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Care Quality Commission
We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.
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Care Quality Commission 13h
Hi there. ExEs do participate in integrated care coproduction events - we involve them via CQC’s Public Engagement and Insight team and via ExE’s support organisation, who then work out people's availability to attend.
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Care Quality Commission retweeted
NHS 13h
Better sleep improves energy levels, mood and ability to concentrate. Visit for more practical tips and advice on how to improve your sleep:
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Care Quality Commission 13h
Replying to @jolloyd19
Therefore, if you have any concerns regarding care that’s been provided by a specific provider, you can contact us on 03000 616161 pressing the option for ‘Concerns’ or you can use the Give feedback on care form, which can be found here 2/2
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Care Quality Commission 13h
Replying to @jolloyd19
Hi . We would expect that services offer safe care and treatment to those that use them and that they should be following the recent guidelines set out by NICE. You can read more about CQC’s guidance on safe care and treatment here 1/2
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Care Quality Commission 14h
Replying to @SarahSpoorUK
Hi , every CCG will have its own complaints procedure, which is often displayed on its website. You can find the complaints process for Hounslow CCG here.
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Parliamentary and Health Service Ombudsman 18h
🚨 NEW PODCAST ALERT 🚨 📻 and Rosemary Agnew discuss the merits of Scotland’s complaints standards framework. 🎧Listen at 🏡home, in the 🏢 office or 🚅on the go 👇
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Care Quality Commission 15h
Replying to @SarahSpoorUK
If we find evidence that the provider has not met the requirements of the regulations, we will take action where necessary. Unfortunately, it is therefore outside our remit to advise on Hounslow CCG. 4/4
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Care Quality Commission 15h
Replying to @SarahSpoorUK
Our remit is defined by the Health and Social Care Act (HSCA) 2008 and gives us the responsibility for checking that every care provider registered with us meets important standards of quality and safety 3/4
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Care Quality Commission 15h
Replying to @SarahSpoorUK
We make sure that the care provided by hospitals, dentists, ambulances, care homes and home-care agencies meet government standards of quality and safety. For more information please visit our website by viewing 2/4
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Care Quality Commission 15h
Replying to @SarahSpoorUK
Thanks for getting in touch. It may help to firstly explain our remit here at CQC. We are the independent regulator of health and adult social care services in England 1/4
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Care Quality Commission 17h
Replying to @Pheme78815624
Thanks for getting in touch. Could you provide as much detail as possible including what occurred, when it occurred and who was involved. You can you can do this by contacting our team at or call us on 03000 616161 to provide this information.
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Care Quality Commission 17h
Replying to @bobghoshriba
You can do this by contacting our team at or call us on 03000 616161 to provide this information 2/2
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Care Quality Commission 17h
Replying to @bobghoshriba
Hi Bob, we value your feedback, your concerns are very important to us and can help with the inspection of the service. Could you provide as much detail as possible including what/where/when it occurred and who was involved 1/2
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Care Quality Commission 17h
Replying to @Allyncondon
If you would like to make a complaint in relation to this, details on our Complaints process can be found on our website here 2/2
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Care Quality Commission 17h
Replying to @MerchantUnknown
Thanks for getting in touch about Merchants House. If you have experienced poor care or know that poor care is being provided you can report it to us. Please share your concerns via or call us on 03000 616161 to provide this information.
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Care Quality Commission 17h
Replying to @Allyncondon
Hi . Thanks for your messages. Our Information Access Team apologise. The officer handling your request was unwell last week and unfortunately this was missed. In the meantime, the team will be contacting you by email today with an update on your request. 1/2
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Care Quality Commission 18h
Replying to @GxlGDVNMLOpQcyr
Hi, we value your feedback, your concerns are very important to us. If you’ve received poor care from Vala, we would like to hear about this. You can do this by contacting our team at or call us on 03000 616161 to provide this information.
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Care Quality Commission 18h
Replying to @TwittleyJules
Hi , thanks for your message, if you have any feedback about future thematic reviews, you may wish to DM us with further details and we can pass on this information to the relevant team.
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Care Quality Commission retweeted
NHS 18h
Flu can cause serious complications for pregnant women and their baby. The free flu jab offers the best protection for them both. Ask your GP, pharmacist or midwife about it today:
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Care Quality Commission 18h
Replying to @HarryM69
Hi Harry, if you’ve received poor care, we would like to hear about this. Please share your concerns via or call us on 03000 616161 to provide this information.
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