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Chase Support
We are the official Twitter customer service team for Chase Bank! We are here to listen, learn and help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET.
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Chase Support 19m
Replying to @Mr_AndrewDunn
Good question. Both check payees will need to endorse the check. Keep in mind, checks with a double endorsement can only be accepted for check cashing, deposit, or payment purposes. ^BE
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Chase Support 30m
We've enjoyed our time together today, but we must sign off for the night. We'll be back tomorrow at 7AM ET to tweet once more. ^CA
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Chase Support 31m
Replying to @La_Maravish124
Your feedback was submitted internally. While no immediate changes can be made, the feedback helps us decide if changes can be made soon. ^JV
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Chase Support 32m
Replying to @MisterTart
We require a travel notification even on domestic travel. ^BE
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Chase Support 34m
Replying to @NancyRose04
For the Chase Savings account, you must have a minimum daily balance of $300 or at least one repeating/preauthorized transfer of $25 every statement cycle to avoid the Monthly Service Fee of $5. ^BE
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Chase Support 1h
Replying to @Mr_AndrewDunn
Hello. Thanks for reaching out. How can we help you about your check? ^BE
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Chase Support 1h
Replying to @MisterTart
Hello! Thanks for letting us know about your travel plans. You can place a travel note on your card to prevent any hold or decline. To place a travel note on the account, please visit or call us using the number on the back of your card. ^BE
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Chase Support 2h
Replying to @LuisBichon
Hi there! You can get cashier's checks from any of our local branches. You can go to to check the nearest branch. ^JV
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Chase Support 2h
Replying to @itsalexhaley
We're very sorry for the inconvenience. We'd like to check this for you. Can you please DM your full name and zip, so we can review this for you? ^LD
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Chase Support 2h
Replying to @walterkovacs88
Generally, the merchant decides on how they want to be categorized with Visa/Mastercard. For more information about Chase rewards categories, see . You may also check with the merchant directly. ^BE
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Chase Support 2h
Replying to @ckasek
Hello. Chase Pay is not available for authorized users at this time. The Chase username and password of the primary cardmember is required to use this feature. ^BE
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Chase Support 2h
Replying to @JeffPonchick
We’re sorry to hear this. You can request to have a plastic card instead. You can call 1-800-945-2000 for further help. ^JV
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Chase Support 3h
Replying to @chrisgilmartin
Hello, we're not seeing any issues on our end. Can you advise if you're receiving an error message? If so, please send us a DM with your name, zip code, and details of the message you receive. ^AN
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Chase Support 3h
Replying to @La_Maravish124
Thanks for reaching out. At this time, we don’t have a You Invest app. For further questions, you can reach out to our dedicated You Invest line at 1-800-392-5749. ^JV
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Chase Support 3h
Replying to @ALLMIGHT5588
Your experience is important to us, and I'd like to see how it can be improved. Could you please DM your full name, zip code, and more details? ^JC
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Chase Support 3h
Replying to @HackneyMark
Thank you for reaching out to us. We're not seeing a known issue regarding this. If the issue still persists, please contact our Online Team at 1-877-242-7372 for further help on this. ^CA
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Chase Support 3h
Replying to @subie8517
Hello, we have replied to your DM. If you did not receive it, please let us know. ^CA
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Chase Support 3h
Replying to @FrankyRitzzz11
We have replied to your message in DM. Please let us know if you do not receive it. ^BE
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Chase Support 5h
Replying to @Reira_Haley
This is never the type of experience we want you to have. Our goal is to provide you with the best experience possible, and it’s disappointing when we fall short. We'd like to look into this for you and share your feedback. Can you DM your name and zip code? ^RY
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Chase Support 5h
Replying to @szyoungs
We're sorry to hear this happened. We'd like to know more about this. Can you please DM us additional details of what happened along with your name and zip? We want to make sure this gets reviewed. ^PC
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