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British Airways
Official British Airways Twitter account. We love reading your Tweets & are here 24 hours a day, 7 days a week to help. You can also visit
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British Airways 4m
Replying to @dtks888
This is disappointing to hear, David. We'll make sure this is passed on. ^Natalie M
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British Airways 9m
Replying to @elhornet
Hi there, we're sorry you're unhappy with the service received. We're always looking at ways to improve our services so we really appreciate your comments. ^David
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British Airways 12m
Replying to @JohnYates
We would still load the catering on board your flight, unless the delay was so significant it meant the catering went off. However, if you're feeling peckish, feel free to grab a snack before you board. ^Linds
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British Airways 17m
Replying to @ariannadelpizzo
We're sorry for any inconvenience caused, Arianna. ^David
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British Airways 21m
Hi Becci, did the staff explain why they weren’t able to check you through to your final destination? ^David
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British Airways 29m
Replying to @scotthartleybox
Hi Scott, it can take up to 7-10 working days for the refund to reach your account. If you would like us to double-check your booking, please DM us more information. Thanks. ^Natalie M
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British Airways 31m
Hi Becci, we're sorry to hear you’re unhappy with our service. I'm afraid if your bags are over weight then you will be charged a fee. ^David
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British Airways 42m
Replying to @_kar33m
Hi Kareem, you would need to speak with the staff at the airport on the day, as it will depend on how full the flight is. ^David
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British Airways 1h
Replying to @Darkoa
Hi Afua, so that we can look at this for you, can you DM more information about what took place? Could you also include your booking ref, full postal address including the postcode and your email address? ^Linds
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British Airways 2h
Replying to @ggg1970
Hi Gary, we'll be sure to feed your comments back. Again, we're sorry for any inconvenience caused. ^David
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British Airways 2h
Replying to @LaurenRooneyPR
Hi Lauren, it will need to be the person who paid for the booking. ^Natalie M
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British Airways 2h
Replying to @alwaysbusy154
Hi Lynn, we're sorry you're not happy with the food served. We'll be sure to feed your comments back. ^David
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British Airways 2h
Replying to @IanFSimpson
We're sorry to hear about your delayed flight, Ian. We hope you weren't to inconvenienced. ^Kit
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British Airways 3h
Replying to @KaringalBC
Hi Sam, if your flight is operated by British Airways then you will be travelling on one of our aircraft. ^David
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British Airways 3h
Replying to @Forest83
We're sorry to disappoint you, Dan. We'll pass your comments on the Customer Experience team. ^Kit
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British Airways 3h
Replying to @Leearigold
Hi Lee, can you let us know what the problem was? ^David
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British Airways 3h
Replying to @CorinneFin
Hi Corinne, we're sorry to hear this. Can you DM us some further information? ^David
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British Airways 3h
Replying to @cole_hockley
Hi Cole, we're sorry to hear this. Any items found on board will be handed in to the local Lost Property team in the airport. You would need to contact the team in Rome. ^Kit
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British Airways 4h
Replying to @kian_washington
We're sorry for the late reply, Kian. Do you still need assistance? ^David
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British Airways 4h
Replying to @subburao
Hi there, we're sorry to hear about your experience. We'll only cancel a flight if we really have to. We hope this didn’t cause you too much of an inconvenience. ^David
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