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CCTS-CPRST
Canada's national & independent organization dedicated to resolving customer complaints about telecommunications & television services, fairly & free of charge.
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CCTS-CPRST retweeted
CRTCeng Apr 18
If you are unable to resolve an issue with your service provider, the may be able to help you! Contact them here:
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CCTS-CPRST retweeted
CRTCfra Apr 18
S’il vous est impossible de résoudre un problème avec votre fournisseur de services, la peut vous aider! Contactez-la ici :
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CCTS-CPRST Apr 17
Êtes-vous abonné à l’un de ces 3 fournisseurs de services? Si oui, faites-le nous savoir!
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CCTS-CPRST Apr 17
Are you getting service from one of these 3 service providers? If so, let us know!
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CCTS-CPRST Apr 16
Notre Plan stratégique 2019-2022 est publié! Définir nos priorités pour le futur: 1. Offrir des services efficaces et transparents aux consommateurs 2. Renforcer notre capacité 3. Bâtir des relations à valeur ajoutée avec nos parties prenantes.
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CCTS-CPRST Apr 16
Our 2019-2022 Strategic Plan is out! Setting our next priorities: 1. Delivering an efficient & transparent service to customers 2. Strengthening our capacity 3. Building a value-added relationship with our stakeholders.
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CCTS-CPRST retweeted
CRTCfra Apr 15
Avis aux médias - Le CRTC tiendra une audience à Gatineau (Québec) Vous désirez suivre l'audience et obtenir les documents déposés au cours de l'instance? Suivez-nous sur Twitter :
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CCTS-CPRST retweeted
CRTCeng Apr 15
Media Advisory - CRTC to hold a hearing in Gatineau, Quebec Are you interested in following the hearing and obtaining tabled documents during the proceeding? Follow us on Twitter:
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CCTS-CPRST Apr 2
In the last 6 months, nearly 10,000 Canadians came to us to help them resolve their issue with their wireless, internet, TV and home phone service provider. It only takes a few minutes to file a complaint, it's a free and impartial service.
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CCTS-CPRST Apr 2
Lors des 6 derniers mois, près de 10 000 Canadiens ont eu recours à nos services de traitement de plainte contre leur fournisseur de service sans fil, internet, de télévision & de téléphonie. Ça ne prend que quelques minutes, service gratuit & impartial!
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CCTS-CPRST Apr 2
Hello Mitch, you can view all of our reports, as well as the raw data used to populate those reports, in the reports section of our website. Hope this helps!
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CCTS-CPRST Apr 2
Canadians filed 44% more complaints about their wireless, internet, TV and home phone services. Despite this increase, 92% of complaints were resolved to the satisfaction of the customer. Find out more in our 2018-19 Mid-Year Report.
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CCTS-CPRST Apr 2
Les Canadiens ont déposé 44 % plus de plaintes liées aux services sans fil, internet, de télévision et de téléphonie. Malgrés cette hausse, 92 % des plaintes ont été résolues à la satisfaction du client. Consultez notre Rapport semestrielle de 2018-2019.
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CCTS-CPRST Apr 1
Quels problèmes ont été soulevés par les Canadiens à propos de leurs services sans fil, internet, de télévision et de téléphonie? Consultez notre Rapport semestriel de 2018-2019 dès demain!
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CCTS-CPRST Apr 1
What wireless, internet, TV and phone issues are Canadians complaining about? Find out tomorrow in our 2018-19 Mid-Year Report!
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CCTS-CPRST Apr 1
Replying to @DeafWirelessCAN
Hello, although accessibility-related problems fall outside of our mandate, we do track accessibility issues that were raised in complaints in our Annual Report (see p. 44) We hope this helps!
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CCTS-CPRST Mar 29
les clients des services de télécommunications et de télévision au Canada ont accès à notre service gratuit et impartial de résolution de plainte? Mais si vous êtes un client des compagnies sur cette liste, vous êtes brimés de ce droit :
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CCTS-CPRST Mar 29
Canadian customers of telecom & TV service have access to a free & impartial complaint-handling service. But if you get your service from one of the companies on this list, you're being denied your right to our dispute resolution service:
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CCTS-CPRST Mar 29
Notre Rapport semestriel de 2018-2019 sera disponible mardi! Restez à l'écoute pour savoir combien de plaintes du service internet, sans fil, de télévision et de téléphonie ont été déposées par les Canadiens.
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CCTS-CPRST Mar 29
Our 2018-19 Mid-Year Report will be available next Tuesday! Stay tuned to see how many internet, wireless, TV and phone service complaints were filed by Canadians.
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