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Ask Constant Contact
Official support handle for . Got questions? We’ll help! Tweet us Monday-Friday 8a-8p ET, Sat 10a-8p ET, & Sun 10a-6p ET.
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Ask Constant Contact 16m
Halfway through the week! Our computers are fired up and we're ready to answer your questions. Let us know how we can help!
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Ask Constant Contact 16h
Replying to @SusanCBryant
That's weird! Let's take a look. Can you DM your username? ^NS
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Ask Constant Contact 19h
Replying to @juancarlosmata
Hola! No hemos recibido ningún informe de que nuestro sitio haya estado inactivo. ¿Ha intentado trabajar en una ventana privada/de incógnito o incluso en un navegador diferente? ^FP
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Ask Constant Contact 21h
Hi I can understand how helpful a tool like this can be! If you can please DM us your username, I would be happy to pass along this feedback to our Product Team. ^FP
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Ask Constant Contact 21h
Replying to @kskovan
Thanks for testing your browser! It looks like the continue button is missing because you sign in as a campaign creator. This role only allows you to create or edit campaigns: Please contact the Account Owner or Manager to send this campaign. ^FP
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Ask Constant Contact 22h
Replying to @mickeyhawk
Thank you for sharing these details! This is something our support is troubleshooting further. Customers with this experience have seen closing and re-opening the window displays the correct image upon preview. The image will also be correct on test and live send.^FP
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Ask Constant Contact 22h
Replying to @kskovan
Hi Katrina! Thank you for bringing this to our attention as we have not had any reports of this happening. What browser are you working in? Have you tried using a different browser or a private/incognito window. ^FP
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Ask Constant Contact Feb 19
Good morning! Grab your coffee (or maybe some tea, we don't judge). If you have questions about your account, we will be here until 8pm ET to help you out.
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Ask Constant Contact Feb 18
Replying to @JohnPDaley2
Hi John. If you are receiving any unwanted emails, please forward them to abuse(at)constantcontact(dot)com and we can review and take action. If you'd like to no longer receive emails please DM us your email address and we can put you on our global block list. ^NS
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Ask Constant Contact Feb 18
Replying to @IwankToo
Hi there! We take spam reports very seriously. If you are receiving any unwanted emails, you can forward them to abuse(at)constantcontact(dot)com where appropriate action will be taken. ^FP
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Ask Constant Contact Feb 18
Email marketing doesn't have to be a challenge for your small business or nonprofit. We have some helpful tips to make it easier  Need additional assistance? Let us know!
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Ask Constant Contact Feb 18
Replying to @JHerbertArtist
That's a great point! It does not have a Home button. Guided Access is an Apple setting so it might be better to contact them for assistance since we can only provide support for the app. ^CM
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Ask Constant Contact Feb 18
Replying to @JHerbertArtist
Hi Jonathan! Are you using our ListBuilder app? If you are, you can follow these steps: ^CM
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Ask Constant Contact Feb 18
Happy Monday to all! Ready for another week? We are! Let us know if you need help with your account. We'll be around until 8pm ET.
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Ask Constant Contact Feb 18
Replying to @mickeyhawk
Hi Mickey! In your screenshot, I can see the cropping borders. Were you not able to drag those in order to crop your photo properly? ^CM
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Ask Constant Contact Feb 18
In recognition of the Presidents Day holiday, our phone and chat Support will be open with limited availability today, February 18th, from 10am to 6pm ET. Social support will be available from 8am to 8pm ET.
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Ask Constant Contact Feb 17
Replying to @ACIM_Original
Hello! Thank you for the information. We are currently looking for a fix with this issue. At the moment, the fix is to save, exit, then reenter the email. That should help! ^ZH
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Ask Constant Contact Feb 17
Replying to @jacque_Butterfl
Hello! Thank you for reaching out to us. We do apologize, but our cancellation process is here for your security. While we’re sorry to see you go, we want to make sure you’re assisted. Please DM us with your account username to begin. Thank you! ^ZH
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Ask Constant Contact Feb 17
Replying to @BChomica
Of course! Have a great Sunday. ^ZH
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Ask Constant Contact Feb 17
Replying to @itchbay
Hello! Thank you for reaching out to us. I do apologize but at the moment we are unable to set up a social card to choose what image and text is used when a reader shares an email on social media. I would love to submit feedback on this! Please DM us your username. ^ZH
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