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Chase Support
We are the official Twitter customer service team for Chase Bank! We are here to listen, learn and help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET.
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Chase Support 9h
It's S-A-T-U-R-D-A-Y night! Time for us to dance on out of here! 💃 We'll be swinging back in to lend our support to you tomorrow at 10AM ET! ^KB
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Chase Support 9h
We do not have an option available to email your Form 1098. We are currently mailing out 1098 Forms until January 31st. You can also access this form on . ^TS
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Chase Support 9h
Replying to @ArtemR
Understood, I recommend calling our Online Technical Support Team at 1-877-242-7372, option 3 for more help with troubleshooting. ^JO
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Chase Support 9h
Replying to @eshcoffee
You're quite welcome. Thank you as well for reaching out. ^JO
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Chase Support 9h
Replying to @HermioneGanjah
If you change your mind, we are here until 7PM ET. ^AR
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Chase Support 9h
Replying to @yifangy
Please accept our apologies. We would like to share your experience to help improve our services and provide a better customer experience in the future. Please DM your full name, zip code, and the reason for your visit to our branch. ^JO
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Chase Support 10h
Replying to @CSLColorado
Hello! We're here to lend our support. Please DM us with your full name, business name, zip code, and the specifics regarding your concern. Thanks! ^KB
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Chase Support 11h
Replying to @nina_passanante
We sincerely apologize and would like to look into this. Can you DM your full name and zip code? ^AR
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Chase Support 11h
Replying to @KMSanfeliz
We would like to research this matter further. Can you DM us your name and zip code? ^TS
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Chase Support 11h
Replying to @pso32
Our site is fully operational. Please try to clear your cache/cookies or attempt to use another browser. ^AR
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Chase Support 11h
Replying to @manuel126126
Please reach out to our special care line at 1-888-356-0023 for assistance with any questions concerning how we are assisting our customers affected by the shutdown. Thank you. ^KB
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Chase Support 12h
Replying to @KMSanfeliz
We would advise checking your spam folder. ^TS
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Chase Support 13h
Replying to @KMSanfeliz
I apologize, I am not sure I understand. Are you advising that you were unable to access the link I provided in my prior response? ^TS
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Chase Support 13h
Replying to @mrrajesh28
Hello, we pull a report for every application that you submit. Can you DM your full name and zip code. We would like to review this. ^AR
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Chase Support 14h
Replying to @riking27
We would advise clearing your cache and cookies. If this does not help with the website's latency, we ask that you please call our Online Team at 1-877-242-7372. ^TS
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Chase Support 14h
Replying to @thomasatigh
I would be happy to do this for you! I want to make sure I document all your suggestions. Can you DM your full name, zip code, and the details you would like included in your feedback? ^TS
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Chase Support 14h
Replying to @KMSanfeliz
We are sorry for the delayed email containing this coupon. I would like to offer this coupon alternatively to better your experience: . ^TS
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Chase Support 14h
Replying to @thomasatigh
We strive to provide you with a convenient experience while using the Chase Mobile app. Would you like me to submit this request as feedback, so we can look into this matter further? ^TS
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Chase Support 14h
Replying to @AmandaKristennn
We'd like to help. Could you please DM us the reason you feel this way? ^JW
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Chase Support 14h
Replying to @Est1985Cali
Apologies, we have forwarded what you shared for review. They should be contacting you again soon. ^JO
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