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Cath Kidston
The home of modern vintage since 1993. With bags, accessories, fashion, homeware & things for the kids, we aim to brighten up your day.
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Cath Kidston 14h
Replying to @job_ally
Hi Ally, We are sorry to learn about the issue that has developed with your lovely oven gloves. Please could you provide us with some further information via email to welovetolisten@cathkidston.co.uk? We look forward to hearing from you soon and assisting you further. Team CK
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Cath Kidston 14h
Replying to @2lilmonkeysmum
Hi Marie, We are sorry your original tweet was missed and that you have had an issue with your bag. If you can provide more information via email to welovetolisten@cathkidston.co.uk our customer service team will be happy to assist you with this.
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Cath Kidston 14h
Replying to @Charlie_Moran
Hi Charlie, Thank you for your reply. This is nothing to worry about. We reserve a £1 transaction with every order that is placed with us. Please be assured that this is only ever held as a pending transaction, it is just to ensure the details you have provided are correct.
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Cath Kidston 15h
A cool crocodile tee is perfect for snappy dressers. Take a peek at playful kidswear here:
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Cath Kidston 15h
Replying to @Charlie_Moran
Hi Charlie, I am happy to confirm that your order is due to leave our warehouse by Royal Mail today. Your tracking number is JV383876480GB and you can track the parcel via the Royal Mail website.
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Cath Kidston 16h
Replying to @Rackysh
Hi Raquel, That's fine, our Customer Services team will respond to your email as soon as possible.
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Cath Kidston 17h
Replying to @mark_weetman
Hi Mark, Thanks for confirming. Can you please send imagery of the crack and more information to welovetolisten@cathkidston.co.uk so our Customer Services team can offer further advice.
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Cath Kidston 17h
Replying to @Rackysh
Hi Raquel, We are sorry to hear your order hasn't arrived. Please give our Customer Services team a call on +44 (0)1480 424 477 so we can look into this and offer further advice.
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Cath Kidston 17h
Replying to @EmmaKidston
Love it, Emma. You look great!
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Cath Kidston 19h
Which collections are you loving at the moment?
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Cath Kidston 20h
Replying to @whatkatydidnxt
Hi Katy, We are sorry to hear of the issue with your CK bag. Unfortunately we do not offer a repair service. If you want some alternative returns advice please do give us a call on 03333 202663.
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Cath Kidston 21h
Replying to @HelenClarke92
Hi Helen, The watch shop stock a range of watches which we don't at CK. As your contract of sale is with them you will need to seek further assistance from the retailer in this instance.
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Cath Kidston 21h
Replying to @HelenClarke92
Hi Helen, We are sorry to hear of the issue with your CK watch. Do you know where it was purchased from and have proof of purchase?
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Cath Kidston 21h
Replying to @mark_weetman
Hi Mark, We are sorry to hear this. Was this the first time the mug had been used?
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Cath Kidston 21h
Replying to @LouEGallagher
Hi Louise, Thanks for the suggestion! We will pass this on to our design teams for their consideration for you!
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Cath Kidston retweeted
sharlocked!✨🦄💕💖 Feb 19
Replying to @Cath_Kidston
Thank you again for my prize received today, totally over the moon! Words cannot describe how happy I am 💕😊
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Cath Kidston Feb 19
We’re turning 25 this year! 🎂 Head over to the blog for more details on how to every piece from our birthday collection.
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Cath Kidston Feb 19
Replying to @katdaubs88
Hi Kathryn, we don't have access to store stock unfortunately so would recommend calling your local store to check.
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Cath Kidston Feb 19
Replying to @rb_jaybe
Thanks, all out current range is available online so we would recommend having a look at our website to see if anything takes your fancy.
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Cath Kidston Feb 19
Who else has accidentally ended up with lots in their online basket?
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