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Britax
Official BRITAX RÖMER Kindersicherheit GmbH account. Commercial Register No. HRB 17004, District Court Memmingen VAT ID No. DE 811201308
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Britax Nov 7
Replying to @catfow
Hi Cathryn, unfortunately we cannot supply a bolt on its own however a replacement front wheel set is available to purchase. The cost of this spare part is £45.00 including delivery to a UK address. Please contact us on 01264 386034 if you would like to place an order.
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Britax Nov 7
Replying to @LovelyAppetite
Hi, we would recommend that the maximum time spent in any car seat at any one time is 90 minutes, we hope this is helpful.
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Britax Oct 29
Replying to @vcalland
Hi Vickie, we're sorry to hear about this issue your experiencing. Can we ask when you purchased the pushchair to check if it's still under warranty?
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Britax Oct 25
Replying to @katie_katie23
Hi Katie, 5 doors is also fine :)
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Britax Oct 24
Replying to @katie_katie23
Hi Katie, we can confirm that the ADVANSAFIX II SICT is approved in your vehicle on seat positions 2 & 4, behind the driver and passenger.
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Britax Oct 23
Replying to @katie_katie23
Hi Katie, can you please confirm whether your car is Converible, Coupe, Hatchback or Saloon. Thanks
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Britax Oct 22
Replying to @daisyflower1981
If you would like to have this matter looked into please contact or visit the retailer and as long as your product is still within its two year warranty & you have your proof of purchase, the retailer will be able to look to resolve this issue for you under the warranty. (2/2)
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Britax Oct 22
Replying to @daisyflower1981
Hi, we are sorry to hear about the problem that you are experiencing with your Britax DUALFIX. We can confirm that you have a two year product warranty with this item which is held directly with the retailer you purchased your product from. (1/2)
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Britax Oct 22
Replying to @katie_katie23
Hi Katie, could you please share the make, model, year and number of doors your vehicle has and we'll double check this for you.
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Britax Oct 15
Replying to @Charlottes_21
Hi Charlotte, we can confirm that the newborn insert comes as part of a replacement cover set and unfortunately not on its own. For availability and cost please call our customer care team on 01264 386034.
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Britax Oct 11
Replying to @SEMnutter
Hi Tom, thanks for your message. We appreciate our customer’s feedback and can assure you that we will pass on your idea to our product management team.
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Britax Oct 8
Replying to @Risee_I
Hi Sherisse, Thanks for your interest in our products. We can advise that we are currently not aware of any plans to release a single HOLIDAY with a reclining seat.
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Britax Oct 4
Replying to @egradus @bobgear
Hi there, please get in touch with our customer care team where you will able able to purchase the tyres directly. Please call 01264 386034. The cost will be £23.50 for a set of 3 including postage to a UK address.
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Britax Oct 3
Replying to @egradus @bobgear
Hi there, the spare parts we have available for the UTILITY STROLLER can be found here: this will also direct you to a local retailer. Do let us know if you need any further help
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Britax Oct 2
Replying to @VMartinez_10
Hi Victor, the DUALFIX i-SIZE is suitable from birth - 4 years, with the DUALFIX M i-SIZE suitable from 3 months - 4 years
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Britax Oct 1
Replying to @Mathew_S_E
Metal Parts - in container for metal. (2/2)
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Britax Oct 1
Replying to @Mathew_S_E
Hi Mathew, we can advise that the parts can be separated and sent to your local recycling center. Buckle & seat cover - Normal household waste, Harness Straps - In container for Polyester, Polystyrene - In container for Polystyrene, Plastic parts - In container for Plastic, (1/2)
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Britax Oct 1
Replying to @LWalks @Britax
Hi there, The DUALFIX has ISOFIX points on the seat and therefore a separate base isn't required.
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Britax Sep 25
Replying to @kamkmk @ArgosHelpers
Hi Kam, we can advise that it is that need to get in touch with their Britax sales team to obtain a return authorisation not yourself, sorry for any inconvenience.
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Britax Sep 25
Replying to @garranard1
We recommend that you switch to the 3-point harness when your child reaches 15kg or a maximum of 18kg. Thanks to the car seat's FLIP&GROW function, this can be done in a few simple steps.
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