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Cath Kidston
The home of modern vintage since 1993. With bags, accessories, fashion, homeware & things for the kids, we aim to brighten up your day.
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Cath Kidston 5h
Replying to @lucymarjoram
Hi Lucy, we aim to respond to all emails within 72 hours, If your enquiry is more urgent you can give us a call on 0333 3202663 and we will be happy to help.
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Cath Kidston 6h
Feel fabulous in our fruity watermelon print bikini and matching accessories. Pick up your perfect combo here:
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Cath Kidston 23h
Replying to @charlotterich18
Sorry about this Charlotte, if you could send us your order number to orderenquiries@cathkidston.co.uk then we will be more than happy to help. Team CK
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Cath Kidston 23h
Replying to @charlotterich18
Hi Charlotte, please can you inbox us your order number to see if we can assist you with this? Team CK
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Cath Kidston Jun 19
Replying to @Tifflovesdisney
Hello, it is likely that your order will be despatched from our warehouse this evening. Please feel free to inbox us with your order number so that we can check this for you. Team CK
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Cath Kidston Jun 19
Replying to @ClaireKerner
Hi Claire, We are sorry to see this and will have this raised with our web team. Please give us a call on 03333 202663 so we can help.
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Cath Kidston Jun 19
Replying to @NaNaNa_x3
Hi Sara, Awaiting allocation means the order is being processed in preparation for despatch. Do you want to DM us your order number so we can provide an update?
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Cath Kidston Jun 19
Replying to @its_neekneeks
Thank you for the suggestion! We will pass your request on to the relevant team and see what we can do in future.
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Cath Kidston Jun 18
Replying to @Candycat777
Hi there, please can you confirm the order number and we will see what we can do :-)
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Cath Kidston Jun 18
Replying to @BluestoneWales
We have done :-)
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Cath Kidston Jun 18
Our stylish lozenge-shaped cross-body bag has had a fruity summer twist 🍉 Shop this beauty here:
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Cath Kidston Jun 18
Replying to @_grammar_
You are quite right, we do apologise :-)
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Cath Kidston Jun 18
Replying to @Emilia_inc
Sorry to hear this Emilia, we do try to respond to all emails within 72 hours, which address did you send it to and did you receive an automated response to confirm that we have received it?
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Cath Kidston Jun 18
Replying to @lounicornss
Sorry to hear that your are having difficulty placing your order online. Which email address are you trying to contact? The correct address is orderenquiries@cathkidston.co.uk or you can call us on 0333 3202663 and we will be happy to help.
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Cath Kidston Jun 18
Replying to @SarahJConnolly
Hi Sarah, yes they are :-)
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Cath Kidston Jun 16
Replying to @Ellie72300049
Thanks Ellie, I can see that your order has been fulfilled by our warehouse team and is awaiting collection by Royal Mail so you should expect to receive it early next week.
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Cath Kidston Jun 16
Replying to @Ellie72300049
Hi Ellie, please can you confirm your order number and we will be happy to check its status for you?
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Cath Kidston Jun 16
Replying to @madebyaimeeUK
Hi Aimee, we would recommend taking the watch to a jewellers to see if they can help you fit the new strap. Kind Regards, CK Team
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Cath Kidston Jun 15
Replying to @FrankieChapmanx
HI Frankie, we have replied via Facebook, but please let us know if we can help further :)
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Cath Kidston Jun 15
Replying to @Ellie72300049
Hi Ellie, sometimes it takes a little while for the system to catch up when the order status changes, but we can look into this for you, please can you email your order number to welovetolisten@cathkidston.com or call us on 0333 320 2663 - thank you
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