional details, so I can assist? ^MM
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Chase Support 2h
Replying to @badnbruja_
Your experience is important to us, & I’d like to share your thoughts on this. So that I can pass them along, could you please DM your name, zip, and more details about your concern? ^LG
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Chase Support 2h
Replying to @kelliekauf
We do apologize, we would not have an email that we are able to use for communication with customers. However, we are able to help with some things via social media. Could you DM us your full name, zip code, and additional details about your request? We are here to help! ^MM
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Chase Support 2h
Replying to @motpid
Thank you for reaching out to us. Will you please DM us with your full name, zip code, and any additional details, so we can look into this? ^CJ
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Chase Support 2h
Replying to @LeeHardiman4
Thank you for choosing Chase. We apologize if you haven't received your card yet. We'd like to look into this for you & see what we can do to help. Please DM us with your full name and zip code. ^VP
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Chase Support 2h
Replying to @CrookedLookNYC
I understand how important this is for you. If you don't want to contact us through DM, I would suggest you call our Retail Banking Team at 1-800-935-9935, so we can discuss it with you. Thank you. ^FC
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